TD Waterhouse

Pros: local branch, free checking, high interest, lots of extras
Cons: the webBroker page is very confusing

Recently I have had the pleasure (and the opportunity) to enter the stock market. Granted, it’s been a very rocky ride these last two weeks, but I think I got in at the right time.

I’ve been studying the market for a few years as part of my...

Pros: TDW keeps improving its services
Cons: Occasional delays on the web and the phone

TD Waterhouse is entrusted with two of my accounts, one taxable account (cash basis, small balance) and one rollover IRA. The IRA account is also on a cash basis (no margin allowed in an IRA; not that I would use it in any case!), has been open since...

Pros: Everyone you talk to is pleasant.
Cons: I'd be pleasant too, if I had MY money.

I admit it, I didn't know what the heck I was getting into. A friend told me I should stop putting my extra money into CD's and start buying no-load mutual funds. "It'll be fun!" he said.

We are not talking big money here -- between...

Pros: Good customer services. There are local branches if I need it.
Cons: Service fee hikes are very aggressive

Up until few months ago, I recommend TDW to all my extended family and friends. Service is great, customer reps are courteous and knowledgeable, plus available 24/7 (detail below). However, I really cannot keep up with their fees. When I started 2 ...

Pros: one of the broadest range of investment products you will find
Cons: Pickpockets in fancy suits, high margin rates, inconsistent customer service, try Scottrade instead

I had 2 IRA accounts and a cash/margin account with Waterhouse until a few months ago. I left Waterhouse because they started raising their margin rates in 2004 when the Federal Reserve began raising the discount rate. But Waterhouse increased their ...

Pros: Many, see review
Cons: The rare system outage...but, what site is perfect?

A little over a year ago, I decided to "play" in the stock market. Being a novice, I did some research of the various on line brokerage companies. I finally settled on TD Waterhouse.

The main decision maker for me, was the fact that...

Pros: Reliable, Friendly, Wireless Service
Cons: Getting Money back frustrating, Late night offline period

I've been using TDWaterhouse ever since I first started trading about a year ago. I'm using their WebBroker service as well as the wireless service on my cell phone.


Facts

The fees are fairly standard, $29 for WebBroker...

Pros: Unfortunately, at this point, it would be difficult for me to list any pros.
Cons: Extraordinarily poor customer service, unexpected fees, unexplained problems.

TD Waterhouse has recently provided me with the single worst customer service experience of my life. ...

Pros: Breadth of services
Cons: Extremely poor customer service, hidden fees, often rude and poorly trained reps.

TD Waterhouse is a prime example of a company that has NOT adapted to changing times. As a leader in ...

Pros: They are pretty friendly on the phone
Cons: They slap you with commissions they have conjured from thin air.

I entered the bank merely to do some arbitrary banking and as usual I was cajoled into viewing the glossy brochures of TDWaterhouse Brokerage Services. With a wide eye and cheery grin, I left the bank with brochure in hand.

"Now, would be a...

Pros: $12 trades, money market option, 24 hour customer service, checking and ATM card
Cons: Delays on the phone, delayed balance updates, occasional website glitches

When I first joined TD Waterhouse following a friend's recommendation, as a "green" investor about 5 months ago, it seemed like a pretty good deal. $12 trades, free realtime quotes, 24 hour customer service, etc. However, as I became more...

Pros: Customer Service friendliness well above par, quick executions
Cons: Website is a little slow, takes a few minutes to reach a person on the telephone.

I have been with TDWaterhouse for approximately 2 months. I moved to Waterhouse after about two years with SureTrade because of the total lack of any decent human treatment or service from the SureTrade staff.

While the website...

Pros: fast execution; 24-hr support (for certain things); low commissions
Cons: support not always helpful on first try; they hold your stock hostage

I've been with TD Waterhouse (TDW) since 1995, when I got fed up with E-Trash. Back then Waterhouse didn't have internet trading; you had to trade by phone or you could dial in with special software which I never did.

I generally like TD...

Pros: low commission rates - 3 ways to invest
Cons: none!

I began investing with waterhouse ever since I heard about them a couple of years ago. And since then, they have not been just great. Whenever I want to read a review about a certain company before I buy stocks from it, they have all sorts of information...

Pros: Friendly traders
Cons: Irresponsible and incompetent

I chose to trade through TD Waterhouse after reading a number of positive reviews. I am sorry I ever signed up with them! The commissions are hefty (I trade in options, and pay commissions of around $3,000.00 per month) but the service is slow,...