Erie - Home

15 ratings (15 Epinions reviews)
Epinions Product Rating: OK
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    Highest Rated Consumer Review by the Community

  • Inexpensive Peace of Mind

    Feb 7, 2005 by Bryan_Carey is a Top Reviewer on Epinions in Personal Finance
    Rated a Very Helpful Review
    Pros: Low prices; Friendly Service
    Cons: Not as many offices as larger carriers

    Summary: Headquartered in Erie, Pennsylvania, Erie Insurance Group is a full- service insurance company wide a wide range of services to protect individuals and businesses from catastrophic losses. This company was founded in 1925 as an auto insurance provider. ... read more

  • Low-ballers

    Nov 4, 2012 by
    Not yet rated.
    Pros: Quick to get an adjuster out, friendly agents
    Cons: Horrible service after claim was filed, under-estimate given, no accommodations given to displaced family

    Summary: I would absolutely not recommend Eerie to any homeowner. We recently received extensive roof damage and very major damage on two floors of our house during a recent storm. Based on contractor, electrician, and plumber estimates (whom we had visit the ... read more

  • Erie -Auto

    Jan 30, 2012 by
    Not yet rated.
    Pros: Inexpensive
    convenient monthly payment options
    Cons: Changes - only with an Agent.
    Customer service cannot help with problems.
     Inconvenient business hours.

    Summary: I have been a very happy Erie Auto Insurance customer since 1998. However, I recently made changes to my policy-adding another vehicle to my policy , as well as a 20 year old driver. about 1 year later, my daughter turned 21, and was married. I gifted ... read more

  • Difficult Adjusters

    Jan 27, 2009 by
    Not yet rated.
    Pros: Can't think of any..
    Cons: Manipulative adjusters. Not good at returning calls or at taking action.

    Summary: I've had 3 experiences with Erie. First, a fire and the house was gutted but should have been knocked down. They didn't want to do that because it cost more. The problems because it wasn't, were enormous! Like the roof coming off (and it wasn't covered, ... read more

  • I have a water damage claim with Erie do to a broken dishwasher

    Jan 19, 2009 by
    Not yet rated.
    Pros:  Erie did cover some the claim. It still cost me five thousand.
    Cons: It always sounds like your cover for eveything until you try to collect!

    Summary: The Insurance adjuster from the beginning offer no help on just how to begin my claim. He just told me to get estimates to replace my Kitchen floor. Our cabinets had been ruin water had been running although the house. We needed to have a water ... read more

  • Erie Insurance is great, until ...

    Aug 11, 2008 by
    Rated a Very Helpful Review
    Pros: Good claim service
    Cons: expensive and they will drop you like a hot potato without warning!

    Summary: Erie Insurance was great for us until we went over the unspoken limits regarding claim frequency and amounts. My wife and I chose Erie 33 years ago when we were married because a close friend of ours was happily insured by them and spoke highly of ... read more

  • Erie: superior coverage

    Dec 6, 2003 by
    Rated a Very Helpful Review
    Pros: Comprehensive policies, low premiums, good financials
    Cons: One industry watchdog sees weakness

    Summary: I'm putting this review in the homeowner's category, although really it's an assessment of the complete property/casualty package available from Erie: auto, homeowner's, and personal umbrella liability (PUL) (if you don't know what a PUL policy is, ... read more

  • Homeowners Insurance through the ERIE Insurance Group

    Dec 21, 2002 by
    Rated a Very Helpful Review
    Pros: Options, Customer Service, Price, Reliability
    Cons: N/A

    Summary: I have been an ERIE Insurance customer for almost 3 years now. My husband had his auto insurance policy through ERIE many years ago and seemed pleased, so when we purchased our home, we called ERIE for a quote. I don’t seem to remember whom we ... read more

  • I'm sorry, we WON'T cover that!

    Jun 25, 2001 by
    Rated a Very Helpful Review
    Pros: They eventually DID pay for damage to my laptop.
    Cons: Had to haggle with agents, agents poorly informed.

    Summary: Ok, here's my little horror story regarding Erie Insurance. In August of 2000 I bought a Dell Inspiron 3800 laptop computer. Due to the inherent hazards that are associated with laptop computers (dropping them, spilling liquids, etc...) Our ... read more

  • Express Customer Reviews

  • Have been reliable

    Aug 1, 2012 by
    Not rated yet
    Pros: price, ability to work with agent or directly with company, fast response
    Cons: na

    Summary: We've had Erie insurance for car and home for many years. They have been quick to respond to claims or answer questions. They give a year to make claims for hail damage while some give six months. In our area the roofer we use prefers working with ... read more

  • Erie's Home Insurance is Terrible

    Jun 18, 2011 by
    Not rated yet
    Pros: None whatsoever.
    Cons: They don't pay when other companies do.

    Summary: I have hail damage on my roof and ALL of my neighbors had their roofs replaced completely. Every roofing contractor said 'Erie is the worst company we have to deal with.' They only approved a fraction of my replacement ... read more

  • Solid Company

    Oct 24, 2010 by
    Not rated yet
    Pros: Prompt service. Excellent rates.
    Cons: None to this point.

    Summary: We have been Erie customers in NC for 10+ years now, and never had an issue when dealing with them. We have had 3 claims over those years, and always had prompt & professional service. I've "shopped" the rates several times and no one ... read more

  • The Erie Disappoints

    Feb 18, 2010 by
    Not rated yet
    Pros: Erie has a website with clearly written statements about their coverages and types of policies.
    Cons: Erie does not provide the coverage to their insurers as they claim.

    Summary: We have had Erie for years and have never made a claim. We had a lightning strike (which is covered) our home and cause serious damage. From the time we made a claim, the Erie adjuster and other representatives spent their time, energy and efforts trying ... read more

  • Erie Insurance: Just use Careful Judgment..

    Jan 15, 2008 by
    Rated Show
    Pros: In the past we had experienced low rates and good service with Erie.
    Cons: Erie may start you on a low rate but inexplicably raise it later.

    Summary: We have had Erie insurance for about 11 years on our car and our part of that on our home. This past year my wife and I lost our income for much of the year but kept our insurance policies paid. We have no accidents, no claims, no tickets, and drive a ... read more

  • I Love Erie!

    Jan 2, 2004 by
    Rated Show
    Pros: Fast and easy to work with.
    Cons: Claims agent was not local.

    Summary: I have been with Erie Insurance for over 10 years. I bought a house five years ago and added on homeowner's insurance to my auto insurance. We had to file a hail damage claim this past year. Erie came through and exceeded our expectations. Erie did ... read more

Showing 1-15 of 15 reviews
 


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