H&R Block

225 consumer reviews
Average Product Rating: OK
5 stars
46
4 stars
22
3 stars
23
2 stars
30
1 star
104
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    Highest Rated Consumer Review by the Community

  • H&R Block: Is it Worth it to pay a Professional?

    Aug 3, 2004 by Bryan_Carey is a Top Reviewer on Epinions in Personal Finance
    Rated a Very Helpful Review
    Pros: Tax knowledge; They can find additional write- offs you never knew existed
    Cons: The fees; Not practical for those with simple returns and small refunds

    Summary: When tax season hits in the early part of the year, many people procrastinate until the last minute to complete their tax returns. Some pull out the forms, start the coffee maker, and stay up all night on the final day before the deadline hits. Other ... read more

  • Do not opt for best of both

    Jul 3, 2013 by
    Not yet rated.
    Pros: Concept is nice because you are in the know too.
    Cons: Internal organisational problems, just plain incompetence and lack of information make BOB program a non-starter.

    Summary: I worked abroad starting last November and so the tax return I expected could be tricky, but I wanted to be in the know, so I picked up their Best of Both program. I also paid for "Peace of Mind". No H&R Block consultant in the local city was ... read more

  • Failed to file GST Returns & then Did Not assist with Audit at all

    Feb 21, 2013 by
    Rated a Helpful Review
    Pros: I could always get an appointment to see them within a week or so.
    Cons: If the CRA contacts you don't expect H&R Block to return your phone calls.

    Summary: I used the H&R Block office in Edmonton on 101 Ave and 124 St for years. I always made it simple for them to just punch in the numbers and then they would charge me a huge $600 fee because I was a small business owner, even though I was always done ... read more

  • Do not use H & R Block!

    Feb 15, 2011 by
    Rated a Very Helpful Review
    Pros: They didnt have any pros none that work there or none to my favor!
    Cons: Cost too much!

    Summary: When you think you are dealing with a professional think again, I guess the first clue was the H & R person asking me what some of the deductions were that were on some of the w2 forms we had.....ahhhhh you are the tax expert if I knew what some of ... read more

  • First time H and R customer...total rip off

    Apr 14, 2010 by
    Rated a Helpful Review
    Pros: your taxes are done...
    Cons: rude, incompetent, and rip you off to a bafflingly audacious degree

    Summary: Single, non home owner, no itemizing.  Very easy straight forward case.  Took the guy less than 30 minutes.  Cost?  $230.30 minutes of "work", $230...All of my friends and collegues paid 70-80 elsewhere tops.  My ... read more

  • You Can Hire a CPA for what they charge you!!!

    Mar 15, 2010 by
    Rated a Helpful Review
    Pros: None
    Cons: Hidden Fees, Excessive Charges, Not prepared by CPA's.

    Summary: I called H&R Block for a quote and was told $159-$199.  This was after they knew I had W-2's, 1099's, stocks, buisness expenses, dependents, etc.   When my taxes were complete I had a whopping bill of $633.  I went there for two ... read more

  • Do Not Use H&R Block

    Feb 10, 2010 by
    Rated a Helpful Review
    Pros: I was very happy with H&R Block while I was using them.
    Cons: See above.

    Summary: I have filed my taxes with H&R Block for the past 3 years. This year I have chosen not to do so. In order to complete my tax returns, I need my prior year return. However, H&R Block has all but refused to provide them to me in the following ... read more

  • Go to an accountant!

    Apr 10, 2009 by
    Rated a Helpful Review
    Pros: 1. State refund was fast. 2. Conveniently located.
    Cons: 1. Expensive
    2. Rude employees!!!!
    3. Incompetent "tax professional."

    Summary: I am a 24 year old teacher and went to H & R Block to have my taxes done. They were extremely simple (one w-2 and one student loan interest statement), but I am on a payment plan for making a mistake on my taxes in college and I decided it was better ... read more

  • What a rip off!

    Apr 10, 2009 by
    Rated a Helpful Review
    Pros: I didnt have to do my taxes
    Cons: Expensive, incompetent, rushed, don't listen to customer, sneaky!

    Summary: What a rip off! My husband and I filed our Taxes at the end of January and had to pay 178 for them to file our taxes, we then got 2 1099's in the mail after the fact and needed to do an adendum to our taxes, H&R block then charged us $130 for the ... read more

  • TOTAL RIP OFF

    Feb 24, 2009 by
    Rated a Helpful Review
    Pros: None what so ever
    Cons: Idiots, no experience,rude and stupid.

    Summary: Charged $290 to do my taxes. Disquaified for the RAL, But quailified last year when my credit score was 50 points less then it was this year. Got the Emerald rip off card. They took out $502 for my december loan when i only owed $426.00 then they took my ... read more

  • Do it yourself!

    Jan 30, 2009 by
    Rated a Very Helpful Review
    Pros: If you need money fast and don't care about fees.
    Cons: Very, very, expensive.
    Unqualified, uninformed staff in some locations.

    Summary: I have used H&R Block for years. For the last 2 years I decided not to pay their fees and used turbo tax. This year I decided to return to H&R Block for e-filing, thinking I would get my return sooner. The fees were horrible. I always do the ... read more

  • I will never use H&R Block Australia again!

    Aug 19, 2008 by
    Rated a Helpful Review
    Pros: Local Tax Agent, nothing more.
    Cons: Incompetence, extremely slow, delays in Lodgement & delays in paying!

    Summary: I have used H&R Block (in Australia) to process my Tax Returns for many years. Eventually, my entire family, my extended family and also my Construction workmates followed me to our local H&R Block franchise, based solely upon my recommendations. ... read more

  • Do not even try H&R Block

    May 3, 2008 by
    Rated a Helpful Review
    Pros: NONE
    Cons: Rip off, trouble with IRS, insufficient training

    Summary: We will never recommend H&R Block services to anybody. My boyfriend and I have used H&R block for our 2007 tax year. They have charged me as an individual $622 for their services and my boyfriend $400. Last year I paid $350 for my tax ... read more

  • I will never use H & R block again

    Apr 2, 2008 by
    Rated a Helpful Review
    Pros: I had a correct federal return so I guess they got it half right.
    Cons: Hmm, the fact there is no return?

    Summary: I was told after an hour and $323 fee that I would be getting back a nice federal and state return. I got the federal and the state asked for more information. Upon taking my return I was supposed to receive for $3863.00 the H & R block guy said I am ... read more

  • H&R Block 2008, A Gamble for a Competent Professional or a Block Head

    Apr 1, 2008 by
    Rated a Very Helpful Review
    Pros: A good tax-return-specialist that can guide and help find deductions without putting red-flags.
    Cons: Some are better than others.

    Summary: H&R Block is a tax return service. It also delves in mortgages, investments and more. I have never used them for anything more than tax returns and up until this year have used them for years. I am in a partnership so I have an accountant take care of ... read more

  • Turbo tax vs HR block

    Feb 27, 2008 by
    Rated a Helpful Review
    Pros: they also do your local taxes (big whoop)
    Cons: Expensive, got me less of a refund!

    Summary: I have been using turbo tax for 8 years. I have never been audited "knock on wood" and have only had one mistake (which was easily fixed). This year, I did my taxes on Turbo tax and got a little less than I was expecting (6,470). So, I went into HR ... read more

  • Their error = my financial burden

    Jul 2, 2007 by
    Rated a Very Helpful Review
    Pros: Instant refund
    Cons: What's the use of a refund if you will have to pay it back later?

    Summary: I generally file my own taxes, but my 2005 return was looking a little complicated due to some additional deductions and claims so I decided to take it to the "professionals" at H&R Block. As a student, the cost was minimal - about $35 I think - and I ... read more

  • Never Again!!!

    Mar 24, 2007 by
    Rated a Very Helpful Review
    Pros: None
    Cons: Expensive; inept employees; conflicts of interest; lying; did I mention expensive?

    Summary: I was under the impression that H&R Block would interview me to determine the maximum refund allowable. That didn't happen. I am thoroughly and completely dissatisfied with the level of competency of their "tax professional". In fact, I had to point out ... read more

  • Easy Tax Time And Still Worth The Fees For Us! ~H&R Block~

    Feb 27, 2007 by
    Rated a Very Helpful Review
    Pros: Close by, friendly service, our refunds got better!
    Cons: High fees.

    Summary: NO PANIC, NO HASSLE! I've filed jointly with my husband for years. We have a complicated business and lot of money is given in cash so it used to be huge hassle to get all the tax forms filled properly. When we lived in New Jersey we had an ... read more

  • FEES GONE WILD!

    Feb 14, 2007 by
    Rated a Very Helpful Review
    Pros: Hmmmm...nice folders.
    Cons: Outrageous fees, inept employees.

    Summary: I have been tortured this year when processing my tax return. I have been going to H & R Block for the last five years and understandably I wanted to save on their charges by filing my return myself on-line. However, after going to three ... read more

  • H&R Block is NOT worth it

    Feb 9, 2007 by
    Rated a Very Helpful Review
    Pros: They are located everywhere, they can e-file for you.
    Cons: The fee was extremely high, the employees weren't too knowledgeable about tax laws.

    Summary: I had always done our family's taxes in the past using TurboTax online. This past year we moved to a new state and changed jobs. I thought it might be helpful to have someone professional do the taxes and I got a $25 off coupon in the mail. I made an ... read more

Showing 1-20 of 225 reviews
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