Wescom Credit Union

Wescom Credit Union

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    Highest Rated Review by the Community

  • If you live in or near Los Angeles, Wescom should be your credit union

    Mar 21 '01
    Pros: Friendly customer service, great web banking, low fees, better rates than banks, convenient hours
    Cons: Small geographical footprint, limited call center hours

    Summary: Important Note: Wescom Credit Union is a regional credit union servicing the Los Angeles area (including Los Angeles, Orange, Riverside, San Bernardino, and Ventura Counties).

    I joined Wescom Credit Union back in 1997 when I moved out...

  • Watch Out

    Sep 01 '11
    Pros: Mostly Free Checking
    Cons: Hard Inquiries on your credit report.

    Summary: I "joined" the CU and everything was fine.  Their online banking is rather weak, but nevertheless, the CU was serving its purpose.  I also had a creditcard.  One day in August 2011 I get a notice indicating my rate on my CC was going ...

  • Recent poor service

    Apr 21 '11
    Pros: Good online bill pay program
    Cons: poor customer communicationvery few branches

    Summary: We've been members of wescom for nearly 20 years.  The service has been good up until the last few years when they started to close local branches.  Now the closest branch is 60 miles away.  Then, last week when using our wecom credit ...

  • Wescom damaged my credit

    Dec 15 '10
    Pros: Easy to open an account. Local branches. They gave me a car loan.
    Cons: Making money from people with dormant accounts. Damage to my credit. Defensive customer service.

    Summary: I had dormant checking and savings accounts and personal line of credit with Wescom.  I think it’s been 2-3 years since I’ve transacted any business with them.  My last statement in my files is for 11/2008 and it reports a zero ...

  • Horrible Service !!! Stay Away!!!

    Jun 09 '10
    Pros: None!!!
    Cons: Outrageous fees!!!

    Summary: I've been banking with Wescom Credit Union for 10 years and now they gone INSANE.First they started by charging $3 fee for each overdraft from savings account. When I opened my account back in 2000 I opened 3 checking accounts and a savings for no ...

  • Good electronic banking--bad BillPayer

    Aug 25 '04
    Pros: You can do most your banking online, and customer service seems O.K., too.
    Cons: BillPayer is unreliable--it doesn't exactly cut checks to the payee you specify.

    Summary: I chose Wescom Credit Union to expand my electronic banking options--specifically, because they provide checking accounts. My employee credit union offers only savings accounts, which are limited to six electronic transfers per month. I do most my ...

  • Wescom and Chexsystems in cahoots!

    Oct 30 '00
    Pros: Friendly Tellers even if mis-informed
    Cons: No ATM card for certain members; no 24 hour live customer service; slow inside service

    Summary: I am a member of the Wescom Credit Union. I joined when my company began to offer this benefit to the employees. I have 4 year old information on Chexsytems and I understood that Wescom might allow me to open a savings and perhaps a checking account....

  • Wescom's Online Banking is great

    Oct 03 '00
    Pros: good service, great online banking
    Cons: none

    Summary: When I first arrived here in the U.S., Wescom Credit Union was the bank my sister introduced me to. I opened both checking and savings accounts there and found the bank staff to be accommodating and friendly. It was a breeze making transactions with...

  • Great Customer Service

    Aug 18 '00
    Pros: Great customer service, low service fees
    Cons: None

    Summary: I've have been a member of Wescom through my employer for about 3 years and have been very happy with the products and services they offer. Customer service is excellent and the employees are friendly and always willing to assist me in any...

  • I've been with WESCOM for over 20 YEARS!

    May 10 '00
    Pros: All the services of a bank
    Cons: limited ATMs, no 24-hr customer service

    Summary: I have been with WESCOM Credit Union for over 20 years. I opened my account way back when they were the Telephone Employees Credit Union, and they have come a LONG way!

    I have never felt the need to open a bank account with any other...

  • Service, Service, Service...

    Mar 23 '00
    Pros: Service, Small Size, Low Fees
    Cons: Loan Rates aren't the cheapest

    Summary: I've been a member for some time now (they used to be called TECU - short for Telephone Employees Credit Union). They are now my primary bank for my checking and savings accounts.

    The best thing about Wescom is the personal service that I...

  • Wescom-Better Banking

    Mar 03 '00
    Pros: no fees, deposits are usually available immediately, ability to split money into sub-accounts
    Cons: No 24 hour live customer service available

    Summary: I started using Wescom because they were the credit union offered through a former employer. They were running a "special." No minimum deposit was required, and they were kicking in $5.00 to start you're new account.
    Currently I only use...

  • Express Reviews
  • Been very happy

    Aug 04 '10
    Pros: Easy to get an educated, empowered person live. Branches in helpful locations.
    Cons: No official SMB accounts.  Lately more fees and less interest - as are all banks.

    Summary: I have been with Wescom for 21 years.   They are still my bank of choice.  Are they perfect?  No, but they are really close.   I really appreciate that they do not try to hard sell me on more services I do not need and talk with

  • Personal Service Has Gone Down Hill

    May 20 '10
    Pros: none
    Cons: cold, unpersonal, arrogant, bank-like attitude

    Summary: I've been a customer with Wescom for the last 6 years and have made my regular payments on a car loan and a Visa account. Recently they charged me what I consider to be a large fee for a small oversight on my part -- my first oversight -- on a deduction

  • Wescom has gone way down hill!!

    May 02 '10
    Pros: None, anymore
    Cons: Not an actual CREDIT UNION! Just like BofA and their ilk!

    Summary: They are now like a regular bank charging monthly fees and they hold ATM charges too long! They once held an ATM for 17 days! They will put them all thru when your balance is too low so they can nab fees. AND they closed my Visa w/no warning or

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