SelectQuote

23 ratings (22 Epinions reviews)
Epinions Product Rating: Disappointing
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    Highest Rated Consumer Review by the Community

  • I Ain't Insurable, Even by YOU?

    Aug 29, 2007 by
    Rated a Very Helpful Review
    Pros: The representative was polite.
    Cons: They could not insure me.

    Summary: I had cancer 6 years ago, as some of you know. I had surgery 3 weeks before 9-11. It was a rare type of cancer. It can be in one's body for DECADES and be undetected. It wasn't until I started having trouble keeping food down, having stomach pains, ... read more

  • Deceptive and Unresponsive

    Sep 4, 2013 by
    Not yet rated.
    Pros: None
    Cons: Bait and Switch 

    Summary: I bought home insurance through Select Quote and the broker added a discount for bundling it with auto- although we specifically told him we did not want auto.  Since we had already discussed not getting auto we didn't look hard enough in the ... read more

  • My Experience trying to get life insurance through select quote

    Mar 22, 2013 by
    Not yet rated.
    Pros: only say that the first day i called them i was treated good.
    Cons: if they would have  just me or sent me a letter telling me why

    Summary: I am bipolar, but live a perfectly normal life with no problems. These people took  a total of 6 months to get  back to me . only after i kept calling i eventually got someone to talk to me. In the beginning they made me feel  real good ... read more

  • Disappointed with SelectQuote Senior

    Feb 21, 2012 by
    Rated a Very Helpful Review
    Pros: Acted friendly initially.
    Cons: Poorly informed, response time not very good.

    Summary: I used their service to find a Medicare supplement plan.  I feel that they let me down. Their rep did not tell me about a deadline for the price he quoted. I wanted that deal and he told me to sign up online at the insurer's (Mutual of ... read more

  • SelectQuote does not need your business

    Sep 21, 2011 by
    Rated a Helpful Review
    Pros: none
    Cons: Does not inform about the options. Delays. Does not respond to emails.

    Summary: First of all, I work in life insurance. I don't know why, but I let it slip out of my hands and let my husband undertake the task of getting term life policies for the two of us instead of doing it myself. As a result, my husband went to SelectQuote, and ... read more

  • Improved Service-- Way to Go SelectQuote

    Sep 8, 2009 by
    Not yet rated.
    Pros: web form to reach broker | follow-up on feedback | policy as promised
    Cons: A bumpy start, but applaud the follow up

    Summary: Update to my post.  Wow, when a company takes the time to read reviews and then act on them, I have to commend them for it! My representativ e upon reading my review below took the time to reflect and then contact me about the ... read more

  • Express Customer Reviews

  • Great Experience...LOVE!

    Sep 13, 2013 by
    Not rated yet
    Pros: Fast, Attentive, Polite, Efficeint
    Cons: None!

    Summary: I needed homeowners insurance (and I needed it quickly and cheap!), I had failed attempts with other companies I called.  I specifically worked with agent Danny Giblin.  Danny was able to get what we needed as far as insurance coverage for ... read more

  • Pushy and Annoying

    Jun 26, 2013 by
    Not rated yet
    Pros: None
    Cons: Harass you like debt collectors

    Summary: I was just curious what kind of prices I could get for my husband, and if they were any better than the policy offered through his employer. I filled out the online questions and got an email that said someone would contact me.The next ... read more

  • Misrepresentation

    Apr 10, 2013 by
    Not rated yet
    Pros: none
    Cons: none

    Summary: Don't you hate it when companies advertise they can help you but cannot deliever?  I completed the online form, stating all the problems with my husbands health, they sent me a quote, and when I called to order it they said oh based on his height ... read more

  • Waste of time

    Dec 18, 2012 by
    Not rated yet
    Pros: Not one I can see
    Cons: Dishonest business practices, way overpriced, waste of time

    Summary: I asked Select Quote to find a homeowner's policy for me. First, when my phone rang it indicated a local phone number, but the agent said he was in Kansas City. When I asked about this, he said they route their calls to local towers. WHY? What are ... read more

  • Rude and unresponsive

    Aug 7, 2012 by
    Not rated yet
    Pros: None. This  was a terrible experience. Select-A-Quote obviously doesn't need the business.
    Cons: Terrible experience. I'll never attempt to deal with Select-A-Quote again.

    Summary: I completed an online application for life insurance and received a reference number. Called the agent twice within a week. He never called me back. Then, I called the main number and got another agent. He was rude and egotistical. A real smart ... read more

  • Dumping Select Quote after Two Decades

    Jun 26, 2012 by
    Not rated yet
    Pros: Proficiently Discourteous
    Cons: Mediocrity standing on the reputation of a former great trade name

    Summary: I have been a customer of Select Quote for 20 years; not long after they just opened for business. I have watched the professionalism and service decline rapidly over these last ten years. Now the service reps operate the business like a boiler-room ... read more

  • Horrible service rep

    May 30, 2012 by
    Not rated yet
    Pros: The pro was that I found out I will never use select qoute.
    Cons: Select quote really needs to change their business motto.

    Summary: Called about getting a life insurance policy out on my mother and immediately the rep acted as if I was trying to scam the insurance carriers and treated me very rudely and disrespectfully.  Having a father that died of cancer and seeing the benefit ... read more

  • Slow Slow Slow Slow Slow

    Dec 1, 2011 by
    Not rated yet
    Pros: Not a single one
    Cons: This was a ridiculous waste of time.

    Summary: If you want to purchase life insurance and have it effective this decade, do not use select quote.  They are sooooo slow!  After we jumped through all the hoops, had all the medical tests and filled out form after form after form, we still ... read more

  • Rude Rep told me they didn't need my business

    Sep 15, 2011 by
    Not rated yet
    Pros: They provided info by phone, email and snail mail.
    Cons: Demeaning, rude rep. Said they didn't need my business.

    Summary: I was completing the phone application with the Rep. when at the very end, I was not comfortable with providing my bank account info, especially when I hadn't even been approved for coverage...anyway, the Rep. became very arrogant and demeaning ... read more

  • Their sale team is pushy and arrogant!

    Aug 1, 2011 by
    Not rated yet
    Pros: Prices are very competitive
    Cons: Pushy sale staff
    Arrogant sales staff

    Summary: I am amazed at companies’ sales staff.  I completely understand being confident, but loathe arrogance.  It took me less than 1 minute to decide Heather, the salesman from selectquote, felt strongly about herself.  After spend several ... read more

  • Rude and Aloof Reps

    Mar 19, 2011 by
    Not rated yet
    Pros: I never got that far...
    Cons: The represenative didn't seem to want or need my business.

    Summary: I filled out the online application for SelectQuote and received a call from a represenative, Jeffrey Billy.  I tried to set up three different times when I could answer his question he needed to complete the application process.  ... read more

  • Very slow process and rude reps

    Jan 18, 2011 by
    Rated Show
    Pros: Can start the process online.
    Cons: Slow, slow, slow.  Rude reps.  Zander found cheaper coverage for me.  

    Summary: After going through the process to get life insurance for 4 months I finally decided to call it quits with Select quote and try Zander.  I was tired of all the times I was told to sign just one more form.  I am very healthy (a marathon runner) ... read more

  • Don't waste your time if you want to do it all online

    Dec 29, 2010 by
    Not rated yet
    Pros: They call you and email you right away after you enter everything online.
    Cons: The TV advertisement is a lie. You can't do everything online.

    Summary: Bottom line is you cannot do everything online. You get an email back saying you need to call over the phone to get ... read more

  • THEY SHOP, YOU WAIT...AND WAIT....AND WAIT

    Mar 25, 2010 by
    Not rated yet
    Pros: Mostly on-line process at start was convenient.
    Cons: Poor follow up.
    Slow process.
    Bad overall service.

    Summary: I started the process to insure throught selectquote about TWO AND A HALF MONTHS AGO.  While the agent and his staff were great at first, the process soon ground to a slow and groaning pace.  I still have no policy in hand and it is ... read more

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