GE JTP18 Electric Oven

28 ratings (24 Epinions reviews)
Epinions Product Rating: Disappointing
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    Highest Rated Consumer Review by the Community

  • General Electric - JTP18 Oven

    Nov 15, 2004 by
    Rated a Very Helpful Review
    Pros: Cosmetically it looks good and matches my kitchen
    Cons: Too many problems and little or no Customer support from GE.

    Summary: We purchased the GE JTP18 Oven in 1997. We have had problems with it ever since. After less then a year the first Control went out. Keypad would not work. If you throw the breaker off for a few hours sometimes it returns but eventually will not work ... read more

  • GE should be titled FC for Fault Codes

    Jan 5, 2007 by
    Rated a Helpful Review
    Pros: Nice appearance and convection feature works well
    Cons: Inside is small, product is unreliable, has poor quality and poor customer service from GE

    Summary: We bought this oven when we remodeled our kitchen and it looks great and worked for a while and then I started having the same Problem as everyone else with the fault codes. It started slow, the code errors were intermittent and could be reset but are ... read more

  • Turned off on GE Profile

    Jan 1, 2006 by
    Rated a Helpful Review
    Pros: Offers this unit in bisque color.
    Cons: Horrible quality, Terrible customer service.

    Summary: Purchased the GE profile oven for our new construction installation. Our oven is used moderately to infrequently; we have never even used the self clean function. To date we are on the 4th electronic module at an approximate cost of $450 each for each ... read more

  • JUNK Product

    Mar 24, 2005 by
    Rated a Helpful Review
    Pros: Looks good.
    Cons: FAR too much trouble!

    Summary: We have had this oven for 4 years and it has given us problems . We have had to had the service man came out to our house 3 times. I would never buy this type of an oven. I would also go as far as saying that i would NOT buy a GE appliance. ... read more

  • Express Customer Reviews

  • GE SHOULD BE SUED FOR FRAUD

    Sep 14, 2008 by
    Rated Show
    Pros: IT LOOKS GOOD
    Cons: DEFECTIVE DESIGN THAT GE WILL NOT ACKNOWLEDGE NOR CORRECT AT THEIR EXPENSE.

    Summary: DO NOT BUY GE PRODUCTS. WE BOUGHT A MODEL HOME AND THE OVEN HAD NOT BEEN USED. AFTER ABOUT A YEAR AND A HALF WE NOW HAVE THE SAME F7 ERROR PROBLEM ON OUR 2001 PROFILE JTP18 CONVECTION OVEN THAT MANY MANY OTHER GE CUSTOMERS HAVE REPORTED - GE SHOULD HAVE ... read more

  • Solution to F7 Error Code on GE Ovens

    Aug 31, 2008 by
    Rated Show
    Pros: The oven we have has performed very well over the last 7 years

    Cons: The F7 error is a problem but can be easily fixed in 30 minutes

    Summary: A permanent fix to the F7 error problem was developed by Charlie Popeck, a professional engineer. It involves inserting a piece of paper between two ribbon cables to eliminate the possibility of short circuit between the two cables. The 30 minute ... read more

  • GE JTP18 Oven

    May 19, 2008 by
    Rated Show
    Pros: Cooks fine when its working. Use and like the convection.
    Cons: Not reliable.

    Summary: Looks sharp. Lots of racks. Its not that you get what you pay for since these are not the cheapest options out there! Wonder where these products are actually designed and manufactured? Notice..there lots of room to describe the body but no room to ... read more

  • F7 ERROR CODE ON ge JTP18 OVEN

    Mar 29, 2008 by
    Rated Show
    Pros: I DISCOVERED WE HAD A GAS HOOKUP WHEN REMOVING THE ge PROFILE OVEN.
    Cons: ge DOES NOT WANT TO ADMIT THAT THEY ARE SELLING A DEFECTIVE OVEN.

    Summary: MUCH LIKE ALL OF THE REVIEWS I HAVE READ ON THIS SITE, THE PROBLEM I AM HAVING WITH THE F7 ERROR CODE IS THE SAME. THE MFR DATE IS 2002 AND THE OVEN CAME WITH THE HOUSE. I HAVE TRIED CLEANING THE CONNECTIONS ON THE RIBBON CABLE WITH AN ERASOR AND ... read more

  • PIECE OF JUNK

    Jan 31, 2008 by
    Rated Show
    Pros: Absolutely none.
    Cons: Faulty control panel, broken coil, poor customer service, glad to be rid of it finally!

    Summary: "They don't build things like they used to" is an understatement when it comes to GE products, particularly this oven and it's companion GE microwave. It's been a nightmare since we purchased them in 1997, starting with a dilapidated, faulty control ... read more

  • F7 problem is in ribbon cable

    Nov 23, 2007 by
    Rated Show
    Pros: Came with the house.
    Cons: Looks like GE either doesn't understand how to fix the F7 problem or doesn't care.

    Summary: Many thanks to byrnesmc for telling us how to fix the F7 problem! I similarly pulled the ribbon cable out of the connector, then used a box knife (you could use a razor blade also) to VERY CAREFULLY scrape off the plastic on each wire on the ribbon ... read more

  • We think we know how to fix the GE F7 problem

    Mar 25, 2007 by
    Rated Show
    Pros: Very user friendly. Has excellent features. Very attractive.
    Cons: A chain is only as strong as it's weakest link.

    Summary: I replaced the brain once after F7 code. It seemed to fix it, however, when it happened again, I found that it is really the ribbon connection at the plug. To replace anything, you have to disconnect the ribbon by pulling up on the 2 bayonet clips and ... read more

  • GE WALL OVEN JTP18

    Nov 22, 2006 by
    Rated Show
    Pros: Fit, looked good, served the purpose for about two years.
    Cons: "F7" no help from GE on their obvious engineering problem.

    Summary: "F7" What does it mean? I can tell you what it means at my house this Thanksgiving...no turkey and dressing for me. I bought GE appliances because I thought they were good appliances for the money and they fit the decor of my new kitchen. I have looked ... read more

  • Junking the GE; Now What?

    Aug 9, 2006 by
    Not rated yet
    Pros: NONE
    Cons: Always Breaks

    Summary: The oven door latch broke a week before Christmas and GE's technicians were unavailable until after Christmas, and I had a service plan! The bake element is busted for the fourth time; self-cleaning often can't be completed due to F3 errors ... I'm ... read more

  • after i talked to the ASST. CEO of GE

    Jul 21, 2006 by
    Not rated yet
    Pros: ONLY COST A GAZILLION DOLLARS TO PURCHASE AND REPAIR
    Cons: asst CEO with GE, she was very evasive, unsympathetic, and frankly couldn't give a sh_t.

    Summary: 1st of all, no model # on the unit. 2 appliance repair companies suggested that this unit should of been scrapped instead of being installed by DAVID POWERS HOME BUILDERS in Houston TX. customer service at GE also stated that ANY appliances without a ... read more

  • Error Codes Galore!!!

    Jun 28, 2006 by
    Rated Show
    Pros: Looks nice
    Cons: Terrible reliability - bad electonics and mechanicals

    Summary: Same problems as the others here. This oven (electric convection double-oven) is about 5 years old. I've already replaced the electronic controller for $150, and now getting the F7 Code. Bad keyboard? We barely ever use it, and we certainly don't ... read more

  • Stick to making light bulbs

    May 8, 2006 by
    Rated Show
    Pros: It matches my other white appliances.
    Cons: It's made by GE. It's broken. It's noisy. Don't buy one.

    Summary: This is the second GE appliance that has failed in my new home (2000). First the dishwasher and now the oven. I would consider myself at the lower end of usage with probably less than 5 to 10 hours per month. I am now waiting for the microwave and ... read more

  • F1 error problems

    Feb 13, 2006 by
    Rated Show
    Pros: Style
    Cons: Repair cost of components, Reliability

    Summary: I, too, have had a control panel fail. I was able to diagnose the touch pad failure with an ohm meter between two of the contact points (they were shorting). After determining which two contacts were shorting and picking the less used number, I put a ... read more

  • Totally Disgusted With GE

    Feb 8, 2006 by
    Rated Show
    Pros: Appearance
    Cons: Unreliable, constantly breaking, expensive.

    Summary: We built our home in 1999 and this oven went well with the decor, so we purchased it figuring that GE was a good brand name - wrong! After having the oven a year, MAYBE using the oven 6 times, the F7 code appeared. Called a repair person, bought a new ... read more

  • GE Profile is garbage

    Sep 12, 2005 by
    Rated Show
    Pros: Looks nice...In a landfill.
    Cons: Just know that all GE appliances under the profile name are worthless.

    Summary: I have the same problem as everyone else. GE will not help in any way and we are now destined to get a whole new oven or replace parts for the rest of our life!! Every Profile appliance I have experienced is crap. This includes dishwashers, ... read more

  • Huge Disappointment

    Jun 15, 2005 by
    Rated Show
    Pros: Looks Pretty!!!
    Cons: Doesn't work and is too expensive to fix!!

    Summary: The builder of our home installed GE appliances. I wish I would have bought my own. My oven has had a couple of different error codes. I don't know if it was a coincidence but the first code happened after I started using the convection feature...has not ... read more

Showing 1-20 of 24 reviews
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