Maytag JetClean II MDB9600A Built-in Dishwasher

31 ratings (31 Epinions reviews)
Epinions Product Rating: Disappointing
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    Highest Rated Consumer Review by the Community

  • Excellent dishwasher!

    Apr 8, 2003 by
    Rated a Very Helpful Review
    Pros: Lots of flexibility when loading. Very quiet. Plenty of room. Cleans well.
    Cons: (None)

    Summary: After researching many dishwashers, and then looking at them in the stores, we decided to buy this Maytag. What a great dishwasher! The design of this dishwasher is excellent! There is a third rack on the bottom, which is great for pans, large ... read more

  • Unbelievably bad with service that's even worse...

    Oct 17, 2009 by
    Not yet rated.
    Pros: Three racks can clean large trays and dishes
    Cons: Disintegrating racks, fasteners, detergent door; intermittent leaks; bbbbroken latch assy, CS doesn't care.

    Summary: Whatever you buy, don't let yourself get fooled by Maytag. I have had a litany of trouble with my $700 Maytag dishwasher that you've seen described in other posts by others. My list includes:- Racks that fall apart since the plastic they ... read more

  • Horrible! I would never buy Maytag again

    Apr 19, 2008 by
    Rated a Helpful Review
    Pros: Fits constrained space under the counter.
    Cons: Does not clean well. Not as quiet as advertised. Cheap parts - breaks frequently.

    Summary: I was convinced by the SEARS people to buy this model because it would be the only one fitting the constrained space in my kitchen. From the first moment we started using it, it was a great disappointment: It was not doing well the main thing it was ... read more

  • TERRIBLE. Replacing this with a KitchenAid tomorrow.

    Oct 9, 2007 by
    Rated a Very Helpful Review
    Pros: Cleans alright. Third rack is convenient for large, flat trays.
    Cons: LOUD, LOUD, LOUD. Long cycle time. Interior falling apart. Broken handle.

    Summary: Do yourself a favor and DO NOT BUY this dishwasher. 3 1/2 years after I bought it, I am replacing it tomorrow. When it is running, I cannot hear my television. It sounds like a dishwasher that is 25 years old, not 3 1/2 years old. In contrast, my ... read more

  • The worst I've ever owned!

    Jul 13, 2006 by
    Rated a Helpful Review
    Pros: Can't think of any.
    Cons: inflexible loading, noisy, slow! Does not clean as well as cheaper models.

    Summary: I got sucked into the geeky 3 rack levels. Had a Maytag DW at the last house and loved it! This one is terrible. I agree with all the other comments. 1. Poor racks and loading. Standard dinner plates only fit in one place, and only 4 at a time. ... read more

  • This one May-Tag you out!

    Jan 23, 2006 by
    Rated a Very Helpful Review
    Pros: Absolutely none!
    Cons: NOISY, loads their way, takes too long to run!

    Summary: As someone who has been writing about consumer electronics for quite a few years, I am usually quite forgiving about products and their designs. Sometimes you try a product and it just happens to be a "lemon", and it is not representative of the product ... read more

  • Noisy, slow, and has the ubiquitous broken handle problem

    Aug 23, 2005 by
    Not yet rated.
    Pros: None at all!
    Cons: Loud, slow, and unreliable.

    Summary: I remodelled my kitchen, and made the mistake of buying all maytag appliances without searching for online reviews first. The first time we used this dishwasher we were disappointed in how difficult it was to fit dishes into their odd rack design. There ... read more

  • Very disappointing

    Apr 22, 2005 by
    Rated a Very Helpful Review
    Pros: None
    Cons: Doesn't clean dishes, long wash cycle, poorly designed, VERY expensive for what you get!

    Summary: I would never by this dishwasher again. I wanted a good quality dishwasher, so I decided to pay a little more for one. This was the biggest waste of money. The unit simply does not clean the dishes. Dishes come out with food caked on them, and I ... read more

  • Maytag is not what it used to be!!!

    Apr 10, 2005 by
    Rated a Helpful Review
    Pros: Hidden bottons and that is it!!!!
    Cons: Everything. I hate this machine. It is the worst every.

    Summary: We have always bought and liked Maytag products. We bought our dishwasher Aug. 2003. I wish I knew then what I know now. I agree with all the problems everyone else has written about this brand. The dishes do not come clean unless you fill it only ... read more

  • Maytag brand name - used to say quality

    Feb 5, 2005 by
    Rated a Very Helpful Review
    Pros: design, hidden controls, three racks (sometimes)
    Cons: Not happy with Maytag appliances. Price, 3 racks (sometimes), doesn't clean well.

    Summary: UPDATE: This product has remained the same, but I have found if I use Cascade Complete dishwashing powder AND a rinse aid, it does work a little better than it did at the time of the earlier review, but I went through a lot of different products before ... read more

  • Washes just fine, but is this machine right for you?

    Jan 13, 2005 by
    Rated a Very Helpful Review
    Pros: Looks great, washes fine, quiet, lost of gadgets
    Cons: See above

    Summary: First let me say that this dishwasher cleans just fine and it does everything as advertised.. What I didn't know is that there are so many gadgets inside this washer that if not used on a regular basis they only serve to interfere with washing and ... read more

  • Maytag Disappoints

    Mar 22, 2004 by
    Rated a Very Helpful Review
    Pros: none
    Cons: broken water valves, blown motor and water pump

    Summary: Having had a Maytag dishwasher in my old house and been completely happy with it, I purchased a new one for my new house in May of 2003; what a mistake this has turned out to be! I was wooed by the three tier washing system and the relative quietness of ... read more

  • Pleased with ours - bought extended warranty

    Mar 11, 2004 by
    Rated a Very Helpful Review
    Pros: 3rd Rack - definitely. Quiet, simple to use, multiple 1-touch memorized wash settings.
    Cons: After awhile, racks can be fussy about how they're pushed back in.

    Summary: Our overall experience with this unit has been very pleasant. It was my first dishwasher installation, so all things considered, it went fairly well. The main reason we decided on this product, as shallow as it seems, was because we have a large family ... read more

  • Expected More From Maytag

    Sep 24, 2003 by
    Rated a Very Helpful Review
    Pros: Very nice looking Hidden controls Third rack
    Cons: Washer arms may not line up with water supply. Read text for other comments

    Summary: The concept behind this dishwasher is great; more room, more dishes washed. It is also a very good looking dishwasher with the hidden controls and clean looking stainless steel front. But the reason I bought the Maytag name was my perception that which ... read more

  • Disappointed by Maytag

    May 30, 2003 by
    Rated a Very Helpful Review
    Pros: Cleans more than half the soiled dishes on the first try.
    Cons: Confusing manuals. Support line busy. Various problems.

    Summary: After paying for a relatively high end dishwasher, I expect a much more convenient installation and much better performance. The pictures on the installation guide did not exactly match the unit, and though I am an engineer and had hired a ... read more

  • MDB9600AWW

    Apr 14, 2003 by
    Rated a Helpful Review
    Pros: Taller inside space, more rack options for various dishes/glassware.
    Cons: Cleaning performance overstated by the manufacturer.

    Summary: This dishwasher was purchased as a replacement for an older Jenn Aire (manufacturer: Maytag) that was approximately 12 years old. My previous experience was that I was able to put the dishes into the dishwasher without rinsing and they came out clean. ... read more

  • Express Customer Reviews

  • Just doesn't work

    Nov 23, 2008 by
    Rated Show
    Pros: Looks nice, adjustable racks seemed like a good option, sometimes quiet.
    Cons: Expensive for what you get

    Summary: I have owned this machine for four years.  My dishes routinely come out dirty, especially glassware and even using expensive detergent and rinse agent.  The control panel has been replaced once and doesn't work again.  The adjustable racks ... read more

  • never buy Maytag

    Sep 13, 2007 by
    Rated Show
    Pros: Looks good!
    Cons: dirty glasses, expensive service for new expensive machine

    Summary: I wish I knew that the Maytag dishwashers are not built to last. I did not buy the extended warranty, and after one and a half years, the computerized panel in the front quit. It will cost me $75 just to get a repairman to look at it. I spent over ... read more

  • Poor Poor Machine - AVOID!

    Dec 12, 2005 by
    Rated Show
    Pros: Looks good.
    Cons: - Poor cleaning - Poor durability - Poor support

    Summary: I'm a big Maytag fan! I previously owned their portable dishwasher which was an incredible piece of machinery. Cleaned anything. Short cycles. Never a problem. And then I got this 3-Rack Jetclean II Quiet Series 300. From day one, it gave me ... read more

  • Good dishwasher but numerous Bugs!

    Nov 26, 2005 by
    Rated Show
    Pros: Good features and very quiet operation. But plagued with poorly engineered parts - see Cons
    Cons: Poorly engineered - Feel like I am Beta Testing a Prototype - At My Expense.

    Summary: This 2 Year Old dishwasher impressed us with great design ideas. Unfortunately as time went on numerous repeated small problems have required frequent visits from our local appliance dealer. We've had dishwasher that have run for years and years without ... read more

Showing 1-20 of 31 reviews
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