USAA Brokerage Services

15 ratings (14 Epinions reviews)
Epinions Product Rating: Very Good
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    Highest Rated Consumer Review by the Community

  • They Take Care of Inexperienced & Conservative Investors

    Dec 17, 2004 by
    Rated a Very Helpful Review
    Pros: Considerate, high quality service. No-load mutual funds. No high pressure tactics.
    Cons: Less fund offerings than some of their competitors.

    Summary: USAA Investment Management Company is one of the several USAA companies I have dealt with as a member of the armed forces. Originally established to provide auto insurance for military officers, the company eventually branched out in various directions ... read more

  • Only for the Moribund

    Aug 9, 2009 by
    Rated a Very Helpful Review
    Pros: They're polite...
    Cons: but stupid

    Summary: Recommended only for those with 100 shares of PG or JNJ to park indefinitely.  They are SLOW on executions (and Scottrade, for example, generally gets you a better price), then SLOW to inform you of executions. I WISH I had a buck for every time ... read more

  • Good for Conservative Inexperienced Investors

    Jun 30, 2008 by
    Rated a Very Helpful Review
    Pros: They follow YOUR directions well. Per trade rates are good for low volume investors.
    Cons: Severely lacking trading platform. Financial advice is scripted and may not be relevant or savvy.

    Summary: I've had USAA accounts for many years now, and have consolidated my 401K to IRA accounts to them as I changed jobs over the years. All of my transactions have gone very smoothly and effortlessly. When I didn't know much of anything about trading, or ... read more

  • Limited, but Easy to Use

    Mar 6, 2008 by
    Rated a Very Helpful Review
    Pros: Customer service, low cost trades
    Cons: Limited research capability

    Summary: I am a USAA member and have checking, savings, credit card, mortgage, auto insurance, and now brokerage accounts with USAA. So far, I have been very happy with all of their products. I opened the USAA brokerage account to supplement a TD Ameritrade ... read more

  • Excellent Service everytime!!

    Sep 9, 2007 by
    Rated a Very Helpful Review
    Pros: One stop shop for almost all your financial needs!
    Cons: No face to face interaction, some investing funds/rates can be beat by other companies.

    Summary: I've been using USAA for about 5 years now, initially starting out with just a checking/saving account but in the past few years I've been using them for insurance, credit cards, mutual funds, IRA's and even a small brokerage account. The customer ... read more

  • Excellent 403(b) Custodian

    May 30, 2001 by
    Rated a Very Helpful Review
    Pros: Good service, competitive even with Vanguard for a 403(b) account.
    Cons: USAA in-house fund family is not the largest in the business.

    Summary: I have a 403(b)(7) account with USAA, and I'm very happy to do business with them. In the education field, it is often difficult to get good access to fund companies. School districts-- even community college districts, like the one where I ... read more

  • Good, solid financial services company

    Apr 17, 2001 by
    Rated a Very Helpful Review
    Pros: Well designed website, integrates with other accounts
    Cons: Price of online trade

    Summary: I moved my brokerage account from Merrill Lynch to USAA last year. I already had my checking, savings, car, life, and renter's insurance, and a car loan with USAA, and I am able to make transactions and check balances from their website, which is very ... read more

  • Quality Service

    May 27, 2000 by
    Rated a Very Helpful Review
    Pros: inexpensive, great service
    Cons: none

    Summary: USAA Investment Management Company is an outstanding company. I have been an USAA IMCO customer for over 5 years and have always been very satisfied with their customer service and products. They offer an wide range of mutual funds as well as regular ... read more

  • USAA - Good Deal

    May 20, 2000 by
    Rated a Very Helpful Review
    Pros: Service, DRIP and Money Market
    Cons: Not Enough links with other Mutual Funds (I think they have 1500 Mutual Funds which you can purchase for free, but this leaves many Fund Families out)

    Summary: I have used USAA's Brokerage for 9 years and never had any problems. I think the best feature is the customer to service rep ratio. Another fantastic feature which I just noticed was that my Account is also a DRIP - meaning my dividends buy partial ... read more

  • Discount Broker for Military Members

    Mar 21, 2000 by
    Rated a Helpful Review
    Pros: Short hold times, easy webpage to navigate
    Cons: No IPO's, $19.95 per online trade a bit more than others

    Summary: As shot up to $400 a share in the last few years, who among us didn't have the urge to plunk down a few bucks in the stock market? I got the fever last year, and deposited my gift stocks (from my grandfather) into a USAA account. Not ... read more

  • Express Customer Reviews

  • Very Disappointing

    Jul 13, 2010 by
    Not rated yet
    Pros: Parrt of USAA, a finacially secure company.
    Cons: Slow execution, high fees, poor level of customer service.

    Summary: I have been a satisfied USAA insurance and banking customer for over two decades, so I was certain that their brokerage services would be up to par with the rest of the company. It is not. USAA brokerage services has by a far the slowest execution ... read more

  • Brokerage Services

    Feb 26, 2008 by
    Rated Show
    Pros: Excellent customer service and commission rates. Good financial strength!
    Cons: Not as slick an interface as Fidelity or E-Trade.

    Summary: I have had an account for more than 10 years. Trading is easy, cheap, fast and accurate. The interfaces are not as slick as Fidelity, but their financial strength is awesome! I have found excellent customer service when the occasional error has ... read more

  • Absolutely The Worst Online Broker

    Feb 1, 2008 by
    Rated Show
    Pros: cheap commissions - but it ends up costing you in the end
    Cons: trading interface customer service

    Summary: Trading interface is several years behind their competitors. Software can't handle frequent traders. Their "live" brokers are incompetent. Their management offers apologies by the bucketful , but takes no action to fix problems. ... read more

  • USAA ,ok

    May 15, 2007 by
    Rated Show
    Pros: Banking online, see checks that cleared (scaned), pay bills through account, see account
    Cons: Rigid in standards, not always understanding

    Summary: Would reccommend over any other bank. However, they are a bit rigid in standards. My mother and I had a joint account, and my mother accidentally made her bills go through our joint account instead of her own account. I had a negative balance(because of ... read more

Showing 1-14 of 14 reviews

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