NetBank

Pros: Convenience, high interest rates
Cons: Time lag for deposits

This is the June 2000 review--please see below for a significantly changed May 2002 update.

When I first signed up for an account with Netbank, it was strictly for the high-interest money market rates. At 6% interest on a money market--when my...

Pros: Three Words: Class Action Lawsuit
Cons: The world most useless employees

DATELINE: Customer service line of NetBank Sunday 11:55 PM Joseph C. Katz had been a very happy CompuBank customer for 2 years, until his bank was purchased by "the worlds largest Internet Bank", he vowed to transfer his money out, as soon as he ...

Pros: I thought it would be convenient, I was wrong.
Cons: Not at all helpful with anything.

My experience with Netbank has been a nightmare. I have had an online account with them for almost two and a half years having made an initial deposit of $100. To this date, I have lost nearly every penny to fees not ever having access via ATM, online ...

Pros: Very low fees and high returns on CD investments
Cons: Difficult to access your cash

So a while back I was a member at Marketplace Bank. I always thought that it was too good to be true, and indeed, it was - that bank soon failed. Still I liked the idea of no fees and no minimum balance, so I went with another internet bank – NetBank. I ...

Pros: NetBank is not the only bank in the world
Cons: NetBank's very existence

How did a nice girl like me get caught up in a bank like this??
I was a very happy CompuBank customer for over a year. Then, CompuBank was suddenly bought out by NetBank and I became a NetBank slave – I mean, customer.

It started...

Pros: Competitive interest rates; intuitive web site.
Cons: It's only a long-distance, internet bank.

Lured in by their new customer incentives, I’ve managed to establish small checking accounts with two of the largest internet banks, NetBank and CompuBank. There's nothing spectacular about either bank, and because I no longer see an advantage in using...

Pros: None I can think of
Cons: Horrible customer service Bill pay keeps your funds in limbo

We tried Netbank several years ago because they received positive reviews and offered free bill pay. After yet another horrible customer experience, we will be switching banks. First, their bill pay service keeps your funds in limbo for several days ...

Pros: Higher interest checking account with no minimum
Cons: Flakey web page, long lag time for transfers, unable to bank with NetBank

I have been banking online for about 5 years and have had positive experiences with OTHER banks. So if figured, "Why not try NetBank?" Since there is no minimum, I could close my other high interest checking account and use the $500 that was ...

Pros: Easy withdrawls/deposits, quick/efficient customer service, thorough procedures, etc.
Cons: I can't go inside the bank.

As times change, and technology improves, things that were once thought to be impossible become possible. However, many people are still skeptical with the most revolutionary information tool of the 20/21st century, the internet. Some refuse to give...

Pros: Great rates, lots of free features
Cons: Problems with internal communication, and support from hell

There ain't no such thing as a free lunch, and the price you pay for NetBank's high interest rates is fairly steep, in my opinion. They're cutting corners big time on customer service; and after what happened to me, there is no way I'm entrusting...

Pros: STAY AWAY - Read my review
Cons: STAY AWAY - Read my review

----UPDATE ---- After doing some more research on NetBank, I have found that my 1 1/2 months "hold" by the NetBank criminal security department is COMMON. I thought it was just me, but MANY others have the same problem. What happens is this - NetBank ...

Pros: Absolutely none whatsoever.
Cons: If you have the patience to get an account setup, you will probably regret it.

It's amazing this company is still in business. I read all the horror stories, but after reviewing many online banks, they still appeared to be the best available. I took a chance and opened a joint account. For an electronic bank, the account ...

Pros: Totally free checking. Premium interest paid on any balance. Wide range of services.
Cons: No local branch. Inherent problems without a physical, local presence.

Hello to everyone. Great to be here. Today, I would very much like to share with you my experience banking with Netbank. Banking is a near necessity in any American's life; it's difficult to conduct one's business without banking, or having an accoun ...

Pros: Nothing
Cons: anti-customer focused, poor rates, slow or no response, should be delisted by the FDIC

Describe the best and worst aspects of this company's service.
I was used to the best service, perhaps I was spoiled. I used to bank with Compubank. They were acquired by Netbank, so I thought I would give them a chance.

They started the...

Pros: Convenient web access
Cons: Pathetic internal communication. Illogical policies.

I've been a NetBank customer now for 12 months. Generally, the experience has been positive, sans the fact that there are no local banks. Their great website, ATM fee reimbursement, and (what used to be) good interest checking was enough to overlook...