Electric Insurance Company - Auto

16 ratings (15 Epinions reviews)
Epinions Product Rating: OK
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    Highest Rated Consumer Review by the Community

  • Electric Insurance - Low Charge - Slow Decision - Zero Ohms

    Mar 23, 2009 by
    Rated a Very Helpful Review
    Pros: polite. courteous. sent me to the best shop in town.
    Cons: slow to decide whether to total.

    Summary: My day job is a company that offers lots of discounts if you transact with certain other companies. It was through this company that I found Electric Insurance when I was shopping for auto insurance in 2003. I researched them a bit on the web, too. I had ... read more

  • Avoid these thieves!!!

    Feb 26, 2011 by
    Not yet rated.
    Pros: To sign you up they treat you fantastically.
    Cons: Company is masters at bait and switch.   Very much a scam.

    Summary: Constantly changing rates,  poor commubication. Policy received in mail contained different informaion than discussed with phone representative. Trouble really started with claim for a repair.  Besides billing me different than original ... read more

  • AVOID AT ALL COSTS

    Feb 28, 2006 by
    Rated a Very Helpful Review
    Pros: None
    Cons: Bait and switch rates, Confusing paperwork, Surprise 10% penalty upon policy cancellation

    Summary: I had auto insurance with Electric Insurance for approximately six years. I've never had a single claim with them, so I can't tell you about how they respond to claims, but I can tell you to avoid them at all costs. Even without a filing single ... read more

  • Incompetent Customer Service

    Oct 5, 2005 by
    Rated a Very Helpful Review
    Pros: I honestly do not see any.
    Cons: Poor in house communication, poor customer service, ridiculously high rates.

    Summary: My father has had an insurance policy with Electric for a decade. When I was ready to graduate college, move out, and start my first job out of college (technical project manager), I contacted Electric and asked for a quote. My letter to them explained ... read more

  • most people never heard of them - but i'm glad i found electric insurance!

    Mar 13, 2002 by
    Rated a Very Helpful Review
    Pros: super low rates, nice service, great website
    Cons: nothing - yet. will update soon

    Summary: A friend recommended Electric Insurance when I was shopping for auto insurance back in 1998. I research everything on the web so headed there first. I had never heard of this company but was initially very impressed by their website. It's very ... read more

  • Excellent service from a small co.

    Jul 25, 2000 by
    Rated a Very Helpful Review
    Pros: claims service, pricing
    Cons: not 24/7

    Summary: SEPTEMBER 2, 2001 UPDATE I would not fall in love in with an insurance company but I am still very pleased with them. For example, I am in the process of doing a refinance with my mortgage company (going to a new one as a matter of fact). I need ... read more

  • Cancelled my policy after 3 months

    May 21, 2000 by
    Rated a Very Helpful Review
    Pros: Low initial quote
    Cons: Quickly find reasons to raise your rates.

    Summary: I was initially happy with Electric Insurance- they gave me a great quote online, and signing up and purchasing the policy was simple. Then, within a couple months of signing up, they found at least 3 reasons to raise my rates- a little each time, ... read more

  • Express Customer Reviews

  • Substandard

    Jan 30, 2013 by
    Not rated yet
    Pros: NONE
    Cons: Everything

    Summary: As a GE Employee and now a retiree, I stayed with this company way too long. I was involved in an accident in a parking lot so no fault could be assigned, yet THEIR adjuster claimed it was my fault. When I initially reported the accident, my claims ... read more

  • Questionable Business Practices

    Oct 17, 2012 by
    Not rated yet
    Pros: Nothing
    Cons: They don't pay out claims as required by law.

    Summary: I was rear ended by a person covered by Electric Insurance.  Because I had never heard of them, I chose to have GEICO (my insurance co.) handle all repairs and then get reimbursed by Electric Insurance.  They submitted the proper paper work 6 ... read more

  • Overpriced!

    May 26, 2012 by
    Not rated yet
    Pros: Hmmm....let's see.......Can pay  policy on-line 
    Cons: No 'personal' interaction between company and customer.

    Summary: I have been an Electric Insurance company customer forover a decade for my auto policy. I decided to shop around and Iam FLOORED at the fact I have been paying DOUBLE what the other companies charge. Libetry Mutual quoted me better coverages ... read more

  • Electric Insurance increased 100%

    Nov 22, 2011 by
    Not rated yet
    Pros: Quick Service
    Initially, great rates
    Great Customer Service
    Cons: 100% increase in rates with a very poor rationale of why such a significant increase.

    Summary: My Home Owners policy increased over 100% in one year. When I called to complain, they stated that rates were increasing for several states. I live in Illinois and we have not encountered significant damage that other states have from storms. ... read more

  • Electric is dropping NJ customers

    May 20, 2011 by
    Rated Show
    Pros: nothing positive to say about this co
    Cons: nothing positive to say about this co.

    Summary: Great deal- don't send your customers renewal bills, wait for their policies to expire, and then send them a cancellation notice. Oh, make sure that you never send them a reminder that their account is past due.I've been with this company for ... read more

  • Mr. Dan DeMaio

    Dec 23, 2009 by
    Not rated yet
    Pros: Good customer service. 
    ASSUME that claims would be handled promptly.
    One year policy
    Cons: Rates have skyrocketed even with longtime customers with little or no claims!
    Don't seem care

    Summary: I have had Electric Insurance for over 15 years.  I have had one accident claim about 8 years ago and 1 homeowners claim about 15 years ago. They handled my claims very well and had no complaints.I have been satisfied up untill the ... read more

  • Don't believe what you read

    Oct 16, 2007 by
    Rated Show
    Pros: honest and good service
    Cons: not always cheapest, but every company changes rates annually (and I'm not switching every year).

    Summary: I came to this site for opinions on a few things I want to buy and before I believe anything, I validated the opinions of things I already have experience with. Needless to say, I'm leaving this site now. It was fun for a few minutes, but I realize if ... read more

  • Great Prices

    Feb 17, 2007 by
    Rated Show
    Pros: Price, customer service, easy, annual payment
    Cons: They now charge an additional $5 for each installment if you don't pay annually

    Summary: I sent in my check yesterday to renew my annual policy with Electric. In the past I have been insured with Farmers (under my parents policy) and Travelers. I had recently moved from Texas to Oklahoma and called Travelers to get their quote on an annual ... read more

Showing 1-15 of 15 reviews
 


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