Review by bluemouse
July, 24 2012
Pros: Relatively fast claims processing
Some flexibility in designing your own policy deductibles and co-insurance
Cons: High error rate
No one returns calls - replies to emails
Management could care less
Review by tinkerj
July, 20 2012
Pros: Customer service is accessible and expedient... but got run-arounds
Cons: They don't communicate. You have to stay on top of the claims.
Review by xnyrnkc
January, 30 2012
Pros: They have an alluring website which is just that, alluring!
Cons: If you can afford to pay premiums on multiple pets, don't buy insurance.
Review by sddhak
August, 09 2011
Pros: Good marketing
Cons: Will not pay
Review by floppy1234
May, 18 2011
Pros: They send out a newsletter that is fun to read.
Cons: They will not pay legitimate claims. What more is there to say?
Review by renarf
March, 21 2011
Pros: Paid as expectedPaid on timeEasy to navigate
Cons: Only con is that you have to check the website for updates.
Review by cfa108
October, 06 2010
Cons: Terrible Customer Service and Claims depatrment
Review by n2ooz
September, 07 2010
Pros: Easy enrollment, online access to EOB's etc.
Cons: Can't think of any.
Review by msbunny
November, 03 2009
Pros: If your lucky you get the info you need from them before you buy
Cons: They take your money and don't tell you critical things about their policies.
Review by hazy-jane
June, 15 2009
*Covers hereditary conditions
*Low deductible for high coverage
Cons: *Can't think of any. I did lots of research, and Petplan is the best.
Review by alan10111
December, 10 2008
Peace of mind knowing you can give your pup the best care possible.
Review by elzbth
April, 14 2007
Pros: Quick, efficient and helpful customer service.
Cons: Plan seems expensive but they seem more efficient than another insurance company I was considering.