AMICA - Auto

61 ratings (57 Epinions reviews)
Epinions Product Rating: Very Good
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    Highest Rated Consumer Review by the Community

  • I Asked the Executive Vice President the Following Questions...

    Jul 25, 2004 by
    Rated a Very Helpful Review
    Pros: They are better than many other insurance companies.
    Cons: Service like this at any price is not worth the money.

    Summary: Hi there, Schlamozzel here with a review that truly breaks my heart to have to write. This has very little to do with Slumlord Brand (TM) business. But there is a connection here I'll elaborate upon later. The Questions (Note: ... read more

  • Amica Hikes Rates Even If You Have No Claims

    Dec 14, 2012 by
    Not yet rated.
    Pros: They were very efficient at cashing my checks and debiting my bank account.
    Cons: Extremely expensive insurance and no superior service. In my case, no service at all!!

    Summary: I had Amica Insurance for my home and auto from 2008-2011. When I initiated coverage with them, the rates seemed fair. In 2009 my rates went up moderately despite having no claims. When my renewal policies came in the mail for 2010, I noticed my premiums ... read more

  • Customer service terrible

    Dec 7, 2012 by
    Not yet rated.
    Pros: lower rate than most competitors
    Cons: terrible customer service.  Incompetent accounting.

    Summary: I cancelled my auto after two years because my rates were going to increase.  It was because I moved.  In any case, I'm owed $88 and have called on two occasions to follow up.  The first time I was told to wait inexplicably for an ... read more

  • They really jerked me around

    Oct 27, 2012 by
    Rated a Very Helpful Review
    Pros: None this year - 10 years ago they were terrific.
    Cons: Raise price significantly after contracts signed, disorganized, terrible customer service

    Summary: Since my home insurance went up so high I statted shopping around for a better price. I came to realize it would be evpensive everywhere, so I switched to Amica based on such a positive experience with them ten years ago. We added auto too to get the two ... read more

  • Bad Faith

    May 16, 2012 by
    Not yet rated.
    Pros: Repairs done well and quickly
    Responsive customer service
    Cons: HUGE rate increase for a small scrape made while the car was in the garage.

    Summary: I'm not sure why Amica gets such high ratings. They're so much like the other auto insurance companies I've used. I had auto insurance with Amica for several years. I'd had no traffic violations or accidents of any kind when I scraped the side of my car ... read more

  • AMICA insurance

    Dec 31, 2010 by
    Rated a Very Helpful Review
    Pros: Great service, knowlegable, great value. Awesome company. Local workers. Thank God for them.
    Cons: none

    Summary: I have never written a review on anything but here goes. I recently moved from Ca. to TN. and purchased a home. Well I shopped around for home insurance and the rate Geico gave me was incredibly high. Since I had my car insurance with them for the last ... read more

  • AMICA is so BAD it's truly unbelievable

    Sep 22, 2010 by
    Not yet rated.
    Pros: None
    Cons: Poor customer support, lack of diligence, claim denial is common

    Summary: AMICA is known to have a good reputation and they charge some of the highest rates for insurance in the industry. I thought this would be an indication that their service would be one of the best and that I didn't need to worry about them being there for ... read more

  • the coverage is for me and no one elses.

    Nov 19, 2008 by
    Not yet rated.
    Pros: highly recommended by many
    Cons: being denied for having a clean record.

    Summary: I recently looked up from a search engine to see who has the best recommendation from the consumers for auto insurance. Amica came up on top. So I decided to get a quote from their website and was very happy with the quote and took the time to call in ... read more

  • Amica is worthless

    Sep 10, 2008 by
    Rated a Helpful Review

    Cheap rates

    Friendly Under Writting Staff


    Claims Department is a nightmare

    Adjustes need to work on professionalism

    Summary: I was hit in early july by an under insured motorist--not even to mention the driver didnt even own the car and had a permantly revoked lincense. I reported the accident to Amica and finally 3 days later my lovely ( sarcasm) adjuster calls and ... read more

  • Amica Insurance-Good Employer

    Aug 9, 2007 by
    Rated a Very Helpful Review
    Pros: Great customer service! Fast claims handling!
    Cons: In some areas Amica is not the cheapest of insurance

    Summary: As an Employee and a policyholder, I can say with strong conviction that Amica really is what they stand for. Doing the right thing! I have work for other insurance companies, and I have always had the feeling that everybody was a number, including ... read more

  • amica just jumped up significantly in premiums

    Apr 11, 2007 by
    Rated a Helpful Review
    Pros: No claims filed, so no feedback warranted.
    Cons: Customer service was inept, and even downright rude when trying to cancel policy.

    Summary: I have never been in an accident, no claims, tickets, nothing in my 27 years of premium last year was comparable with 2 other companies, which where increasing their rates annually despite my crystal clear record. Of course, my new amica ... read more

  • 30 years with AMICA and now Insurance scoring

    Feb 12, 2007 by
    Rated a Very Helpful Review
    Pros: AMICA is still competitive on rates in most areas.
    Cons: They seem to be deaf to listening to customers and employees.

    Summary: 30 years ago I read about this company in consumer reports as being top rated. I took them and for many years very satisfied. The 2 accident claims we turned in we had trouble with the independent appraiser AMICA sent out being the lowest appraisal and ... read more

  • Expensive where I live and they can be trouble.

    Jan 25, 2006 by
    Rated a Very Helpful Review
    Pros: Helpful on the phone. A selective insurer.
    Cons: High cost, depending on location. You may be disappointed with their claims service.

    Summary: Amica is a high-end "white glove" auto insurer. They are choosy. Apparently, they turn down a lot of folks. One friend even told me that he couldn't get Amica because he doesn't park his car in a garage, but on the street. No doubt about it. They ... read more

  • Beware; Amica Is Weird

    Nov 4, 2002 by
    Rated a Very Helpful Review
    Pros: Sort-of Comparable Price
    Cons: Somewhat Sloppy Office Procedures, Questionable Underwriting.

    Summary: I never have been turned down for insurance in my life, till now. The story starts: Some friends of ours who had been in 3 bad accidents changed from State Farm (who applied Allstate like tactics about soft-tissue damage and proceeded to ... read more

  • Looking for another company

    Oct 29, 2002 by
    Rated a Helpful Review
    Pros: Supposed to be number one
    Cons: Selective and nit picky

    Summary: We've been with Amica for 1 1/2 years for homeowners insurance, we haven't had any claims so I don't know how well they take care of claims. I know they told us we needed to cover our home for 20,000 more then Allstate quoted us for replacement costs. ... read more


    Jul 17, 2002 by
    Rated a Helpful Review
    Pros: none experienced.
    Cons: pricey when quoted and not willing to accomodate my needs.

    Summary: I have a small, local insurance company and decided that I should get a bigger one. I have a perfectly clean record with no accidents, tickets, claims, etc. I found out about amica and applied online. applying was easy but dealing with the rude and ... read more

  • Amica was there for me in more ways than one!

    Apr 27, 2002 by
    Rated a Very Helpful Review
    Pros: Incredible service, cheaper rates than others. Friendly staff that check up on you.
    Cons: Only one, no 6 month coverage, only yearly but who cares, go yearly.

    Summary: Well, the only way to test an Insurance company is to test them. How do you test them? Well, unfortunately it's when you become the victim of misfortune. I became a victim but in the end, after it was all said and done, I was the winner again. ... read more

  • Is this for real?

    Apr 26, 2002 by
    Rated a Very Helpful Review
    Pros: Low cost, friendly people, great Web site interface
    Cons: None yet

    Summary: I was with Allstate for about 27 years (a thing called loyalty) when I changed residences (5 minutes from my previous residence), and was immediately given a $200 increase in premiums for the year due to a different zip code. When I contacted my agent he ... read more

  • Happy

    Mar 14, 2002 by
    Rated a Helpful Review
    Pros: Great support and great everything
    Cons: Expensive when I was on my parents policy.

    Summary: I have looked else where and I just dont feel right switching. I like the online bill payment that not all of the others have. I have been a month late on payments and I still have a policy and I have had three accidents and still have a policy(I try ... read more

  • Excellent insurance company option

    May 28, 2001 by
    Rated a Very Helpful Review
    Pros: Excellent customer service. Very personable. Access to account info via online interface. Excellent prices.
    Cons: None.

    Summary: While searching for new insurance, I visited I entered my information and within a couple of days, they returned quotes from a few insurance companies -- many of whom I had heard of before, but I had never heard of Amica. Their ... read more

Showing 1-20 of 57 reviews
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