Travel Guard

42 ratings (42 Epinions reviews)
Epinions Product Rating: Disappointing
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    Highest Rated Consumer Review by the Community

  • Read This Before Purchasing Travel Guard Travel Ins.

    Aug 10, 2013 by
    Rated a Very Helpful Review
    Pros: Priceing equivalent with other like policys.

    Nothing else.
    Cons: Deceitful practices.
    Policy full of loopholes and unreasonable exclusions

    Summary: This review is based on my purchase experience and coverages within the policy. No claims were made. The plan was cancelled.I purchased this plan (Gold) through my travel agent. She compared coverages and priceing of Travel Guard and the ... read more

  • Easy claim resolution

    Nov 12, 2013 by
    Not yet rated.
    Pros: Cost effective. Easy & fair claim resolution.
    Cons: Absolutely none

    Summary: My wife entered the hospital with pneumonia on our second day inLima,Peru, and had to cancel remainder of our trip that included Machu Pichu.  Travel Guard (Chartis) was absolutely fantastic in refunding the entire itinerary for all the ... read more

  • Travel Guard Here -we hear your frustration expressed in some of these posts.

    Oct 30, 2013 by
    Not yet rated.
    Pros: Take a look at what other people are saying about us here: http://www.travelguard.com/testimonials/?intcmp=clc-001-Nav-6-AUTestimonials
    Cons: Call at 1.800.826.1300 so we can help – we are open 24/7.

    Summary: Hello, Travel Guard here. We hear the frustration expressed in some of these posts and are glad to read good things in these posts as well (thank you for that). We just wanted to let you know that we review each claim on an individual basis. Each claim ... read more

  • travel guard a must especially traveling out of country

    Aug 13, 2012 by
    Rated a Helpful Review
    Pros: travel guard is especially helpful in the medical portion of the insurance and trip interruption
    Cons: they may deny, but you can always appeal

    Summary: I dont buy my travel guard from a third party, as soon as I get my tickets I call travel guard on my own.  And I ask a lot of questions I also make up all kinds of scenario, I do this to make sure everything is covered all calls are recorded so take ... read more

  • DON'T DO IT!

    Mar 2, 2012 by
    Not yet rated.
    Pros: I have nothing good to say about Travelguard.
    Cons: Travelguard is a false safety net for travel insurance.  Don't waste your money.

    Summary: Whatever you do, do not buy Travelguard Insurance.  My husband and I were in Europe the fall of 2011 and my X husband of 24 years died back in the United States.  We were on a riverboat cruise just about to enter the Danube River.  We ... read more

  • Travel Guard is a SCAM operation - BEWARE

    Jan 29, 2012 by
    Not yet rated.
    Pros: Nice web site.
    Cons: Fraud, fraud, fraud and chicanery.

    Summary: I had a medical emergency while overseas. I had been issued an iNext card by my employer, and iNext is a front for Travel Guard. Despite having filled in an application form for the iNext card, when I telephoned the iNext number I found myself in the ... read more

  • Someone needs to sue them

    Apr 17, 2011 by
    Rated a Helpful Review
    Pros: Covers you if you happen to be hit by a meteor while traveling.
    Cons: Doesn't cover much else.

    Summary: I would, but I have one too many suits going on right now.Here's the deal: I paid for their policy while booking a cruise--thinking if someone in my family got sick when the cruise happened, we'd be covered if we needed to cancel. What I didn't ... read more

  • TravelGuard does their best to avoid claims

    Jul 26, 2010 by
    Rated a Helpful Review
    Pros: They sound good on paper
    Cons: They will do whatever they can to not pay claims.

    Summary: First off, note that the one 5* review here admits they they sell travelguard insurance. Insurance company employees frequently are told to make up glowing reviews, but it is notable that this 5* reviewer actually said they were working for travelguard. ... read more

  • Rental car insurance - claim denied

    Sep 11, 2009 by
    Rated a Helpful Review
    Pros: Talk all friendly - but don't deliver
    Cons: SCAM - they take the money and run

    Summary: I thought I had purchased the rental car agency's insurance, but they got me - it only looked like I was buying it from Thrifty on the website.  Another driver scraped my bumper in a parking lot, paint damage 4" long, and left the scene, and I was ... read more

  • Express Customer Reviews

  • Never Buy TravelGuard

    Nov 27, 2013 by
    Not rated yet
    Pros: At least they reponded to my claim.
    Cons: Just as previous reviewer noticed:
    Deceitful practices.
    Policy full of loopholes and unreasonable exclusions.

    Summary: I bought TravelGuard insurance policy to supposedly be covered for cancelled flights.I was flying from Chicago to Dubrovnik, Croatia via Warsaw, Poland.I came to Warsaw to learn, that my flight to Dubrovnk was cancelled.The carrier was a ... read more

  • Easy to deal with

    Oct 14, 2013 by
    Not rated yet
    Pros: It's a great value: kids are free but get the same coverage.
    Cons: No complaints.

    Summary: I've used travel guard for years and only once have I needed to file a claim.  For my last trip, one item was broken in transit and another item was lost.  I called travel guard when I got home.  I filled out the paperwork and they paid me ... read more

  • Unbelieveable!!!!!!!!!!!!!!!!!!!!!!!!

    Sep 10, 2013 by
    Not rated yet
    Pros: Possible Class Action Lawsuit!!! Never use this company, better ones out there.
    Cons:  The reason is, they are requesting "PROOF" of the "WEATHER" for that day. Terrible!

    Summary: Still waiting on my money.The reason is, they are requesting "PROOF" of the "WEATHER" for that day. We were in Hilton Head the cruise was booked in Savannah.....for some reason I thought that was WHY? I purchased insurance to begin ... read more

  • Don't buy Travel Guard!!!

    Jul 24, 2013 by
    Not rated yet
    Pros: NONE
    Cons: Don't expect to get paid if you file a claim.

    Summary: My husband works out of town and we were planning for me to go to Chicago to meet him and go to a CUBs game. I bought the insurance - just in case. I came down with a stomach bug and was unable to fly (or travel) I contacted Travel Guard and they denied ... read more

  • Avoid Travel Guard; this company is Travel FRAUD

    Mar 27, 2013 by
    Not rated yet
    Pros: Variety of insurance options to lure customers
    Cons: They won’t  honor agreement & will deny claims

    Summary: Don’t waste your time & money. Travel Guard will deny the claim anyway. Their tactic is to delay as much as possible and then deny claim. This company name should be Travel FRAUD.  Buy insurance  from other insurance ... read more

  • DO NOT USE

    Mar 18, 2013 by
    Not rated yet
    Pros: nuthin'
    Cons: why buy their travel insurance if i have to ring unrelated insurance companies....?????

    Summary: I had a damaged piece of luggage from my holiday...Travel Guard said that replacement or repair was covered in the policy...anywayZ, when i rang, I was told to ring my home insurance provider and see if it was covered by them first, and if not, then ... read more

  • Travel-ocity & Travel-guard equals Trave-sty!

    Feb 13, 2013 by
    Not rated yet
    Pros: I have extra paper to put in my compost.
    Cons: Waste of time and money.

    Summary: Very long story short:  trip planned, date had to be changed for travel, then finally, the trip cancelled due to serious illness and the doctors' insistence on no flights which could cause further serious problems.I ... read more

  • Class Action Lawsuit

    Sep 28, 2012 by
    Not rated yet
    Pros: Attention Lawyers, please file class action lawsuit.
    Cons: Consider yourself warned.

    Summary: I am surprised there is not currently a class action lawsuit against Travel Guard, due to the abundance of review websites stating that Travel Guard has not honored claims.  Their strategy is to make it next to impossible to be rewarded funds from a ... read more

  • Run from Travel Guard Trip Insurance..

    Aug 16, 2012 by
    Not rated yet
    Pros: I have found nothing good about Travel Guard.
    Cons: Travel Guard has horrible customer service. 

    Summary: I had to change my travel date to six weeks earlier.   Travel Guard hosed me by upping the cost by more than 1/3.   I changed from a late August 2013 date to mid-July.   The desination was the same and the covered amount was the same. ... read more

  • Travel Guard - Run Away QUICKLY

    Jul 18, 2012 by
    Not rated yet
    Pros: None
    Cons: There insurance is worthless!!!

    Summary: I just received a denial on my claim for cancellation of a 15 day Mediterranean Cruise.  I was hospitalized for 3 weeks, but the denied the claim as an exclusion.  Now, I am out over ... read more

  • Shame that Travelocity uses this company

    Jun 22, 2012 by
    Rated Show
    Pros: a scam
    Cons: claim process requirements are so prohibitive that you cant even get started...

    Summary: Dad had to cancel tickets as he had heart attack 2 weeks before travel. Yet, he could never file claim since the required paperwork was all fictitious imagination created to avoid the claims being filed. I am sure i can drag them to court but i do not ... read more

Showing 1-20 of 42 reviews
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