NetBank

Pros: Compared to other internet banks, none.
Cons: Hidden Dormancy and No-use fees that can bleed customer accounts dry

What if I told you I would mow your lawn for free for the rest of your life, but charged you for every month I didn't mow your lawn? Sound fair? That is essentially what Netbank is doing. If you use their "NO FEE Checking account," no fees. If you ...

Pros: Interest Rates, Accessibility, Customer Service
Cons: Slow Deposits

I have been a NetBank Customer since 1996 when it first opened. I have been extremely happy with the interest rates, customer service, and customer focus. I emailed them regarding features that I would like to see and I received a response within the...

Pros: You don't have to look at them when they screw you...
Cons: And they will screw you.

When I lived abroad they were great. I had automatic deposit and could pay my US bills from anywhere. When I returned home it was a different story. They'd hold my paychecks for weeks, put holds on all my accounts when I bounced a check (I had several...

Pros: None
Cons: NSF, NSF, NSF.

$50 from Netbank for opening a $100 account seemed like a pretty good offer. However, NetBank operates unlike any other on-line bank I have ever dealt with. (And I've dealt with quite a few...).

They promise no fee monthly checking, but...

Pros: Great Rates / Great Service
Cons: No ACH On Demand Transfer

Netbank is one of the four banks I am currently banking with still making a decision. They are at the top of my list.
I have read allot of the reviews and I must say the problems seemed to have occurred when they were just starting to boom.
...

Pros: online banking, the convenience of not going to the bank
Cons: Busy signal and delayed (4 days if your lucky) responses to online inquires.

Read my cancellation letter below to Netbank and I think you'll get the picture...

I am a former Compubank customer. Compubank epitomized what bank service should be, friendly service and low/no fees. Netbank is on the other end of the...

Pros: Free Bill Pay
Cons: No ATM reimbursements, lower interest rates than many competitors, poor service

I was forced into a relationship via their purchase of Compubank accounts. As a result of the move to a Netbank account, I got:

Lower interest rates

Poor customer service (they lost a deposit and never send deposit envelopes when...

Pros: none
Cons: good

It is a good place for you to be a good manager of your own money!The bank joined the small but-growing ranks of Scorecard banks offering online bill-presentment. Consumers can apply for checking, money market, CDs, personal loans, lines of credit, and...

Pros: Since the Cold War is over NetBank is an Evil group you can hate.
Cons: They cut off your money, refuse to answer the phone, faxes and emails.

Here is a newspaper story:
http://www.eastsidejournal.com/sited/story/html/56486

This shows how these Rocket Scientists think, NetBank's spokescadet "could not comment specifically on [the] lawsuit ... because of privacy." then "the...

Pros: As before plus check images online!
Cons: snail mail deposits, no ATM fee reimbursal

I recently wrote a review of Net.Bank. In that review I praised Net.Bank for its excellent interest rates, low account minimums, and clean easy to use and reliable interface. Net.Banks weaknesses included not making checks or check images available...

Pros: interest, free checks
Cons: having to mail in deposits with no way to keep some cash out

I have been very pleased with my online banking experience so far, especially because of the interest without the requirement of a high balance and free checks (not just free check writing, but providing your checks free of charge). The only drawbacks I...

Pros: For $50 you get an interest bearing, free checking account with no minimum balance
Cons: Had some quickly resolved trouble having initial $50 deposit credited to new account

My first 6 months with Netbank have gone smoothly other than some trouble having my initial $50 deposit credited to my new account (made via an online credit card debit) . After two phone calls (responded to quickly and courteously) I had the fax# to...

Pros: Great on paper, but it stops there.
Cons: 9 days restrictions on your own money, stealing with small print fees.

This is some kind of operation with zero customer service and lots of fees. They make me so mad I cannot even explain what was the worst part of my NetBank experience.
Anyway, to keep it short, I opened a money market account, and after I received...

Pros: Free
Cons: You'll get ripped with the details

Keep clear of this bank.

This bank seduces you with FREE checking, but may nuke you with the hidden charges, and fees for almost everything. The free pay-bills section is especially onerous.

This bill paying section requires you to...

Pros: Wireless support is nice
Cons: Crappy system. User interface is realllly bad.

I was a satisfied CompuBank user for about 6 months, and then NetBank came along and bought them out. After a few months with NetBank, I'm ready to look for something else. Their user interface is terrible. One thing I hate more than anything else is...