American General - Life

7 ratings (7 Epinions reviews)
Epinions Product Rating: Disappointing
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    Highest Rated Consumer Review by the Community

  • Canceled my husband's policy after 22 years of payments because we didn't receive a bill.

    Apr 24, 2008 by
    Rated a Very Helpful Review
    Pros: Big company - windfall profits in last 5 years
    Cons: Customer service sucks, you cannot talk to anyone with authority, they always the last word.

    Summary: American General Life (AIG) said we let my husband's term insurance lapse which we have been paying on for 22 years. But the truth of the matter is, we didn't cancel the policy, and it wasn't that we couldn't make the payments. The issue is, we get a ... read more

  • Avoid them -- Horrible customer service

    Apr 23, 2004 by
    Rated a Very Helpful Review
    Pros: Cheap -- But they take MONTHS to process your application
    Cons: PATHETIC SERVICE, POOR COMMUNICATION within the company, No response after 5 months

    Summary: I just quit my job last year to return to full time school. Since I had a high confidence that the coursework or cafeteria food wasn't dangerous enough to kill me in the next 2 years, I decided to go for the cheapest insurance out there and applied to ... read more

  • Don't Put Your Faith in It!!!!!!

    Dec 13, 2000 by
    Rated a Very Helpful Review
    Pros: Makes you feel protected
    Cons: Actually is a big scandal

    Summary: After the sudden death of my grandmother...my husband and I decided that it was a wake up call. We needed to invest in life insurance for our family. Since American General was the insurance my grandmother had used, we went with them. Big mistake. ... read more

  • American General Rip Off

    Aug 7, 2000 by
    Rated a Very Helpful Review
    Pros: Absolutely none
    Cons: High interest rate, and poor customer service

    Summary: My wife and I first got our account with American General about 5 years ago when we were financed for some furniture. We had little problems until we decided to borrow more money for a family emergency. We would only be approved if we gave them the ... read more

  • Express Customer Reviews

  • HORRIBLE HORRIBLE

    Dec 3, 2010 by
    Not rated yet
    Pros: HORRIBLE HORRIBLE
    Cons: HORRIBLE HORRIBLE

    Summary: HORRIBLE  HORRIBLE HORRIBLE HORRIBLE. I finally recieved a call back when I left janet Morris a message stating my policy number and to cancel the policy, that she "didnt" need bother to return call. Haha maybe I should have been requesting a non ... read more

  • American General Finance rip off

    Dec 5, 2008 by
    Not rated yet
    Pros: none
    Cons: all of the above

    Summary: American General Finance is a rip off!   They told me one rate then changed it!  YOu have to sign before they tell you the interest rate and the amount.  They pad it with worthless insurance!    I wanted  a loan ... read more

  • So far they have been good

    Aug 14, 2005 by
    Rated Show
    Pros: I have had no problems thus far.
    Cons: Seems to be slow in verifying changes of beneficiaries.

    Summary: Despite reading the negative reviews. So far my experience with American General has been acceptable. I have a Life Policy with them. I get regular updates. I do have one minor problem. I am trying to get my contingent beneficiaries to be the 2 small ... read more

Showing 1-7 of 7 reviews
 


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