Review by teress_21
November, 29 2012
Pros: Very friendly, courteous and quick to help. Great on line banking available. Low interest rates.
Cons: Not enough branches compared to the other bank I was dealing with.
Review by disney7
October, 29 2012
Pros: Good in the start
Cons: Won't be there if you have to file a BK, Blackballs you FOREVER!!!
Review by vickyshuman
August, 05 2012
Pros: Low rates
Cons: Awful computer system
Cusmtomer service the worst ever
Staff is incompetent and bunch of morons
Review by mbroadnax85
August, 01 2012
Cons: Rude employees, behind-the-times in regards to check deposit verification.
Review by buffewo
July, 19 2012
Pros: Sometimes, NFCU has slightly lower rates, but not worth the hassles of their paperwork
Cons: Doesn not value members, excessive loan paperwork, below-average customer service, and poor loan processing.
Review by rummydiver
May, 21 2012
Pros: didnt steal my money
Cons: too busy counting cash to worry about customer satisfaction.
Review by georgia_girl
May, 19 2012
Pros: Online application and loan documents, professional and responsive loan officer, weekend hours, great rates
Review by madge1
November, 10 2011
Pros: Ease of doing business. Professional and caring staff. Great rates.
Cons: I cannot think of one negative comment to make about NFCU.
Review by rfayas
September, 16 2011
Pros: great rates if you arent disabled.
Cons: discriminated against.
Review by anonyman
August, 03 2011
Cons: No communication, not concerned with member service...can't be bothered.
Review by cleftrock
July, 21 2011
Pros: Closer than my other credit union which is three states away?
Cons: totally bogus handling of cash deposits.
Review by khergert
July, 24 2010
Pros: Always answer the phone if you call during business hours.
Cons: Are always sorry for bad service, but can do nothing about it.
Review by trador
July, 03 2010
Pros: May get slightly higher rates on savings products than at some commercial banks.
Cons: Poor customer service.
Lack of product knowledge.
Low concern for customer needs.
Poor employee training.
Review by holly1990
February, 15 2010
Pros: Locations around the world. Good use of the internet.
Cons: Horrible customer service and very high fees.
Review by lyondens
January, 30 2010
Pros: Now open to almost anyone that can fog a mirror.
Cons: Rates not competitive, increased membership means less service, Tough loan approval.
Review by homesteadfla
December, 05 2009
Pros: Bad in every way - - not good!
Cons: Awful beyond description
Review by xxd9939
November, 23 2009
Pros: It's free, but the lines are long.
Cons: You get cursed at, and they STEAL from you.
Review by artwms
August, 27 2009
Pros: The Best...........
Review by onewhoswims
July, 21 2009
Pros: So furious with their policies I cant say anything nice right now
Cons: Doesn't easily allow spouses to handle banking when hubbies are deployed.
Review by kozaru
June, 10 2009
Pros: Branch near almost any military base (you could say the same thing about pawn shops).
Cons: Deceptive practices with overdraft fees (retroactively applied).
Review by jamison904
April, 16 2009
Pros: .Hours .location
Cons: .incorrect balance .rude .not willing to correct issues when they are in the wrong