Review by iowan-pastor
January, 02 2014
Pros: 4.2% on gas, 2.5% for groceries, and only 0.8% for everything else (for the moment)
Cons: See above. Basically, PenFed isn't a company worthy of high trust.
Review by ncchulo
August, 08 2012
Pros: They charge me $20 bucks per external wire..NAVYFED charges $0
Cons: Loan process is very slow and don't expect to talk to anyone on the phone.
Review by penfedawful
July, 06 2012
Pros: 5% cash back on gas credit card, auto loan, consolidated loan
Cons: Any mortgage product especially VA IRRRL customer service; they just plainly lie in customer service
Review by ah23456
June, 28 2012
Pros: Low interest rates
Seem to have good credit card deals (but who doesn't these days?)
Cons: All the fees they charge you to get low interest rates
Rude, unprofessional staff
Review by sushijin
June, 08 2012
Pros: There are no positives when it comes to this company.
Review by dc20002
May, 10 2012
Review by kira444
February, 08 2012
Pros: 5% Cash back on gas
Great rates on auto loans
Great credit cards rates
Cons: Dishonest phone reps
Over-zealous fraud prevention
Ineffective customer service
Review by scoutshonro
September, 09 2011
Pros: Used to have great customer service
horrible customer service
Feels like a scam
Review by daz74
August, 14 2011
Pros: Low interest rates..
Cons: Horrible customer service
Review by bob315d
June, 14 2011
Pros: Sometimes have great promo rates - though those are hard to get).
Cons: Service is abysmal. Website is from the 90's.
Review by srajasekharrao
April, 11 2011
Pros: Sales people give inconsistent and incorrect information.
Cons: The officers are non-cooperative, rude, dont abide by PenFED policies posted on their website.
Review by christawolff
March, 22 2011
Pros: abosultely NONE!!!
Cons: Too many to list here.
Review by nottafan
February, 28 2011
Pros: The rates aren't bad.
Cons: Poor customer service, too many junk fees and no local branch office.
Review by aguilanc
February, 02 2011
Pros: NOTHING at all... this credit union is the worst one in the whole world
Cons: bad custome service
no way to contact direct deposit
Review by sam_feldman
October, 04 2010
Pros: big dickheads
Cons: false ads incompetent people
Review by cdooleyatl
September, 22 2010
Cons: Do NOT use this company! They do not care about customers at all!!!
Review by floridacoconut
July, 20 2010
Pros: It offers great interest rates on CD's, IRA's, etc. while offering lowest rates on loans.
Cons: I hope they get back to the shorter statement!
Review by pschechter
March, 11 2010
Pros: good hours customer service
Cons: - Incredibly SLOW
- Refuse to tell you everything you need to provide right away
Review by aiboers7
February, 27 2010
Pros: Deceptively low rates on mortgage loans, car loans and consumer loans
Cons: SLOW, CONFUSING, DELAYS, DECEPTIVE
Review by mdeming
January, 13 2010
Pros: Nice introductory credit card rate
Cons: Will turn on you like a Pit Bull
Review by unclelam
January, 12 2010
Pros: They advertise good rates. You'll not get that rate but it's a good rate nonetheless.
Cons: A con takes your money and run. Penfed takes your money and smiles, "Again please."