Review by flightone
August, 29 2013
Pros: Good Auto insurance, Homeowners, not so sure.
Cons: Slow claims process on homeowners claim.
Review by podjohndoe
August, 22 2013
Pros: Historical reputation for cutomer service for priveledged members
Cons: "big business" attitude eroded value to being a member, typical profit minded, irrelevant entity
Review by brasso2
July, 29 2013
Review by harleydwg555
March, 23 2012
Pros: If you have ever seen a war movie you qualify
Cons: Great until you have a claim, they will take your money and smile!
Review by crankycsguy
September, 18 2011
Pros: Used to be GREAT
Cons: Expensive no-service
Review by armydude77
August, 27 2011
Pros: Low cost of products and their campus has alot of amenities (don't care)
Cons: The truth would just make you cringe. Slow claim process and working conditions are terrible.
Review by mostmost
August, 25 2011
Pros: Good prices and coverage
Cons: Worst customer service I've ever seen!
Review by mapczar
August, 16 2011
Pros: In 30 years, I have had good service with few issues or claims.
Cons: They cover for mistake made by their partner corporations over customer interests.
Review by jdlugosz
July, 14 2011
Pros: can't think of any
Cons: they don't pay claims
Review by rhutchi1
July, 13 2011
Cons: Did not pay legitimate claim. Claim process very lengthy
Review by basedonusage
April, 04 2011
Cons: Greed, narrow minded mentality
Review by beme
February, 19 2011
Pros: Did insure only military and were better then. Don't have any pros now.
Cons: They have high rates and low service these days. No loyalty to old customers.
Review by application
December, 28 2010
Pros: Phone service is good except with constant crossup-selling.
Cons: No regular email. Must open browser & log in w/PIN to access messages.
Review by dadsavet
November, 15 2010
Pros: Old imagined belief that USAA will have your back upon a claim.
Cons: They try EVERYTHING that they can to get out of paying a claim.
Review by corporalf
September, 07 2010
Pros: Good at Auto insurance only
Cons: Poor adjusters
Poor contact with company
They are still in the homeowner insurance business.
Review by sdsubob81
July, 28 2010
Pros: web site is nice.
Cons: when you need them they are not there.
Review by dmakrone
July, 26 2010
Pros: They're BIG?Online Web site is fairly good.
Cons: Everything else.
Review by yarb
June, 22 2010
Pros: Always 'there' when you need them.
Cons: Takes time to thoroughly review and bargain on policy costs.
Review by corina1233
June, 16 2010
Pros: Im not with them no more.
Cons: You will see your policy go up,up,up.
Review by squid1125
June, 07 2010
Pros: Answer phone fast
Cons: Maybe their banking products are ok still, but not their homeowners's insurance
Review by livinginsa
May, 31 2010
Pros: can't think of any
Cons: Company doesn't back up their product, insurance.