Review by plywood56
May, 21 2013
Pros: Easy to set up with monthly payment plan. Low starting rates.
Cons: Rates increase yearly at an increasing pace.
Review by former_client
December, 06 2012
Pros: Te new policy arrived quickly.
Cons: The new policy contained intentionl errors that could be used to manipulate the customer.
Review by dd92130
September, 16 2012
Pros: They are cheap
Cons: They don't reimburse much! It is a big joke!
Review by krijon
September, 06 2012
Pros: Do pay claims if there are no issues.
Cons: Vet fees higher than covered amounts; coverage complicated; customer run-around
Review by kitiekatt
August, 16 2012
Cons: Poor customer service
Tactics to deny insurance and claims
Review by sn00kie
January, 27 2012
Pros: Nothing, I didn't have one good experience with them, that's why I'm cancelling.
Cons: They will do everything possible to find a reason not to pay for your pet.
Review by huipo
November, 16 2011
Pros: ARE YOU KIDDING ME ?
Cons: IF YOU WANT INSURANCE FOR MAJOR CLAIMS-RUN AWAY FROM THESE MONSTERS
Review by hartlandmark
November, 05 2011
Cons: Check out the fine print - would not recommend this company at all, steer clear
Review by bunnydog
September, 09 2011
Pros: easy to understand claim form
cover physical therapy costs
Cons: monthly expense of $43 per dog
having to submit claim form to recieve repayment
Review by aerospin
January, 05 2011
Cons: Inflexible, unreasonable, not covering necessary procedures you would expect. Undeserving of your business.
Review by engineer_girl
May, 07 2010
Pros: Online portal is helpful in reviewing policy documentation and checking claims statuses.
Cons: Loopholes exclude many conditions. Customer service agents are friendly but not very helpful.
Review by wood247
April, 08 2010
Pros: Hey, they charge my credit card every month
Cons: Slow payment. Lots of hoops to jump through. Representatives who consistently give you incorrect information.
Review by nuch516
March, 27 2010
Pros: Good customer service!
Cons: The plans exclude any major procedure you could encounter!
Review by bluemouse
March, 01 2010
Pros: Actually nothing - I cannot think of one good thing to say about this company
Cons: Terrible reimbursement rate schedule, admninstrative nightmare and, staff that could not be less helpful.
Review by mljen71
February, 18 2010
Pros: Claim submitted 2/9/10 and updated on 2/17/10 with reimbursement amount.
Cons: None yet... let's see how long it takes to get my check.
Review by leppy311
January, 19 2010
Cons: The fact that they even exist
Review by khalestorm
December, 17 2009
Cons: everything so far. It was my first and last claim with VPI.
Review by shudnall
December, 02 2009
Cons: Cost, Customer Service, Do not care about pets
Review by stanthecat
September, 08 2009
Pros: Under $30 per month, all pets are accepted
Cons: Not a traditional insurance plan, rather a plan that offers discounts.
Review by twintartans
June, 23 2009
Pros: they have cute letterhead
Cons: Takes multiple follow up correspondence and phone calls to wind up with anything.
Review by jbtscham
March, 04 2009
Pros: Cannot think of any.
Cons: Will not reimburse for veterinary services that are supposedly covered.