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12 ratings (12 Epinions reviews)
Epinions Product Rating: Disappointing
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    Highest Rated Consumer Review by the Community

  • AAA Homeowner's Insurance Is Reliable and Convenient

    Mar 22, 2001 by
    Rated a Very Helpful Review
    Pros: Good service, convenient locations
    Cons: Must be AAA member, be sure you understand your coverage

    Summary: When my husband and I got married and bought our first house, we compared pricing and services on homeowner's insurance, and ended up with AAA. Their price was not the lowest, but they were very easy to work with, offered the types of coverages and ... read more

  • Too many loopholes

    Oct 23, 2012 by
    Not yet rated.
    Pros: Cheap price-cheap insurance
    Cons: Poor response to voicemails left to call us back, poor prompt attention to claim.

    Summary: Turned in a claim for water damage/mold to wall under sink area-representatives got this wrong from start as ended up with two claim numbers and I had to straighten this out for them.  Next got assigned to adjuster Dustin Barker who is very poor on ... read more

  • Here is the truth.

    Jun 20, 2012 by
    Not yet rated.
    Pros: The AAA road-side assistance is a great service.  I've had it for 35 years.
    Cons: They robbed me.

    Summary: I have been with AAA for 35 years now for roadside assistance.  That is a very handy and good service.  The insurance is not so much - in my experience.  We moved to a different state and our insurance wouldn't follow.  I decided ... read more

  • Don't make the same mistake that I did

    Mar 2, 2011 by
    Not yet rated.
    Pros: none
    Cons: see review

    Summary: I have been a AAA member for over 25 years. When they went into the insurance agency business,I had them quote my renters and auto policies and gave them my business.  The policies were written through Travelers.  The policies would renew each ... read more

  • Watch up for AAA Home Insurance trap

    Jan 26, 2001 by
    Rated a Very Helpful Review
    Pros: Can't see any
    Cons: Lure you with lower AUTO insurance, trick you into home repairs, then dump you.

    Summary: I had an experience of luring by their AUTO agent to take their home insurance. So we spent time with their paper work, meeting and home-inspection process. Then they asked us to renew our membership to take effect. After we done that, an ... read more

  • Express Customer Reviews

  • 3rd rate Homeowners INS..BEWARE !!

    Apr 23, 2013 by
    Not rated yet
    Pros: Nothing favorable to mention
    Cons: Customer service, claims, high rates

    Summary: Over 90 days still no compensation from my homeowners claim. Geico  was involved in this claim and handled / took care of their portion approx. 45 days ago. This was my first homeowners Claim with AAA, prompt payments etc. They are fighting me tooth ... read more

  • AAA home owners insurance

    Sep 17, 2012 by
    Not rated yet
    Pros: There is no pro's about having this insurance.
    Cons: Costumer service is horrible!

    Summary: Please do not buy home owners insurance from AAA.  We have had five adjusters out to are house for are siding, gutters and roof.  One adjuster said that we have hail damage on are gutters but not the roof.  another adjuster said we take a ... read more

  • AAA Insurance Co. - Bait & Switch

    Aug 14, 2012 by
    Not rated yet
    Pros: Artificially low starter rates
    Cons: bait & switch-Honesty and moral character.

    Summary: Within months of signing up with this company, they bumped my homeowners premiums by $200/year at the next anniversary date! Considering the timing, I think this is very suspicious. In addition, they also state that this increase may be even higher come ... read more

  • AAA insurance? I think not !

    May 29, 2012 by
    Not rated yet
    Pros: none comes to mind
    Cons: arbitrary pricing, arrogant agents, clueless phone representatives

    Summary: why is their mistake my fault?have been a AAA member for 27 years and a policyholder (home) for almost 15. bought a new home and am turning the old one into a rental. Called AAA to change the policy into a fire&liability one. Overnight ... read more

  • AAA Home Insurance Gets 2 Thumbs Down

    Jan 22, 2011 by
    Not rated yet
    Pros: NONE
    Cons: Unprofessional
    Rude
    Long Holds
    No Return phone calls
    Cancellation prior to company given deadline
    The Underwriting Staff

    Summary: Very poor customer service, very rude and unprofessional underwriter. The company will tell you what needs to be repaired, give a deadline and then send a cancellation letter prior to that deadline with no explanation. When calling to discuss policy must ... read more

  • AAA does not properly pay claims

    Oct 19, 2010 by
    Rated Show
    Pros: Everyone Ive dealt with at_AAA until this large claim had_been helpful in the past 
    Cons: Anything and everything, no empathy for us at all. Adjuster actually said he didn't care

    Summary: Our insurance agent took out a policy over the phone for a new home.we have been with AAA for 25 years. No problems until we had a large claim. Our family was devastated then on top of that the insurance we had promptly paid for years let us down and we ... read more

  • Worse than pathetic

    Feb 12, 2010 by
    Not rated yet
    Pros: Absolutely NONE. Home Owners insurance with AAA is pathetic.
    Cons: I meant to say that Home Owners Insurance is MUCH WORSE THAN PATHETIC.

    Summary: Like the other person we were duped into taking home owners insurance with AAA. Four years ago the wall to our shower caved in because of a leaking water pipe. All AAA did was to tell us that they could not do anything for us. All expenses came out my ... read more

Showing 1-12 of 12 reviews
 


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