AMICA - Home

21 ratings (20 Epinions reviews)
Epinions Product Rating: OK
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    Highest Rated Consumer Review by the Community

  • I'm Stunned. Maybe I'm Missing Something

    Jul 21, 2005 by
    Rated a Very Helpful Review
    Pros: Never had a problem with AMICA before
    Cons: Have a BIG problem with AMICA now

    Summary: I'm stunned. Maybe I'm missing something and you can reply and help me out. Okay. I've been with AMICA Auto for 25 years and AMICA Home for 15 years. I have never made a claim. My home was recently appraised (for 2nd mortgage) at about ... read more

  • Amica Hikes Rates Even If You Have No Claims

    Dec 14, 2012 by
    Rated a Helpful Review
    Pros: They were very efficient at cashing my checks and debiting my bank account.
    Cons: Extremely expensive insurance and no superior service. In my case, no service at all!!

    Summary: I had Amica Insurance for my home and auto from 2008-2011. When I initiated coverage with them, the rates seemed fair. In 2009 my rates went up moderately despite having no claims. When my renewal policies came in the mail for 2010, I noticed my premiums ... read more

  • Amica Over Values Your Home and has Unrealistic Inspection Requirements

    Nov 9, 2009 by
    Rated a Helpful Review
    Pros: The hassle outweighs any benefits.
    Cons: Ridiculous 3rd party inspections.
    Calculator way overvalues homes -- this makes deductibles and premiums higher.

    Summary: First of all, we just built our home acting as our own general contractor.  WE purchased ALL the materials ourselves, and hired all the subs.  Our house cost 300,000 to build -- this does not include the outside structures such as the patios ... read more

  • Denied Coverage - Twice

    May 2, 2008 by
    Rated a Very Helpful Review
    Pros: Good rates
    Cons: They deny coverage to all but the most traditional, urban customers

    Summary: I am building a home in New Mexico and decided to try Amica because they have a good reputation. I was seeking a home, auto, and umbrella liability policy. I need all three policies from the same company, both because of the discount I would get and the ... read more

  • Amica Customers for Life

    Nov 30, 2007 by
    Rated a Very Helpful Review
    Pros: * Exceptional claims service and help in times of crisis.
    Cons: * A little more expensive, though you get it back with the dividend checks.

    Summary: Our San Diego home (Rancho Bernardo) burned down in the Witch Creek fire, and Amica was there for us. We were lucky in that we were renters, not homeowners, and so we are not having to go through the nightmare of having to rebuild, but still, Amica has ... read more

  • Best One Yet

    Jun 12, 2007 by
    Rated a Helpful Review
    Pros: Reasonable cost, great consumer ratings and service
    Cons: None that I can think of

    Summary: We've had several home insurers in the past 20 years, due to moving, broker changes, and even one alleged-decent insurer going bust (!). We found Amica by accident a few years back, since it doesn't do heavy advertising. Many consumer-type sites gave it ... read more

  • Only for homes in perfect shape

    Nov 7, 2006 by
    Rated a Very Helpful Review
    Pros: Financially sound Reasonable rates Good customer service
    Cons: 'Strict' underwriting requirements

    Summary: I have very mixed feelings about Amica. We've had home, liability and auto insurance with them for several years. I chose them because they were a financially solid company with a stable perspective on business. Their prices have also always been ... read more

  • Avoid - based on customer service

    Aug 23, 2006 by
    Rated a Helpful Review
    Pros: Zilch, nada, Zero.
    Cons: Arrogant service,

    Summary: I am shopping around for renter's insurance and after filling out an Amica webform I called the 800 number and was faced with an impatient and rude agent who would constantly cut me off and not answer my questions. She p...d me off to the point of me ... read more

  • Avoid Amica - Expensive, Picky and Poor service

    Jun 29, 2006 by
    Rated a Very Helpful Review
    Pros: Not sure how they are top rated
    Cons: Inflated Insurance Value, Non sense Underwriting, Had to call dozen times to get response

    Summary: I recently purchased a home and was shopping for Home Insurance. Got quotes from State Farm, All state, Prudential, Nationwide and Met life and Amica. Since I saw at the Clark Howard web site that Amica is top rated, I approached them first, even though ... read more

  • What has changed with Amica?

    Dec 22, 2004 by
    Rated a Very Helpful Review
    Pros: Decent rates. Past good service.
    Cons: Customer Service has declined dramatically. Rates no longer the lowest.

    Summary: I've been an Amica Auto Insurance customer for approximately 4 years, using the dividend policy and paying automatically (i.e., on time). I've never had a claim. Tenant insurance was added about a year and a half ago. Again, no claims. During this ... read more

  • Denied coverage because of family pets

    Dec 22, 2004 by
    Rated a Very Helpful Review
    Pros: Good rates, good reputation
    Cons: Inflexible, irrational on requirements, and weak on customer relations. And questionable trustworthiness.

    Summary: After much research, I tried to switch my auto and home insurance to Amica. For the record, I've been driving legally since I was fifteen, and have used State Farm for that entire time. I am 39, and have not gotten a traffic ticket since I was 21. I ... read more

  • Autocratically Managed Insurance Company of America (AMICA)

    Apr 16, 2003 by
    Rated a Very Helpful Review
    Pros: The company is recommended in "Home buying for dummies".
    Cons: Inflexible and autocratic

    Summary: I recently purchased a beautiful 1991 colonial and called Amica because they were recommended in both "Home buying for dummies" and "100 questions every first-time home buyer should ask". I was aware that AMICA's prices may not be the cheapest but their ... read more

  • Denied Coverage (UPDATED)

    Oct 27, 2002 by
    Rated a Very Helpful Review
    Pros: Reputably good service, responsive
    Cons: Not very flexible to qualify

    Summary: I had recently switched my Auto Insurance to Amica based on their reputation and a positive comment by Clark Howard (the GOD of consumer rights! :-) ) As I prefer to consolidate all of my insurance with one carrier, I was interested in obtaining ... read more

  • A great value

    Feb 8, 2001 by
    Rated a Very Helpful Review
    Pros: affordable, reliable, efficient
    Cons: none

    Summary: We discovered Amica (there is little advertising or sales) through someone who was using them 10 years ago. The company works primarily through referrals and by reputation. We were immediately impressed by the service, and the helpfulness of phone ... read more

  • The best if your home is destroyed...UPDATE!!!

    Jan 9, 2001 by
    Rated a Very Helpful Review
    Pros: They honored their obligation to us
    Cons: It was slow!

    Summary: -- PLEASE SEE MY RELATED REVIEW ON HOW TO USE A HOME OWNER'S POLICY -- My parents had Amica Insurance for many years as a result of their top rating in Consumer Reports. During that time, we had one or two minor claims - a car accident ... read more

  • Excellent Service; Tight Underwriting

    Aug 20, 2000 by
    Rated a Very Helpful Review
    Pros: Efficient; not pushy; will work with you
    Cons: Ask for more underwriting information

    Summary: I've had Amica insurance since 1993, first as a renter, then as a homeowner. Their reputation for superb service is well deserved. Service has been far better than with any other insurer I've dealt with, for any type of insurance. [Fortunately, I've ... read more

  • Express Customer Reviews

  • Overvalue Properties

    Jul 12, 2010 by
    Not rated yet
    Pros: - Rated highly in a major consumer magazine.
    Cons: - They overvalue the properties they insure.

    Summary: I was mostly happy with Amica for a while.  The two properties they insure for me, however, are valued way more than they should be.  I challenged them on their valuation, but they came back with something about the cost of ... read more

  • They just lost me

    Jul 3, 2008 by
    Rated Show
    Pros: Been great for auto
    Cons: See review

    Summary: I've been an Amica auto customer since I had my first car. Going to close on a home purchase soon, so I called them first. Everyone here is correct. They ask for the inspection report and if the house has *any* issues whatsoever, they will decline to ... read more

  • Very Bad at claims

    Mar 11, 2008 by
    Rated Show
    Pros: Good if your a hit and run driver...you could get away.
    Cons: Good luck dealing with them if you ever have a claim.

    Summary: One of there insured hit my vehicle and took off. I took photos of the driver taking off and got the plate. I had 2 photos. And a witness in the car who saw the other driver take off. They sided with the guy who took off. I cant say very much positive ... read more

  • They've done right by me

    Aug 16, 2007 by
    Rated Show
    Pros: fast service, friendly employees
    Cons: none

    Summary: I've been an Amica policyholder since 1991 (car, home, umbrella) - had them for renters, then condo, now home, and they've always done right by me. I recently had water damage to my kitchen wood floors and they took care of it quickly and gave me the ... read more

Showing 1-20 of 20 reviews
 


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