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by jverner , Jan 10 '02
Pros: Their website talks a good game, if you consider this a pro. Cons: Dishonest, misleading advertising and miserable customer service.
NetBank advertises no-fee accounts with no-fee bill-pay and with interest. I opened an account. My check for $1,000 cleared my bricks n' mortar bank. My NetBank account showed account balance of $1,000. I tried to write two checks online; it seemed to...
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by mrosenbe , Dec 30 '00
Pros: good rates Cons: not truly online
NetBank claims to be the largest Internet-only bank. And that may be right. However, their operations and your dealings with the bank cannot exist solely over the Internet. Let me explain.
I have a money market account with NetBank. I have...
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by buenafe , May 28 '01
Pros: on-line internet banking Cons: Very terrible service. Controversy about administrative holds.
I was one of the Compubank-Netbank victims. The transition was terrible. As soon as I can access my money, I am pulling out. I have my business account with Netbank. During the month of May, I was unable to pay my employees.
They also no longer...
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by trygor , Jan 10 '02
Pros: The pro of internet banking is high interest rates and easy access Cons: Customer service, account information, simplicity of use
I was a member of Compubank. When they were bought out by NetBank most of the reasons I signed up for the internet bank in the first place disappeared.
I was no longer reimbursed for ATM Fees.
I was forced to pay an inactivity fee on...
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by carlito007 , Jul 05 '01
Pros: Excellent website interface. Everything works on it Cons: Lame customer service. Good luck if you want to talk to a real person
Let me tell you that the folks at Netbank at first did not have their act together. I opened my account last year with only 100 dollars and tested sending a payment for 10 dollars to myself. Tested the online banking application inside and out, tried to...
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by redzone , Jul 05 '01
Pros: Internet access, my direct deposit paychecks are available around midnight, ATM access (withdrawals only) Cons: Too many fees (more added constantly), glitch with software access, NO ATM Fee Reversals!
I have been using NetBank for quite a while. At first, they advertised high interest rates with virtually no fees... and that is just what it was. I believe I opened my account with 3% checking interest and 5% money market interest. Since then...
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by Zuzu , Oct 05 '00
Pros: Great Rates Cons: No complaints yet!
I don't know about you, but the banks around here aren't that great when it comes to interest rates and fees(This coming from a bank employee). I looked around at all the local banks. No local bank had even came close to the interest rates at NetBank....
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by jondoh , Apr 04 '01
Pros: view information online Cons: service is the worst!
I was attracted to the idea of banking online and found an article on Netbank. This "bank" claims to provide interest on checking accounts that are nearly triple the national average.
Like everything else on the Internet, I blindly assumed this...
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by bblboy54 , Nov 06 '01
Pros: Easy to contact them. Cons: They freeze money often without telling you.
I had a very pleasant experience with NetBank for a while and then their mask came off. I was previously a customer of theirs and had some problems when they bought out another bank. As a result I left but later decided to give them another chance ...
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by craig0207 , Sep 05 '01
Pros: Free online bill payment, high interest yield. Cons: No convenient way to directly transfer funds from my "Bricks & Mortar" bank.
I started an account with Compubank early this year; in March, I believe. I was happy with my Compubank account, but it got gobbled up by NetBank. Netbank offers higher interest; I have no complaints about that, but there are several other issues I'm...
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by carunner , Nov 13 '01
Pros: Excellent integration with Quicken
Free checking
Free electronic bill payment Cons: Poor customer service
Poor enrollment procedures
Slow and cumbersome web navigation
I signed up for NetBank after reading excellent reviews of Compubank, then learning that they had merged with NetBank. I hoped that NetBank would enable me to consolidate my banking accounts and other financial information, integrate the information with...
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by professional99 , Apr 21 '07
Pros: High interest rates Cons: High fees/penalties, unfriendly customer service, poor web based system/interface
Netbank is a relatively small online bank. It offers above average interest rates on its financial products such as checking accounts, savings accounts, CD's etc. They are also partners in many loyalty programs such as Hilton HHonors so you may be able ...
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by jshultz , Apr 10 '01
Pros: free online bill pay, high APY, fast customer service Cons: cons? are their cons?
I called Wells Fargo today. I currently have 4 accounts plus a credit card with them. I spoke to a representative and explained my problem.
Currently, I don't earn any interest on any of my accounts. On my business account I'm charged...
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by drcope , May 03 '00
Pros: great rates Cons: no branches
I've been using NetBank for over two years and I have not had any real problems with NetBank. That's not to say that I haven't had problems, because I have. Most of them revolved around the fact that you have to mail or wire in deposits to NetBank....
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by jescr273 , May 29 '01
Pros: High interest rates, no minimum balances on checking accounts. Cons: No ATM rebates, slow crediting deposits, slow customer service
Netbank did a great job about 2 years ago when I first opened up both a Checking account as well as a Money Market account. As the days have progressed, however, they seem to be getting a little lax on their customer service, and the speed at which they...
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