SAFECO - Auto

Pros: Everything was done professionally.
Cons: I actually can't say anything bad about this company. Everything was done well.

I had so many different insurance companies and all of them are just too lazy to do their job. I had 2 accidents in the past 5 years, with my other insurance companies I had to call to report an accident and no one would really respond to me. With Safeco ...

Pros: None, that I'm aware of.
Cons: Dishonest, bureaucratic and arbitrary -- which may be par for the course for car-insurance corporations.

My car got hit by a car driven by a hot-headed teenage boy insured by Safeco. I was making a legal left turn at a T-intersection after the light had turned yellow and I'd checked to make sure none of the opposite-flowing traffic was about to cross the ...

Pros: NONE, THEY ARE HORRIBLE PEOPLE
Cons: THEY ARE REALLY HORRIBLE PEOPLE!

I can truly say I've never been treated so bad. Now that I read all the other reviews on this blog, I realize my experience was the same of so many others. I was treated like a dog from the start. I had a young lady hit my car late at night when I ...

Pros: the will burn in insurance hell one day
Cons: I would have saved money having NO insurance

My husband and I used to use an insurance broker who's job it was to shop around for the best price auto insurance whenever ours went up. We had the wretched misfortune to be signed up with Safeco. Our 17 year old son had his first fender-bender around ...

Pros: Paid on claims very quickly, easy to work with, personable employees.
Cons: Claim #3 as noted in the Epinion

Shortly after my ex-husband and I divorced I contacted my agent to split our insurance into separate policies. At that time we had Pemco. He called me back and suggested I switch to Safeco Insurance, noting that doing so would save me about ...

Pros: Not a thing.
Cons: Everything. Their customer service is perhaps the worst I've seen in any industry.

The scene: A beautiful early summer day at the beach. We've just gotten back to the cottage and I'm in the shower. A car alarm goes off and my sister says - Hey - I need your keys. Someone just hit your car in the drive way. I get out of the shower ...

Pros: Nothing
Cons: Everything When You Have A Claim

Dealing with Safeco insurance is something you must pray you never have to do. I was backed into by a Safeco customer. They were so friendly when I was contacted by their claims dept. The adjuster met with us and he was so friendly. He wrote me an ...

Pros: They give reasonable answers to most of my questions
Cons: A few fumbles

I've been a customer for at least 3 or 4 years. Occasionally I have questions about my policy, such as whether I was getting a Good Driver discount, or if the usage of an anti-theft device would get me a discount. The company has generally been ...

Pros: Friendly, helpful, easy to deal with, relatively cheap.
Cons: Some individual agents are not good. Shop around for one you like!

I have had Safeco Auto insurance for the last 15 years living in 3 states. I shopped around but I never switched companies because I never had a good enough reason to. I never had to file a claim until about 4 years ago. Since then my wife and I have ...

Pros: Actually really no pros. Cheaper quotations and quick to open a policy.
Cons: Adjust rates after initial quotation. No customer service whatsoever. Poor website.

Relocated from Pennsylvania to California and had no choice, but to change from a regional carrier. After some shopping around, Safeco came back with a somewhat better rate than the bigger companies. Now, my spouse had 2 fault accidents in last 3 years, ...

Pros: Cheap rates. Cheap rates. Cheap rates.
Cons: Website terrible. Billing Questionable. Service Marginal. Happy I did not have to file a claim.

Let me say that first of all I knew going in that this company is a bunch of penny pinchers. (Just look at their website!!!) But I have to say that I am definitely going to cancel my policy and move to Geico when my policy expires. I get online into ...

Pros: Cheap rates.
Cons: Cheap service.

Let me start by saying this is NOT a biased epinion...I generally abhor ALL insurance companies and their highway robbery practices, so I'm an equal-opportunity insurance basher, however it is a necessary evil. When our car was still on installment ...

Pros: None.
Cons: Poor follow-through on claims. Unable to directly contact the claims adjuster.

Let me warn you that I may have a biased point of view of Safeco Insurance as I am filing a claim against them. One evening, as I was waiting to exit a parking lot the young teenage girl in front of me backed into my car. This was a low velocity ...

Pros: -OK if you NEVER file a claim.
Cons: -Don't pay -Try to pinpoint the blame on you. -If they can't, they will hide.

This is the most ridiculous company I've dealt with. This is also the only company that tries to pull "fast ones" on you. I've heard the rumor that claims agents get commission based on the amount of claims denied/not against them. If this is not ...

Pros: None
Cons: Everything about this company!!!!!

This is one of the worst insurance companies I have ever had to deal with in my life. I was involved in a not at fault accident with one of Safeco's clients as he rear ended me at a stoplight. I filed the claim with Safeco on January 3, 2003 and here...