NetBank

Pros: the free mouse pad : ) and rates
Cons: Waiting for things to get done

Let me begin with what attracted me to NetBank. The great rates and free checking was like a sirens song, luring me in like a fish on a hook. Well like a fish being reeled in on a hook I was quickly suffocated by NetBank's total lack of organization and...

Pros: Instant access to bank statement, interest checking, can download to Quicken at home.
Cons: Customer service a bit overloaded, slow response to questions.

As a former CompuBank customer (see my review at http://www.epinions.com/content_12694818436), I was familiar with the process of banking totally online, with no physical building to visit. But on May 12,...

Pros: Online check viewer, free unlimited bill pay
Cons: Unhappy cust. penalized $25 for cancelling less than 6mo. Mailed in funds held forever

Netbank did set up my account quickly, but the money I sent in to initially fund the account was not available to me for some time since they were out of state checks. Second problem -In speaking live with a CS rep, I set up my account to have my Money...

Pros: they are very good at taking your money
Cons: they are very good at taking your money

I recently scheduled an online payment through Netbank to my credit card company, FIA Card Services, through which I have a NETBANK credit card. The payment was made late, which resulted in a $39 late fee, plus a $9 finance charge since the balance was ...

Pros: Great Interest Rates
Cons: Excessive Holds on Initial Deposit

I was attracted to NetBank because they offered 3.05% interest rate on a no balance checking account. It is an Internet based bank which fits in to a more modern lifestyle where all banks are moving to on-line banking. This bank has its roots in the...

Pros: Ease of Use, Bill Pay, and the all important Interest Rates!
Cons: Phone support is not up to my expectations for a bank of any caliber

I've been a customer of NetBank.com for over a year now and overall it's been a true pleasure. The sign up process for new accounts is almost painless, and opening deposits can be made immediately with a credit card or debit card, easing the process...

Pros: Easy online access. Good interest rates. Mostly Free.
Cons: Website is simplistic and is not super-intuitive. High finance charge fees.

I've been a NetBank customer for about a year and I have enjoyed the convenience of having a fully online account. The site allows you to have a checking, money market, credit card, cd, and brokerage accounts and move money from each of them. They also...

Pros: Free bill pay, great rates
Cons: Impose fees any way they can

Prospective customers are easily tempted by Netbank's great rates, low minimum balance and free online bill payment. Sure they sound good, but maybe too good to be true.

There must be some way for Netbank to get even with you, and they do...

Pros: Great service by phone and online
Cons: You have to mail or wire all deposits.

I signed up for Net@bank a short time ago. And in that short time I have had the best banking experience I have ever had. Being in the military we are required to her direct deposit and there was NO problem getting that set up. Another advantage is...

Pros: NONE WHATSOEVER
Cons: They are CONS

I have an account at NetBank, sure they claim to be this wonderful internet bank. But are they? Have you ever had a problem with a traditional brick and mortar institution, you march in and solve it. Not with Netbank they hide behind their telephones and...

Pros: High interest rates
Cons: Huge lag in deposits, buggy bill payment, slow wire transfers, worthless "customer service"

I originally signed up with CompuBank and was very happy with them. Sadly, CompuBank was acquired by NetBank.

First the positives:
NetBank has excellent interest rates with no monthly minimum. Their website is fast and easy to...

Pros: $50 promotion, interest earning checking account
Cons: no physical bank location

So I'm checking my email on the latest version of Eudora; I'm pretty cheap, so I'm using the free, sponsored mode. So, in the corner of my email viewer, I see this add: get $50 for opening a bank account. (The url for the promo is...

Pros: Ease of use, higher than average returns
Cons: Slow website

I signed up with Net.B@nk over a year ago because I found their interest rates on money market accounts to be some of the best anyway on or offline. At first I just made a small deposits, being just a little leary of sending my money to a post office...

Pros: The key components of Internet Banking at one site.
Cons: Customer Service appears to have two left feet.

My local bank & on-line checking capabilities were taken away as a result of an acquisition/merger. I was devestated as once you go on-line/electronic payment, it is difficult to go back to the normal method of balancing your checking acct., etc....

Pros: Instant access to transactions; No minimum balance to earn interest.
Cons: Without direct deposit, it takes longer to have access to your money

My husband and I started banking with Netbank in September,1999. We had gotten tired of paying high transaction fees and getting poor service from our traditional bank.
Our main reason for choosing Netbank was that their headquarters is in...