Access America International

Pros: Competitive pricing, good coverage, wonderful customer service.
Cons: Different products available through different internet sites.

Please note the only reason I have not given Access America a five star rating is because I have not had to file a claim. I hope I never have to but that is the true test of an insurance company. A great price and plenty of coverage mean nothing if you...

Pros: Lots of promised coverage for your trip.
Cons: Laryrinthine and endless tribulations trying to collect on a claim.

Access America is very good at selling you what seems to be comprehensive coverage for a multitude of potential issues that may cause the interruption or cancellation of your planned trip. I won't go into the details of their products as they've been ...

Pros: Helpful customer service
Kept their word and paid us
Cons: Lots of paperwork.
Be prepared to spend some time documenting any claims

My wife whet to Mexico on business via Continental Airlines.  He client bought her airline tickets along with the travel insurance through access America.While down there my wife began to experience several shoulder pains and had to have a ...

Pros: Good pricing, but what good is it if you can't get a claim paid?
Cons: Slow payment, bad management, no internal controls or communication, a nightmare to deal with.

I paid $200 for a policy and had an accident during the trip requiring me to return home. I had all the medical documentation including a specific medical order to discontinue the trip, in writing. There was no doubt that I was covered by the policy. I ...

Pros:

Gives you a "Warm and Fuzzy Feeling" knowing you have "insurance".

Cons:

Company is renowned for not paying claims owed!

I wish I would have read the reviews prior to purchasing my travel insurance from this company. Notice that the 28 30 reviews to date are EXTREMELY negative, and the only two positive review for this company are written by individuals who did ...

Pros: None
Cons: Lots of cons.

I purchased the ticket protection coverage when I bought Miami Heat at Milwaukee Bucks Basketball tickets. I thought this might be a good idea because of the distance I will be travelling to go to this game. I purchased this when I was on the ...

Pros: NONE
Cons: They don't pay!

Dream trip to Europe and baggage was lost in London, it had my husbands 4 blood pressure medicines in the lost bags. After spending two FULL days in two different Airports looking for lost bags, we found a Pharmacy in Barcelona at the Airport. Luckily, ...

Pros: Price was good to bad it turned out to be a rip off
Cons: rip off

Well my story is simple. I live in China and bought my tickets  early to get a good deal I have had problems before so this time I got trip insurance. What a waste of money I should have read the reviews for this place beforehand.  There are ...

Pros: Good prices and benefits, great service, website easy to use.
Cons: None

I am an agent that has used most insurance companies over the years and I have found Access America is the best overall for benefits, prices and service.

Benefits: covers all major categories, including supplier bankruptcy (list of covered...

Pros: Polite when you talk to first person with calls.
Cons: Very unresponsive. Extremely slow in communication and payment.

Daughter and I took cruise in March 2007. She broke her arm on cruise and had a severe break that interrupted our trip and with a 7 hour surgery and 4 days in the hospital after being on cruise only 2 days. I sent claim with all required material by fax ...

Pros: Probably a great plan if you fall into the small category of allowable reimbursement.
Cons: Very expensive in relation to the possibility the plan will pay.

My mother-in-law had been diagnosed with lung cancer in May 2009, with a dire prognosis of only 6-9 months to live.  She'd been doing pretty well, any medical concerns she'd had were unrelated to that disease but due to issues with her ...

Pros: they take money from middle class and give it to executives who deserve it more
Cons: terrible customer service. no coverage for normal problems that arise. 4week wait for claim payout.

   One should certainly go over access America's terms and conditions very carefully if you anticipate using them for what they claim to be good for, insurance.   &n bsp; once I missed a flight due to a very unusual lane ...

Pros: NONE
Cons: Unbelievable fine print

I booked my daughter's holiday visit thru Orbitz who use Access America as their supplier of trip insurance.My daughter's Boxing Day flight out of Victoria to Vancouver was canceled due to a snow storm. Air Canada's first available rebooking was ...

Pros: Claim process was fairly expeditious and paid in full.
Cons: none

We purchased insurance for our trip to Chile and unfortunately had a death in the family on the very day we left. We have never used a travel insurance provider in the past but felt our investment for this vacation more than justified the cost. We never ...

Pros: None
Cons: Their documentation could be much clearer.

I feel that the documentation that Access America gives you can be deceptive. Yes, OK they do state what is covered, but then their documentation goes on to add all coverage. I feel in some ways this can be purposefully deceiving... Why? I feel it would ...