State Farm Group - Auto

276 ratings (266 Epinions reviews)
Epinions Product Rating: Very Good
5 stars
88
4 stars
42
3 stars
17
2 stars
26
1 star
93
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    Highest Rated Consumer Review by the Community

  • Like a Nosy Neighbor, State Farm is There...

    Apr 16, 2000 by frazzledspice is a Top Reviewer on Epinions in Personal Finance
    Rated a Very Helpful Review
    Pros: Financially sound, full-service insurer--offering life, property, casualty insurance
    Cons: Their screening process is rigid, unrealistic, and unfair.

    Summary: Last week I wrote about AAA Auto Insurance's attempts to put us in a high-risk category because my husband took a half-dose mild glycogenic pill for type II diabetes. This week I'm writing about my son's first attempt, at the age of 20, to get ... read more

  • Nightmare with State Farm Claims

    Jul 16, 2012 by
    Not yet rated.
    Pros: That I'm able to write a review and voice my opinion about their service.
    Cons: That more people aren't aware of what this company is doing.

    Summary: I was not a customer of State Farm when I was involved in a car accident with one of their clients who hit my parked car going 55 mph.  They have fought my claim since DAY 1 telling me that I was responsible for part of the accident.  It didn't ... read more

  • State Farm Insurance above average agents, giving below average results - buyer beware

    Jun 28, 2012 by
    Not yet rated.
    Pros: State farm agent are great.  They are helpful, kind, quick to help and respond.
    Cons: Dishonest and unhelpful approach to Settling claims BUYERS BEWARE

    Summary: I have never writtne a review before so this wiil be my first stab at it.  My State farm agent is great, helpful, kind, quick to help and respond, the problem is with State farm claim adjusters.  My expereince with them has been horrible. I ... read more

  • My first review ever. Dont get state farm!

    Jun 18, 2012 by
    Not yet rated.
    Pros: i have no pros i can possibly says. i like farms they are cool.
    Cons: There complete lack of customer care

    Summary: I am a very easy going person and almost never complain about any company error. This one got under my skin so much i had to write something. I switched my auto insurance to state farm because they offered me the same coverage for a lower rate. My policy ... read more

  • Hit skipped and had to sue State Farm

    Apr 12, 2012 by
    Not yet rated.
    Pros: the premiums seemed low, but I had to hire an attorney so that's gone
    Cons: rude, nasty, horrible company that will do anything to deny a claim

    Summary: I signed up for State Farm because they have low rates and had had them for years without any claim, but God forbid that you have a claim with them.  I was rear ended and hit skipped.  First, I was treated like a total criminal.  The ... read more

  • UN-Like a Good Neighbor! (Rip out your hair!)

    Feb 8, 2012 by
    Rated a Very Helpful Review
    Pros: They offer insurance, which is a necessary evil in this society.
    Cons: Everything as stated above.

    Summary: Hi there,Schlamozzel here with another SLUMLORD BRAND (TM) review of a product / "service" that will likely lead you to choose another. This would be STATE FARM INSURANCE - AUTOMOBILE COVERAGE.As many of you, my readers, may ... read more

  • Don't trust State Farm for towing!

    Jan 27, 2012 by
    Not yet rated.
    Pros: Great customer service until underwritting cuts you, then its bad!  Reliable if your perfect!
    Cons: report every word you say to underwritting&Lexus driving record when using them for towing.

    Summary: If you happen to have the towing benefit with State Farm all ready, don't give them any information as to why you are having your car towed.  I had my car towed by them and told them that I ran over something.  Even though I didn't take out a ... read more

  • AVOID LIKE THE PLAGUE

    Oct 5, 2011 by
    Not yet rated.
    Pros: Low premiums, beware. You get what you pay for.
    Cons: Lying, deceitful claims adjustors; and unprofessional behavior.

    Summary: "State Farm pretends to be your "good neighbor" until you get hit by someone and have to file a claim to have your medical bills paid. Then, they work tirelessly to prove that you don't have a right to the BENEFIT that you pay them for."I was ... read more

  • State Farm Insurance Company Stinks

    Jan 29, 2011 by
    Not yet rated.
    Pros: None
    Cons: Deceptive and unresponsive to their customers

    Summary: We noticed a small leak in the ceiling of one of our bedrooms. I called my State Farm agent, Ruben Torez, to ask what to do.  He had a State Farm adjuster contact me. I told the adjuster that I would not know the extent of the damage until I got up ... read more

  • State Farm Automotive: We've Been Quite Pleased

    Jan 23, 2011 by
    Rated a Very Helpful Review
    Pros: Excellent Service, Pricing, Easy Rental/Repairs
    Cons: Who wants to pay for insurance?

    Summary: Does anyone want to pay money for insurance? Nope. Would you like having to call your insurance company regularly to file claims? Not exactly. However, in the Northern Virginia area, its part of linvg here, due to having perhaps the worst drivers in the ... read more

  • State Farm is the WORST Insurance Company EVER!

    Mar 28, 2010 by
    Rated a Very Helpful Review
    Pros: ABSOLUTELY NONE!!!!!
    Cons: ABSOLUTELY EVERYTHING!!!!!

    Summary: In May, 2007, I was rear-ended by a person insured by Snake Farm. My husband and I have been insured by Snake Farm for 20+ years (home, auto AND earthquake). Although Snake Farm quickly and without complaint paid for the damages to my ... read more

  • Bad Customer service

    Dec 21, 2009 by
    Not yet rated.
    Pros: nothing for pros only cons
    Cons: bad customer service, very rude, give you false information. 

    Summary: Car was totalled. Contacted the insurance of the other party (STATEFARM) and try to get it settled, made me send all receipts that i will be claiming as lost. Supposed they had given me a fax number to send it to them, when i called them after 3 ... read more

  • State farm, there as long as you have already read the fine print

    Aug 4, 2009 by
    Not yet rated.
    Pros: actual agent's office to visit
    offer many types of coverage
    Cons: agent office is useless if they make mistake
    don't have the same options for motorcycles

    Summary:           I have been a state farm auto customer since I got my temp permit before I turned 16.  My parents have been state farm customers for 20 years.  When I chose to buy a house I purchased coverage ... read more

  • State Farm IS A GOOD NEOGHBOR

    Mar 3, 2009 by
    Rated a Very Helpful Review
    Pros: State Farm has always been there for us.
    Cons: Rates are high as with others, but we have received our money's worth.

    Summary: We have all of our personal insurance with State Farm; house, cars, RV, boat, motorcycle.  We also have all of our business insurance with State Farm including our building, contents, and liability.  Our family has had State Farm Insurance ... read more

  • They aren't quite the neighbor they claim to be

    Oct 28, 2008 by
    Not yet rated.
    Pros: State Farm is great if you never have to file a claim. 
    Cons: State Farm penalizes you for filing claims (even if those claims are denied).

    Summary: I've had insurance with State Farm since I was 15 years old.  I have never had a wreck, have no tickets on my record.  I did have hail damage in 2002.  My husband & I got a homeowner's policy on our first home in 2001.  We ... read more

  • State Farm Auto – A good neighbor? – If you like being screwed, choose them!

    Mar 5, 2008 by
    Rated a Very Helpful Review
    Pros: Big company, likely will be around a very long time
    Cons: service, backing of their own customer when it wasn't their fault

    Summary: I had previously written about State Farm back in 2000 for Auto and Home Insurance. I had been with them roughly 8 years at that time, now, it’s over 16 years. My husband has been with them about 28 years now. A very long history with ... read more

  • Put State "Farm" Out to Pasture

    Oct 13, 2007 by
    Rated a Helpful Review
    Pros: Nice TV commercials
    Cons: I'd rather carve out my spleen with a dull butter knife than use them.

    Summary: I'm a long time State Farm customer (18+ yrs). Last year I filed my first claim, a re-roof due to extensive hail damage. The roofing company that came to repair the home loaded all the shingles in one spot on my roof, causing rafters to crack and ... read more

  • Long term customer loyalty doesn't mean much when it comes to paying..

    Aug 14, 2007 by
    Rated a Very Helpful Review
    Pros: Affordable rates, convenient agent locatsions/availability
    Cons: Don't expect to be taken care of when it comes down to a claim.

    Summary: I have had State Farm of Michigan since 2002. I have also referred other people because of their great rates, good attitude and excellent customer service. And then things happened.. I keep full coverage insurance on 3 vehicles at all times; I ... read more

  • Nice Agents Working for a Not So Great Company

    Aug 6, 2007 by
    Rated a Very Helpful Review
    Pros: Friendly Reps and fast payment
    Cons: Poor Corporation and fast payments

    Summary: One of the things I hear in much of these reports is how great their agent is and how one's family has been with State Farm for this and that many years. But make not mistake about it. They are still working for a corporation whose big picture is ... read more

  • Terrible Service from the Rossi Agency- Portage, MI

    Jul 18, 2007 by
    Rated a Helpful Review
    Pros: Low cost
    Cons: Terrible communication and giving me heads-up on insurance issues.

    Summary: Letter I submitted to State Farm authorities: Although my family and I have moved within the state of Michigan over five times since 1987, we have remained loyal to the Tom Rossi Agency, State Farm Insurance in Portage, MI. For twenty years I have ... read more

  • State Farm Recycled parts

    May 26, 2007 by
    Rated a Helpful Review
    Pros: You Choose the Pros
    Cons: You choose the cons

    Summary: Please look into the web before you deal with State Farm. I was rear ended by a state farm client. After a full course of run around they decided to pay for my repairs. They only were trying to repair what could be seen on a picture. Not any possible ... read more

Showing 1-20 of 266 reviews
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