SAFECO - Home

14 ratings (14 Epinions reviews)
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    Highest Rated Consumer Review by the Community

  • Like a Monster Movie

    Mar 4, 2003 by
    Rated a Very Helpful Review
    Pros: The initial (outside) claims processor was effective.
    Cons: The inside claims processor was ineffective and difficult to deal with.

    Summary: You know how in the typical monster movie, the monster is defeated, but not really killed off? The movie ends with the possibility of the monster regenerating and striking again. That&#146s my legacy with Safeco homeowners insurance. Not only did my ... read more

  • WORST COMPANY EVER DO NOT DO AN OVER THE PHONE QUOTE WITH THEM!!!!

    Mar 1, 2013 by
    Not yet rated.
    Pros: Absolutley NONE
    Cons: Everything is a con! WORST ETHICS EVER!

    Summary: I purchased a home and was asked to do an over the phone quote with Safeco by my home loan agent. Knowing my insurance agency I had used for 10 years could not be beat, I decided to be nice and just give them a few minutes of my time. ... read more

  • Paid extra for this!

    Aug 16, 2012 by
    Not yet rated.
    Pros: None.
    Cons: Higher Premiums, Poor Customer Service, Will Not Settle Claims Properly!

    Summary: We paid a higher premium than other homeowners quotes to go with Safeco on the advice of are insurance agent, worst mistake we ever made.  Our base policy cost with the added premium for wood roof surcharge and their optimum coverage was ... read more

  • Safeco is terrible

    Oct 18, 2011 by
    Rated a Very Helpful Review
    Pros: Initial response time was good, I suppose.
    Cons: Unreasonably unsympathetic to a legitimate problem.

    Summary: I recently filed a claim with Safeco, our home insurance company for more than four years. This was due to a plumbing problem inside the wall behind the sink in our kitchen. The pipe in this part of the wall was literally the one piece of plumbing ... read more

  • Pure evil

    Jul 3, 2008 by
    Rated a Helpful Review
    Pros: none
    Cons: They say your policy won't be affected, but they lied.

    Summary: Something unthinkable is happening to, Kristin, a dear friend and active volunteer in the Denver community. Last summer she had a dinner party. A friend was hugging her dog around his next at the same time a chair dropped on the dog's tail, breaking ... read more

  • Absolutely Hate this Company

    Apr 9, 2006 by
    Rated a Very Helpful Review
    Pros: they make a lot of money.
    Cons: WE GET NOTHING WHEN IT COUNTS

    Summary: Living in South Florida and dealing with insurance companies is not a great partnership. Considering the amount of Hurricanes we have been hit with in the last year it's a wonder we have any insurance companies left down here. Well, after last hurricane ... read more

  • Evil is only way to describe...

    Apr 26, 2004 by
    Rated a Helpful Review
    Pros: NONE.
    Cons: TOO MANY TO LIST HERE.

    Summary: We THOUGHT we had homeowners insurance after 17 years of paying premiums, on time, to SAFECO. But when our home burned down a little over 3 months ago we found out otherwise. Not only were we falsely accused of arson, we were also falsely accused of ... read more

  • Accidents occur, Safeco comes through

    Aug 13, 2001 by
    Rated a Very Helpful Review
    Pros: Claims handling was excellent & premiums are reasonable.
    Cons: I have been told customers with adverse credit may not qualify for coverage.

    Summary: In 1995, I took an entry level position with a personal lines insurance company in Gainesville, Florida. I had just graduated from college and figured I would work there for a few months until I found something in the telecommunications field. ... read more

  • You're safe with SAFECO

    Nov 2, 2000 by
    Rated a Very Helpful Review
    Pros: Well Educated, Fair
    Cons: Does not do business in all states

    Summary: As a prior employee of SAFECO Insurance Company, I can say that it is one of the best homeowner's programs out there. I know this because I was the person who determined the value of your home in the regrettable case of a fire or other devastating ... read more

  • Safeco came through for me...

    Jul 28, 2000 by
    Rated a Helpful Review
    Pros: Good service, good price
    Cons: None

    Summary: Safeco came through for me when some of my personal property was stolen out of the back of my truck. I went through all the standard procedures -- such as reporting the theft to the police department, showing them how the break-in occured, and mailing my ... read more

  • Express Customer Reviews

  • Terrible Company for Home Insurance. Don't Use!!

    Jun 7, 2013 by
    Rated Show
    Pros: Nothing positive to say about Safeco Insurance
    Cons: Safeco Insurance will cancel you if you make a claim!!

    Summary: After 7 years of paying my premiums for home insurance, I made a claim. For a cost of $2000 to me, for a huge tree knocked down by wind, they only paid $500. Then they cancelled my insurance! I guess since they were only going to make a few thousand ... read more

  • SAFECO refuses to pay for Asbestos Abatement

    Nov 6, 2012 by
    Not rated yet
    Pros: If you have money to waiste, this is the place for you
    Cons: Only about 5% of insurance companies does not cover asbestos.

    Summary: BEWARE safeco will not help you, they will only hurt you. Only about 5% of insurance companies dont cover asbestos. SAFECO is terrible, costing us over $3600 in repairs.  SAFECO refused to pay any of the claim until after the abatement. Please help ... read more

  • The Best!

    Aug 19, 2011 by
    Not rated yet
    Pros: Responsive  Fair Courteous  Professional Considerate
    Cons: None

    Summary: We had a fire that damaged part of our home on a Saturday afternoon. The same afternoon, SafeCo had a cleaning company in our house beginning the cleaning process. In addition, they had our textile products (drapes and throw rugs) removed from the house ... read more

  • Horrible Insurance Company

    Aug 6, 2009 by
    Not rated yet
    Pros: NONE
    Cons: Rude customer service, raised rates continually, bad business.

    Summary: They continually raised rates when others would have lowered it, rude customer service, and we had to fight for three weeks to get our money back when we cancelled. Another company is saving us $800 a year, so when we cancelled they were rude and said ... read more

Showing 1-14 of 14 reviews
 


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