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by pete406 , Aug 29 '02
Pros: it used to be only online bank -- not anymore though.... Cons: the slowest deposits around
I am one of the first customers of Netbank and I have never really used it for much more than just paying 2 - 3 bills and an occasional ATM withdrawal so I was pretty content with it... However as I found out this last year I had nothing but problems...
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by tarliebear , Oct 22 '02
Pros: Great $50 Sign up Offer Cons: $3.00/month Hidden Inactivity fees and misleading customer service and advertisements
"Get Free Bill Pay & Pay No Fees With NetValue Interest Checking"
http://www.netbank.com/terms_fees.htm.
That's what the offer says in big bold letters. You have to click a link on the bottom of that page in fine line print that...
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by shanewf , Feb 04 '04
Pros: Good rate for a checking account. First Checks Free. Cons: Just about everything else, quit frankly.
I feel compelled to write a review about Netbank after my mediocre experiences. I singed up for Netbank around August of 2003. I really did not use the account that much in the beginning, but after time I began to transfer more and more funds to the ...
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by sanishm , Oct 02 '00
Pros: High interest rates Cons: Lots of bugs, unreliable software, bad customer service
I joined Netbank a few months ago. I have never seen so many software bugs in the web-application of a online finance institution. It has happened numerous times that I try to do some activity like transferring funds, checking account balance etc and I...
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by moni_rodriguez , Sep 06 '02
Pros: Interest Checking, postage paid deposit envelopes Cons: Customer service, SUCKS!!!
I have been a Netbank customer for almost a year, everything was great my payroll checks were being direct deposited and I was happy. Until this week when everyone in the company received Live Checks, so I went to one of the ATMs listed on their site...
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by math-science , Oct 31 '05
Pros: They answered the telephone the same DAY that I called. Were NOT helpful. Duh? Cons: Unreliable, evasive, untrustworthy, lazy, slothful, uncaring, poorly trained customer service representatives.
On Oct 23, 05, I started the procedure to open two accounts to Netbank because of a promotional offer. It is now Oct 31, 05 and my records show that they took my money, opened the accounts, but didn't fund them. After much time listening to annoying ...
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by holstein , Aug 12 '02
Pros: Now that all local banks offer online banking, there are no benefits to using NetBank. Cons: Huge time lag on deposits (sometimes 10 days), lost deposits.
In the beginning there was NetBank, one of just a few banks that offered true, full online banking. Now every local bank -- even the mom-n-pops -- offer the service.
I have two main problems with NetBank:
1. The time it takes for a...
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by biju99 , Aug 29 '03
Pros: computer friendly banking??? Cons: hidden fees, poor service, charge you to close account, don't disclose anything
I signed up for their bill paying, they deducted money to pay my credit cards and my credit card company never received my money. The checks you send them take forever to clear.They deposited money into my checking instead of my money market as i specifie ...
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by petrakid , Dec 31 '03
Pros: Pays a good interest rate. Easy webpage to use Cons: Time it takes for deposits to clear. Bad customer service.
I started with netbank over a month ago, and began to make deposits about a month ago. I was not aware of their "hold deposits for 7 business days" policy for the 1st 30 days of the account. So now, after making several deposits that have not gone ...
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by rob_whipple , Jan 07 '05
Pros: I didn't see any Cons: HORRIBLE CUSTOMER SERVICE
YES, I am glad I had a bad experience with NetBank, glad because it happened while trying to open my account. Glad because I won't go through what these poor guys did: ht
tp://www.epinions.com/content_
27504316036
...
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by bwitz , Jul 18 '02
Pros: Claim of free checking and online bill pay with limited junk fees. Cons: Lack of customer service. Slow to post deposits.
Decided to give Netbank a try since they offered free bill pay and had reasonable rates of return. Found that bill pay could only be done from their WebSite rather than directly from Quicken or Money. (You can only download statements.) For me this is...
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by nik72674 , Jan 02 '03
Pros: One of the few banks that will accept people with bad credit. Cons: Rude customer service and outrageous.
I have been with Netbank for almost a year and I never had a problem until now. I just got off the phone with Netbank and I am not very happy. They won't clear a $100 dollar check I deposited on December 23rd until Jan. 9th.
They told me they put...
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by maxhodges , Apr 24 '02
Pros: any Pros they have and overcompensated for by Cons Cons: Long history serious customer complaints (search Google Groups for Netbank)
It appears like funds have disappeared from my account so I sent NetBank a request to explain the discrepancy. They replied that it will cost me $25.00 per hour to research this problem (and they didn't specify the number of hours.) This seems criminal...
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by misterbear , Feb 23 '03
Pros: Overall good deal, but you need to be very careful. Cons: NetBank is not able to produce checking account statements for last few months.
Warning: I just happened to notice that I had not got a notification of a checking account statement from NetBank for several months.
When I called NetBank, I was shocked to find out the reason: they have been unable to produce checking...
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by sosesm , Jun 06 '04
Pros: NONE at all. Cons: SUCH A WASTE OF TIME!!!!
I decided to open a money market account with this bank because they had attractive rates at the time. This was TWO-THREE YEARS AGO. Since I've opened this account I have NOT had any access to it. I mailed in a $500 deposit which was sent back to me for ...
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