E*Trade Bank

Pros: Great web site experience. Great ACH capabilities. Ability to view cleared check images online.
Cons: Very bad fee structure. No Quicken direct connect support. Tiered interest. Ugly checks.

This review is based on personal experience using E*Trade Bank complete checking account for Dec. 2004. I've also compared it to similar online checking accounts at American Express (www.americanexpress.com/banki ng) and First Internet Bank of Indiana ...

Pros: high interest rates
Cons: no security at all, slovely service

I was drawn to Telebank/E*Trade bank by high interest rates and simple online access to my accounts. I assumed that all the standard features offered by other banks would be part of the package. I was wrong.

I opened Money Market, Savings,...

Pros: free checking and atm, interest bearing
Cons: fee if your balance goes below $1000

I originally opened an etrade bank account as a transition account. See, I was planning to move from Chicago to Boston and to smooth the transition I decided to open an etrade account. That way, i'd have access to local banking the second I set foot in...

Pros: free bill pay, easy to manage account, free ATM
Cons: inconvenient to deposit checks

I've had an account with ETradeBank for about 7 months now and it has yet to let me down. Despite changing it's name from TeleBank to ETradeBank in several months ago, it has maintained the same high quality of service.

I signed on because of...

Pros: Great Rates & Service
Cons: Need to be mentally ready for on-line banking

I waited to write a review on E*TradeBank until after they completed their merger with Telebank. I also wanted to wait to see if there were any glitches between my E*Trade Account and my previous Telebank account. So I'm writing today, one year after...

Pros: great interest rates, good terms on accounts
Cons: no physical presence, unwise ATM use can be costly, not the best customer service

E*Trade Bank is not, and may never be a bank that has an actual physical presence. You must know this ahead of time, and the consequences of such an establishment.

First of all, resign yourself to knowing that face to face customer service is...

Pros: High interest rates
Cons: Paper checks must be mailed then are held 5-9 days, electronic payments are not instantaneous

I joined E-Trade Bank back when they were Telebank. I was lured by the convenience of online banking, ATM fee refunds, and high interest checking. However, since then, I have found a number of gotchas.

First, E-Trade Bank has a strict hold...

Pros: Unlikely you will be able to open an account
Cons: If you open an acct they will likely screw up your finances.

I was pleased with my online brokerage acct and decided it made sense to do my banking online as well. This led to the ill fated decision to open an online bank acct with ETrade Bank. Suffice it to say, the bank and the brokerage division are miles...

Pros: Rates
Cons: No Service

The company falls short in service. I have sent in 2 applications to try and move an IRA into one of their CD's. After some time, I queried the company a month later on what the holdup was. I received a letter back giving me information that didn't...

Pros: High interest rates, high performance user interface
Cons: Terrible customer service, unreliable bill pay, ridiculous "funds availability" policy

I build this kind of stuff for a living, so I admit that my standards are a little high, but ETrade has seen the last of me.

I had problems right out of the gate. The first had to do with funding my account (which, indeed, continued to be a...

Pros: TV commercials create positive brand identity
Cons: Worst online bank, delayed transactions fallowed by excessive fees. Poor customer service.

I have been with Etrade bank for over a year when they offered be a car loan and it’s been the worst online bank experience of my life. I have used other banking institutions on line before so when Etrade offered me a good rate on a new auto loan if ...

Pros: ATM's, Website, Direct Deposit, Customer Care.
Cons: Automated system!

When I started having problems with my local bank I got on the web and searched for: (Bank) and E Trade was the second one on the list. I clicked on the link and one of the accounts that they offered was a Free Checking which it didn't required any ...

Pros: Used to be really good!
Cons: "New Improved" site is huge disappointment!

I've been an on-line banking user for over 10 years, and switched to E*TradeBank late last year. My experience with them, up until late April 2002, couldn't have been better. (Fortunately I don't require a lot of technical support, since my few...

Pros: Above average CD rates.
Cons: Worst banking experience. Worst customer service ever!

I have been a customer with etrade since 2000. I did not use it too much and therefore I did not require much service. When I decided to make good use of my money in there and required my first ever assistance, it was a nightmare. The bill pay feature ...

Pros: Great Interest Rate ,Varied Products , good Cust Service,Can be linked to brokerage account
Cons: Not Many ATMs but now ATM fee refund in Complete Checking

I am E*Trade customer since long time (more than 2 years)and I am listing my observations as follows.

1.I found that the customer service is reasonably good.

2.The rates in Money Market are quite good . Currently Money Market have...