Highest Rated Consumer Review by the Community
Apr 24, 2000 by kermitcummings
Rated a Very Helpful Review
Pros: price, service
Cons: none, yet
Summary: I had grown up being covered on my parents' insurance policies offered by Allstate. As a young man, my rates were quite high. It was to the point where I was afraid to report any damage to my car for fear of being dropped.
So anyway, I grew ... read more
Feb 7, 2014 by castlewoodec
Not yet rated.
Pros: Price perhaps?
Summary: An insured of California Casualty hit me five months ago. Their insured was responsible for the accident, issued a citation and the accident was witness by a firefighter of the city in which the accident occurred and CALCAS still attempted to deny the ... read more
Aug 20, 2013 by opinionator137
Not yet rated.
Cons: rates, customer service is horrible, policies practiced are criminal
Summary: I just cancelled my policy with this joke of an insurance company. I have no tickets, no accidents (other than being side swiped by someone a couple of years go). This insurance company raised my monthly premium shortly I was in that ... read more
Jun 17, 2010 by sepotts
Not yet rated.
Pros: The insurance was cheap.
Cons: Rude, unhelpful and treated me like I was an opponant rather than a customer.
Summary: I was rear ended by a 17 year old boy on April 3, 2010. At the time of the accident, I wasn't aware the driver was uninsured. When I initially filed my claim with California Casualty, I was told that if my car was totaled, I would be able to negotiate ... read more
Sep 28, 2008 by amador05
Rated a Helpful Review
Pros: None than I know of.
Cons: Bait and switch. Lying salespeople.
Summary: Cal Casualty preys on public service workers (police, firefighters, teachers) through union endorsements and I would urge you not to use them. Here's my experience:-I disclosed all my data, including the fact that I'm a fairly new driver ... read more
Express Customer Reviews
Aug 2, 2012 by robbfamily4
Not rated yet
Cons: worst customer service ever, rude employees,when have a claim they are slow to process anything
Summary: This was recommended by my teacher's union. Cost was great. Been a customer 14 years til had a claim. Worst customer service ever. Adjusters are slow to do anything and rude. Was involved in an auto accident that should have been an ... read more
Dec 12, 2008 by j10180
Not rated yet
Pros: Not a Thing
Summary: I'm a teacher, and got their insurance for 4 years. In 4 years I never paid late or filed a claim, until a little over 4 years insured, my car got broken into, my car door handle was broken, my alarm cutoff, windows broken, vehicle was vandalized. The ... read more
Aug 3, 2008 by ramonal
Pros: Service, Reliable coverage of claims, great account access via Web
Cons: None that I can think of
Summary: I bought Calif Casualty auto insurance after becoming a teacher in 1963. Their group rates were excellent. In 1987 I quit teaching to go into business for myself and lost the group rate coverage. I've occasionally been tempted to shop around for ... read more
Feb 17, 2007 by sjohallo1213
Pros: None that I know of, but I'm not a customer.
Cons: Rude to non-customers, not understanding, offensive and poor service.
Summary: First, I am not a customer of California Casualty. We were in an accident with a driver who was covered by them. My wife was rearended by their insuree. We were in no way liable for any of the damages. They were rude whenever we dealt with them, ... read more
Jun 14, 2006 by llwh
Pros: Great service, good policy, good prices
Cons: They significantly raised my husband's rates after an accident.
Summary: A quality policy for good prices. Great discounts if you qualify. Great service, good communication. I love this company - my husband convinced me to switch to a different company after they raised his rates after an accident and I am SO SORRY I did ... read more
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