Review by justoo
February, 05 2011
Pros: To make your money half in 2 years, just open a saving account with DCU.
Cons: The below average website.
Review by going-rogue
December, 28 2010
- Doesnt cancel the card
Cons: - None at all
Review by facefacts
May, 16 2010
Pros: none compared with another credit union
Cons: Bad customer service
Abrupt changes to credit
Review by arvsmail
March, 13 2010
Pros: None any more...with poor customer service...
Cons: expect fee for everything...and no service, even for DCU's mistakes, you pay!!!
Review by newuser2010
February, 10 2010
Pros: Good checking accoung benifits and pc-deposit.
Cons: Revoking Credit Card Account without any prior notice or valid reason.
Review by joshsisson
November, 03 2009
Pros: Low rates
Send checks free
ATM fee reimbursement
Get $10 Billpay
Cons: Few branches
Few DCU ATMS
No 24 hour phone service
Review by tigran01
October, 01 2009
Cons: this organization is wrong
Review by planes12
September, 18 2009
Pros: None anymore!
Cons: Little credit union acting like a big bank. All the fees none of the convenience.
Review by carolinaindian
August, 31 2009
Pros: The webpage is user friendly and online system is very good!
Cons: Bunch of liars! Disorganized and Uncourteous
Review by s407da
June, 29 2009
Pros: Your direct deposit usually will post a day or two before most other financial institutions.
Cons: Very difficult to work with regarding fees, whether or not you were at fault.
Review by emilyjk
June, 25 2009
Cons: Customer service is horrible, and the availability of your paycheck.
Review by skulldog
February, 12 2009
Pros: Unfortunetly they no longer have any pros
Cons: Their number one policy now is the customer is always wrong
Review by dhowsre
January, 22 2009
Pros: Good loan rates when I used them.
Convenient closing on home equity loans.
Cons: Wreck your credit over trivial discrepancies.
No effort to admit or correct their mistakes.
Review by chrstn98
October, 21 2008
Pros: Great customer service and no fee checking accts and great rates
Cons: HORRIBLE, terrible degrading policy that needs to stop.
Review by ard1
May, 15 2008
Pros: They were the best banking/service provider in the past (at least for my knowledge)...
Cons: Poor responses & customer service for it's own members. Does not encourage new members.
Review by miepinions
December, 27 2007
Pros: easy to enroll, decent rates, large network ( at least in MA, NY, NJ)
Cons: Don't seem to care for customer specially when you need them
Review by alice2011
August, 15 2007
Pros: Didn't see any pros so far regarding mortgage loan processing.
Cons: No manpower planning or time management, poor customer service, no respect for time
Review by psorrentino
April, 23 2005
Pros: Almost non-existent fees, very friendly people and great online banking
Cons: Limited business services and branches
Review by jackfu
September, 08 2004
Pros: Good service, excellent rates, easy to use online, helpful on phone.
Cons: No branches in other areas.
Review by abhayk
March, 25 2003
Pros: Excellent Service, Easy web access, no fee at participating ATMs,PC Deposit
Cons: Not located in all states. but the service more than compensates for the loss.
Review by neeku
November, 14 2002
Pros: Little or No Fee, Free Bill pay, Excellent site,ATM Fee Reimbursement
Cons: Not many branches, Only numeric pin/password in internet banking