American Express Membership B@nking

Pros: Great name, good features, good web site
Cons: Tricky advertising, low interest rates, better options elsewhere

American Express is a well known name in the financial circles of the world. The company has been around for close to a century and, with the exception of a few lame years, has always been a reputable company.

With a background like this I...

Pros: Banking with an American Institution, ATM Refunds, Large ATM Network, Minimal Fees
Cons: On-line banking is not well integrated with the rest of the company.

Why I Use Membership Banking
I am a big fan of Membership Banking. I switched from a Credit Union to Membership Banking in 1999, and I've been a satisfied customer ever since. American Express has only gotten better over time, and I...

Pros: Efficient, friendly service. Good web site. Good interest rates. No sneaky fees.
Cons: Minimum balance requirements. Website used to be even better.

I used to have a Bank of America account, and switching to my Amex bank account is the best thing I ever did. I became addicted to paying my bills and accessing my account online originally through BofA in California. Although BofA's web services were...

Pros: Not worth the trouble.
Cons: Problems frequent and slow to be resolved.

In my previous review, I'd extolled the virtues of AmEx banking, but a string of several recent problems and a look back on years of banking with them has me rethinking their service.

Recently I've had some things happen that I wouldn't have...

Pros: Relatively high interest rate, backed by a big name.
Cons: Horrible customer service, unintuitive web site, and ATM cards doesn't work outside US

I recently opened an account on the AMEX membership banking website, after hearing of their $50 account opening promotion. It was a big mistake. Furthermore, I've spent more time calling them trying to get them to correct their banking errors than the...

Pros: Friendly phone customer service
Cons: They are FAR FAR AWAY.

I had signed up for AmEx banking as soon as it was available. After all, who has better service than American Express? Little did I know I was in for a big letdown. This was my second attempt at using a credit card bank (the first one was Discover /...

Pros: Superb Brand name, own ATM's and most basic features of other online banks,
Cons: Nothing outstanding and high balances needed to avoid monthly fees.

I must admit I am a big fan of the global brand of American Express. Its not without reason that they figure in the top 20 brands in Fortune. So when I was looking for an online bank for a money market account, and I found Membership Banking. Its a...

Pros: Decent interest rates, free bill payment, no fees
Cons: Poor website, have to mail deposits, mediocre customer service

We opened an Interest Checking account with American Express Membership B@nking in March 2000. I had an American Express charge card (which has since been closed)and on one of my visits to their webpage I saw an advertisement for Membership B@nking, an...

Pros: Good interest on Market Rate Accounts and CDs
Cons: Non-existent Information Management Systems

Membership@Banking is a classic case of the the dangers involved in trusting internet shops you cannot see physically, with your hard-earned money. To Membership@Banking, I attribute my worst internet experience to date.

In 2nd week of Dec 99,...

Pros: High Rates Of Interest On Deposits:
Cons: This Is Banking For Wall Street Types Exclusively:

American Express Membership Banking.....the name says it all. Everyone knows that American Express is one of the most prestigious companies in the world, and that their credit cards, especially Optima and Blue, are second to...

Pros: Great idea, great rates, little to no fees, lots of potential.
Cons: The potential is there to be the best online bank, but far from it.

I joined Membership banking when it first began. I was solicited via the mail because of the American Express accounts I already had. The propaganda mailed to me talked the bank up to be something that would compete with the best banks out there. Little...

Pros: Good website and account management features. Never any problems with online bill pay.
Cons: No "free" ATMs anymore (in Houston). Impossible to change account types.

I have been banking with AMEX for 4 years now, and I think it is time to move on. While the website, etc. works well, other aspects of customer service have been gradually deteriorating. One of the important reasons that I signed up with AMEX was the ...

Pros: People were pleasant
Cons: Weird way to do business

I was very disappointed when I applied to American express membership b@nking. I in turn received a letter stating my need to sign the signature card and send in a deposit. I followed the instructions and mailed my deposit of $100.00. Five days later,...

Pros: Good rates, atm charge rebate
Cons: Rates not as good as some others

I had American Express Membership Banking until this past year. It has been pretty good all around. I left because of the higher interest at CharterOne.

The interest rate for the saving account is a solid 3.05% for $5000-$24999.99. I doubt...

Pros: Still a reputable firm, I guess.
Cons: Customer service does not measure up to American Express card standards.

I signed up early with American Express, and was satisfied. Was a bit miffed when they dropped the high promotional interest rate after about a year, which was a key tipping point for signing up in the first place, but it was after the internet bubble ...