GEICO Direct

Pros: -
Cons: poor customer service

In May of 1999 my husband had an auto accident. We were insured with Geico at the time. We did what we were supposed to by calling and reporting the accident. From there on it was pure aggravation. The car was demolished so we could not drive it any...

Pros: Fast claims, very easy to access, knowledgeable agents.
Cons: Strict underwriting. You hardly every talk to the same person twice.

GEICO is setting a new trend in the insurance industry. Most people are use to dealing with a local agent who you can visit in their office. With GEICO you handle almost everything over the phone or the internet. You might not ever put a name to a face, ...

Pros: Good prices on your auto insurance
Cons: Make sure the insurance you get is the insurance you asked for

As I write this, I just got off the phone with the 800-number Geico representitive. Last fall, I found out that the insurance on my car, unknown to me, had lapsed (instead of being automatically renewed) while I was in Iraq. And here I thought that the ...

Pros: Pros only before you sign up then there are none
Cons: Poor Customer help after they hook you in. Poor Customer Satisfaction

I was looking for a cheaper rate on my insurance of 3 cars when I decided to give geico a call , I couldn't believe it, I would save over $ 225.00 every 6 months with them if I left my agent I had for 10 years with Allstate Insurance. Well I ...

Pros: Price, fast service, very nice customer service
Cons: None

I was a 23 year old in need of full coverage for my 2002 Accent. My parents were being dropped from their policy, which covered me, so I had to go out and get my very first car insurance policy. I called all the major companies, and received various ...

Pros: 15% discount promise, Cool Ads
Cons: Don't Live Up to Promises, Service Lacks Compassion for New to Auto Insurance

I love Geico commercials. They're hilarious, and they serve the purpose - you don't forget their company's name, or their promise to save you 15% on auto insurance.

"15% compared to what?" is the question mark in...

Pros: *Speedy* service and help with filing a claim, very friendly customer service, 2 thumbs up!
Cons: Can't think of any...

Hi epinionators =D

About 2 1/2 weeks ago, I had the unfortunate experience of being in a fender bender. I had just left work and was patiently stopped at a stoplight, when *BANG* I was hit in the rear by a very nice Ford Mustang.
...

Pros: Cheap monthly rate. Cheap for a REASON.
Cons: Undervalued my car by $10k, been a month and still no check!

I had a car accident on 4/28/07 in Beverly Hills California. A Honda Civic pulled in front of me as I drove down the street and I t-boned it in my Porsche Boxster. Even though it was obviously his fault (the police report even said so) he denied ...

Pros: cheap
Cons: Customer service sucks, claims take forever, unprofessional attitudes, employee incompetence

When I originally signed on with Geico I thought they were great because their rates were so much lower than other insurance companies. Everything was smooth sailing until I had an accident and had to deal with their claims department. That was when...

Pros: At one time, they gave me the lowest rate.
Cons: Very difficult to cancel insurance. GEICO frequently raises premiums without just cause.

I have heard of insurance companies refusing to renew a policy, but I had never heard of an insurance company that refused to cancel a policy. Thus, after 5 years as a GEICO customer, I was shocked that GEICO kept refusing to cancel my insurance. I ...

Pros: Economical for low risk drivers.
Cons: Customer service after initial sell stinks!

I had very favorable praise for Geico after receiving my quote and the follow-up phone call (explaining glass coverage for $1 extra), etc. The telephone sales representatives were friendly and professional.

I had a car accident entirely the...

Pros: Generally, low insurance rates.
Cons: Your auto policy could expire with little or no notice!

Been a Geico Auto Policy Holder for nearly 30 years! When GEICO Direct mailed our auto policy renewal papers and installment bill, which we never received, the only notice we received thereafter was a letter stating our policy had expired. No payment ...

Pros: Short term savings
Cons: They hate their customers will drop you WITHOUT notice in a heartbeat.

I WAS an avid auto insurance customer of GEICO for over 10 years. We recently bought a house and my wife had GEICO provide a quote. They don't deal directly in homeowners insurance but "partner" with other companies. They get us a quote and it looks...

Pros: Good rates, can call 24-hrs a day
Cons: None so far

I've had my car insurance with Geico for about a year now. I am very happy with them overall. First of all, they gave me a great rate. I live in downtown Chicago, and rarely drive my car except on weekends. I got quotes from some insurers of up...

Pros: Cheap quote
Cons: 'Real' quote comes after they have your credit card number

Decided to check out Geico to see what kind of quote I could get. Since I already had Progressive, I wasn't too optomistic that Geico could beat their rates. To my surprise, they quoted me a rate on their site that was roughly $400 cheaper for a...