Review by wandilly
March, 15 2013
Pros: Golden1 CUSTOMER SERVICE DISAPPOINTMENT!
Cons: Golden1 CUSTOMER SERVICE DISAPPOINTMENT!
Review by ireviewtruth
May, 04 2012
Pros: It is a bank... That's all I have to say for a pro
Cons: Please see field above for entire details
Review by davej323
February, 15 2012
Pros: Great loan rates
Cons: No online payment option for "loan only" customers.
Review by centralvalgal
January, 25 2011
Pros: Can't think of any
Cons: Bad customer service & too many excuses
Review by kenoku
October, 04 2010
Pros: Some of the employees do have banking experience and are customer savy (kinda).
Cons: Employees lacking of experiences in many things. Golden 1 needs updates badly.
Review by telepuper
June, 30 2010
Pros: Branches open later than most banks are almost no hold time on the phone.
Cons: acoount doesn't show purchases made right away (have to wait up to 4 days)
Review by jklsakldsads
May, 14 2010
Pros: The actual branches are good
Cons: The telephone service is horrible!!!!!!!!!!!!
Review by gaelkm
February, 02 2010
Pros: I like Golden 1 Credit Union
Cons: Not many branches in my area.
Review by jhern
September, 10 2009
Pros: Friendly people at the branch.
Cons: Card cancellations, deposits not honored, lots of fees, fine print.
Review by eman1205
July, 17 2009
Pros: Free checking.
Direct Deposit available day early
Cons: Poor lousy customer service
ATM deposits takes two business days to post
Review by m52180
August, 30 2007
Pros: Many free services
Cons: customer service not available 24/7
Review by chrisaustx
January, 18 2007
Pros: Good service overall, good online system
Cons: Their computer matrix system determines if a member should have check holds.
Review by rduron
August, 25 2006
Cons: Cold to consumers needs.they charge you for almost anything.
Review by cal_sleepy
November, 22 2005
Pros: Friendly people on the phone or in the bank
Cons: lots of fee's and they stack them up
Review by hansklopek
July, 07 2005
Pros: Good credit union rates.
Cons: Customer doesn't seem to be number 1.
Review by doombug
March, 31 2003
Pros: Free on-line bill pay; no excessive fees; quick loan approvals
Review by jjolley
January, 28 2003
Pros: Great interest rates on loans
Cons: Horrible phone service
Review by ms_pandora
December, 22 2000
Pros: The online system is down more than it is up
Cons: Locations and staff
Review by Alan_ex-CKM
December, 10 2000
Pros: big credit limit
Cons: can't use credit limit; card dies when their computer is down
Review by fishee
December, 07 2000
Pros: great rates
Cons: telephone and e-mail service
Review by aortiz
November, 21 2000
Pros: Easy access to automated tellers, branch offices and on the web. Debit card makes need for check writing or cash withdrawals minimal.
Cons: Cannot think of any!