Farmers Insurance - Life

Pros: They have products for every need.
Cons: They are picky on who they will insure for the higher dollar amounts.

I knew from the time I was 21 that I needed to get life insurance but I didn't know anything about where to go or what kind of insurance to get. I had heard people talk about cash value life insurance but that was all I knew. So I went to my Farmers Age ...

Pros: discount on your car insurance, but then you pay a premium so it's a wash!
Cons: Communication & customer service

Farmers Life Insurance has ABSOLUTELY TERRIBLE customer service when dealing with the agents at the Mercer Island, WA office. They don't want to speak to you face to face when there is a question or issue about your policy and have to get "approval" to make an appointment. They expect any issues with your bank account to be sent via fax (including all your account information- you can't black anything out that you might not want to get into the wrong hands, etc.) and you can't personally bring it in anywhere. I tried get some questions answered for a week straight and every single person who answered the phone gave me a completely different answer & all told me different things I needed to do. They finally forwarded me to this lady that wouldn't return my phone calls until I had someone else call in my representation- she called him back immediately interestingly enough but couldn't return my phone calls once! I am so disgusted how they patronize & treat their customers I will never again put myself in this situation with this company.