State Farm Group - Auto

276 ratings (266 Epinions reviews)
Epinions Product Rating: Very Good
5 stars
88
4 stars
42
3 stars
17
2 stars
26
1 star
93
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  • Good but not-so-good

    Apr 10, 2003 by
    Rated a Helpful Review
    Pros: Good coverage and a good price
    Cons: Don't expect good customer service

    Summary: State Farm is a good insurance company. Recently I found out my coverage had been canceled for nonpayment. As soon as I found out, I called them up to see what happened and to get back on track there. They sent me a letter stating that since I was ... read more

  • State Farm Headache

    Oct 5, 2002 by
    Rated a Helpful Review
    Pros: always available 24/7
    Cons: typical insurance company

    Summary: I have been with state farm for 10 years now. The only reason i stay with them is because my premiums are cheaper than any other insurance company (i get mulitline discounts, good driver discounts, and others). I had hail damage, they paid no ... read more

  • Good enough

    Jul 28, 2002 by
    Rated a Helpful Review
    Pros: Speed of filling claims, trust-worthy
    Cons: Billing

    Summary: After having a terrible experience with American Family insurance I turned to State Farm. State Farm does everything excellent except for their billing. I will pay my insurance bill in full, then within a few weeks I will recieve a threatening ... read more

  • SUCH A SORRY COMPANY!!!

    Jul 16, 2002 by
    Rated a Helpful Review
    Pros: I don't know any pros they have now!
    Cons: Do not defend their customers or even contact them back about accidents.

    Summary: I was involved in an auto accident where it was a green light, red light situation with no witnesses who stopped. I know that my light was green and the police report stated there were no witnesses and no proof of who really ran the light so no one was ... read more

  • State Farm Sucks

    Jun 11, 2002 by
    Rated a Helpful Review
    Pros: -statefarmsucks.com
    Cons: --will not fight for you --state farm is a poor neighbor

    Summary: In short, my spouse, I and family have been w/ state farm auto for years. I personally have been insured by them for over 20 years. In 12/00 a car hit me at an intersection, in Seattle the police would not make a report, my word against the person who ... read more

  • Skewed Reviews

    May 24, 2002 by
    Rated a Very Helpful Review
    Pros: Rock-solid company that has weathered the test of time, myriad services
    Cons: Price, sometimes shoddy Customer Service on the CORPORATE END of things

    Summary: UPDATED *see below Overview (I'll begin with a long-winded preface to my review - if you want the actual review, just skip down to "my experience as a customer") I'd like to preface this review by pointing out that the ... read more

  • 10 year customer left high and dry by greedy state farm adjusters

    May 2, 2002 by
    Rated a Helpful Review
    Pros: Multi-account discounts, good driver discount, student discount
    Cons: Poor customer service, you need to be "in" with an agent to get anything done

    Summary: I'll start this by saying there is almost nothing your agent can do, from what they say, to help you if the adjusters from State Farm don't see things your way. However, I have heard that if you have a powerful agent, who is up in the food ... read more

  • State Farm was There for Me

    Mar 8, 2002 by
    Rated a Very Helpful Review
    Pros: Inexpensive, great coverage
    Cons: none

    Summary: My family has always had State Farm Auto Insurance for as long as I can remember. When I moved to Florida and got married, for some crazy reason, I switched insurance companies. Well, now that I'm divorced, I'm back to State Farm with my ... read more

  • Don't Make Me Work So Hard To Correct YOUR Mistakes!

    Feb 19, 2002 by
    Rated a Very Helpful Review
    Pros: Competitive rates, well-established company
    Cons: Poor record-keeping, snippy, no-service agent

    Summary: Ahh, State Farm Insurance. Makes you think of that commercial jingle, doesn't it? Gives you that warm, secure feeling. "...State Farm is there." Well, it turns out, this large company has become a "fat cow" over the years, content to put forth the ... read more

  • 27 year relationship blown away.

    Jan 14, 2002 by
    Rated a Very Helpful Review
    Pros: 27 years of good service. Very best prices.
    Cons: Poor Claims follow up.

    Summary: (Update 1/18/02) One thing I should have stated in this Epinion when I first wrote it, was that before I contacted my State Farm auto insurance agency to get payment for my wife's medical care, I did contact our health insurance program. I assumed ... read more

  • Like a good neighbor, State Farm is there -- to pay, but not to defend

    Dec 18, 2001 by
    Rated a Very Helpful Review
    Pros: Solid company, quick (sometimes too quick) to pay claims
    Cons: not willing to contest liability

    Summary: In my experience, State Farm is quick to process claims, but not willing to take the insured's (that's me) part if there is disputed liability. I'm taking a risk in writing this review, in that I'm admitting to being involved in an ... read more

  • Don't have a claim

    Oct 2, 2001 by
    Rated a Very Helpful Review
    Pros: A great company until you need them.
    Cons: Seek legal help first if you have a claim.

    Summary: We have been State Farm customers for over 15 years and in that time never needed their help. Two years ago I was rear-ended and as a result have suffered significant and ongoing back pain. I assumed that PIP coverage would not only pay my medical ... read more

  • What a scam!

    Sep 23, 2001 by
    Rated a Helpful Review
    Pros: None from my experience
    Cons: Agents try to trick you

    Summary: A couple of years ago, I was searching for a cheaper auto insurance company, and got a pretty decent quote from State Farm. So went to the nearest agent (in Denver) and filled out all the paperwork. I told him I had one accident and two tickets on my ... read more

  • Lies, lies, and more lies

    Sep 8, 2001 by
    Rated a Very Helpful Review
    Pros: There are none
    Cons: They exist merely to bankrupt you.

    Summary: We were involved in a three-vehicle accident a year ago. I was driving a van, and had two young children inside. We were slammed from behind by an elderly man, who pushed us into the vehicle ahead (we were stopped behind the truck ahead of us because ... read more

  • Friends come good

    Aug 7, 2001 by
    Rated a Helpful Review
    Pros: My agent Scott Fischer of Lv, Wa. is the best.
    Cons: none

    Summary: We have a auto policy, renters policy, and a bank account at the State Farm Bank. Yes, bank, State Farm has a bank online. You get everything you would like any other bank but its all free. You do have to buy your own checks but thats not a problem ... read more

  • I Wish All Of My Neighbors Were This Good

    Jul 27, 2001 by
    Rated a Very Helpful Review
    Pros: Price, Rewards, Service and Reliability
    Cons: Settled too quickly

    Summary: For me, there are five things that make a good auto insurance company. 1) They give a good price. Let's face it, price is important. I have five items on this list, but even if State Farm were the absolute best at the other ... read more

  • Use Them--Try Them

    Jul 26, 2001 by
    Rated a Helpful Review
    Pros: Quick Response; Friendly and Prompt Adjusters and agents
    Cons: None

    Summary: I have been a State Farm customer since 1991 when my wife and I got married. Even for the two years I was an adjuster for Farmers Insurance, I kept State Farm for myself and my family. We have had a few accidents and of course, the rates went up some ... read more

  • State Farm does no harm!

    Jul 23, 2001 by
    Rated a Very Helpful Review
    Pros: Good honest insurance, that gives you back some of it's extra profit margin.
    Cons: none.

    Summary: I have had State Farm Auto Insurance since the first day that I have driven an automobile. I am an insurance freak and tend to buy the most extensive policy that the group offers. I have never been in an auto accident while driving. ( A taxi hit ... read more

  • What happened to State Farm?

    Jul 23, 2001 by
    Rated a Very Helpful Review
    Pros: The State Farm Agent provides great service
    Cons: The State Farm Company Nickle and Dimes You

    Summary: I started with State Farm when I first got my driver's license and have been with them over 15 years. I've noticed over the years that the service is getting worse. Last month I got a call from my agent's office stating that they did not receive ... read more

  • State Farm is a ripoff.

    Jun 1, 2001 by
    Rated a Very Helpful Review
    Pros: Easy to find.
    Cons: Expensive, little customer support.

    Summary: I had State Farm Insurance for many years, through several different vehicles. Eventually I started looking at other Insurance companies because I was unhappy with my high bills and poor customer service. I once had a claim with State Farm ... read more

Showing 41-60 of 266 reviews
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