Pros: Nice ATM rebate policy.
Reasonably efficient. Cons: Questionable Improvements to service.
No bricks and mortar branches.
Changes. [Updated December 2007] Over the last few years First Internet Bank has made changes that have left me cold. Simply put it has gotten worse, and I am currently looking for a new bank. My complaints are the fact that First Internet Bank ...
Pros: Good interests rates, simple web interface, good customer support Cons: Once you accept that internet banks have their drawbacks, FirstIB is the best bank around
I have deleted this review after Epinions deactivated my account AND cancelled all my earnings. Granted, my earnings were a non-whopping $7.49 and I probably would have never redeemed them anyway. But I am deeply disturbed by their practice. I haven't ...
Pros: Decent interface, above average interest, Quicken Direct Connect, free bill pay Cons: Same cons as all internet-only banks, not as good as they used to be
Two things to start out with: -First, internet-only banking isn't what it used to be -Second, internet-only banking is definitely not for everyone. Those being said, FirstIB is still my favorite online bank. I joined FirstIB in the end of 2000. ...
Pros: Good Service, Good Interest Rates, and ATM Surcharge Reimbursement Cons: Paper Statements Cost Extra
I have been doing online banking with several banks for almost two years now (At the time of the writing, it is 04/02/2001.). First Internet bank of Indiana (FirstIB from here on) has been one of the banks I have decided to stay with. Overall, I have...
Pros: Website with many tools, bill-pay, ACH, customer service Cons: Need to maintain average balance of 500 (!) dollars...
FIBI apparently thought they could cash-in after all the positive response of their users. Suddenly they changed their policy; if you do not maintain an average monthly balance of 500$ you pay a 4$ maintenance fee and you do not get any interest paid....
Pros: online check images, good interest, convenient Cons: 500 min balance, joint account holder can't view statements, no free checks
I liked FirstIB a lot. It offers a lot of perks, like a $6 ATM surcharge rebate, decent interest rate, postage paid envelopes to mail in deposits, low minimums ($500), and the ability to view paid checks online. Mostly I will be writing about their...
Pros: Personal, live customer service; high interest paid on checking; deposits via ATM; most services FREE Cons: not for you if you're skittish about transacting business over the internet (I'm not!)
Banks have always been a necessary evil in my book. Long lines, surly tellers and fees charged for the most trivial services have stood out as the most memorable experiences with most brick and mortar financial institutions. Even banks with an online...
Pros: Great fee structure, interest rates and customer service. Quicken Direct Connect support. Cons: Could improve web site and ACH account setup. $5 fee for each ACH push.
This review is based on personal experience using First IB interest checking account for Dec. 2004. I've also compared it to similar online checking accounts at American Express (www.americanexpress.com/banki
ng)
and E*Trade bank (www.etrade.com). ...
Pros: Free BillPay, ATM reimbursement, good rates Cons: Have to deposit through the mail
First Internet Bank of Indiana (FIB) is a branchless bank that so far, has provided me with good service and great response. While I haven't had the account for long, I'll describe my impressions of their operation so far.
Pros: Great service, clean responsive website Cons: Ugly statement, holds on deposits
Opinion updated 11-5-00
I've had an account with First Internet Bank for several months now. The bank claims that customer service is their hallmark - and it is. After reading about many horror stories of internet banks providing poor...
Pros: Easiest bill pay system anywhere. Cons: Mailing in deposits takes a few extra days to clear checks.
Online banking has saved me hours of time and several hundred dollars. First Internet Bank understands customer service in the new economy and they have conquered the technical challenges of internet banking.
Pros: Great offering, excellent features, super interface Cons: No cash deposits
The internet is changing the way people do business, and is completely eliminating some industries altogether. I expect that before too long, insurance agents, car dealers, and many "middle-man" businesses will go the way of the dodo. You...
In advance, I have to admit that I’m probably not the usual customer case banks are facing, nevertheless it sheds a certain light on FirstIB’s customer support…
In my case a freshly issued social security number (moved from Europe to the US)...
Pros: Web site, real-time banking, customer service, bill pay, ATM fees reimbursed Cons: Hold time on deposits, Customer service hours
I have had some bad experiences with online banks, so I was pleasantly surprised with my First Internet Bank of Indiana checking account! This bank has it all. They offer competitive rates(current 5% on checking and over 6% on a money market savings...
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