Maytag Neptune MAH5500B Washing Machine Reviews
Click to see larger image

Maytag Neptune MAH5500B Washing Machine

199 ratings (178 Epinions reviews)
Epinions Product Rating: OK
5 stars
40
4 stars
7
3 stars
8
2 stars
22
1 star
101
Share This!
  Ask friends for feedback

    Highest Rated Consumer Review by the Community

  • My New Maytag Neptune Washer: Confessions of a Modern Luddite

    Jan 20, 2003 by
    Rated a Very Helpful Review
    Pros: Efficient, gentle on clothes, lots of cycle options, attractive
    Cons: Costly

    Summary: Updated It was an inauspicious beginning to the New Year. My old reliable washing machine quit in mid rinse cycle, leaving me high and dry (and my clothes soggy wet). The obvious solution, of course, was to call a repair service and have the ... read more

  • long time owner of neptune washer

    Feb 17, 2008 by
    Rated a Helpful Review
    Pros: NICE FOR WASHING BLANKETS AND SPREADS
    Cons: MUSTY SMELL AND JUST BAD PRODUCT OVERALL

    Summary: As a long time owner of a neptune Maytag washer I can say that I believe this item is not at all worth buying. I purchased mine in 1998 when they were fairly new to the market. The Maytag man who was installing it actually told me he would never own ... read more

  • Cadillac of washers, attractive, durable & works great

    Dec 17, 2007 by
    Rated a Very Helpful Review
    Pros: Saves money, makes laundry easy, very durable machine
    Cons: Seal near opening gets moldy and requires cleaning with bleach a few times per year

    Summary: My wife about divorced me when I purchased this washer & dryer set because they are expensive but we live in the country with a well pump and saving water is saving money, the other thing I like is that it spins up over 1000 rpm and clothes come out less ... read more

  • TOTAL NIGHTMARE

    Oct 28, 2007 by
    Rated a Helpful Review
    Pros: MAYTAG AND "PROS" CANNOT BE USED IN THE SAME SENTENCE..EXCEPT NOW!
    Cons: TOO MUCH TO SAY AND WHAT I HAVE TO SAY WOULD BE OFFENSIVE TO SOME

    Summary: AFTER 5 MONTHS CONTROL BOARD MALFUNCTIONED. THIS HAPPENED BETWEEN CHRISTMAS AND NEW YEARS AND TRYING TO GET ANYONE OUT AT THIS TIME OF YEAR WAS NEXT TO IMPOSSIBLE. I PERSEVERED AND GOT SOMEONE OUT ONLY TO BE TOLD HE DIDN'T HAVE THE PART. WAITED ANOTHER ... read more

  • Great washer & saves water!!

    Oct 8, 2007 by
    Rated a Helpful Review
    Pros: Saves water, quiet, good cleaning, reliable.
    Cons: None

    Summary: I love my MAH5500 washer. I am really glad I did my own research and didn't trust some of the opinions on this page. First of all I didn't by my washer from a big box store. I shopped at my local appliance dealer a small ma & pa type shop. I paid ... read more

  • Not thrilled about Maytag front loaders - look elsewhere

    Sep 30, 2007 by
    Rated a Very Helpful Review
    Pros: Reasonably reliable. Needed one belt change in 5 years.
    Cons: Mold around seal. Does not clean well. Oversold brand. Recalls. etc...

    Summary: Maytag never truly fixed the mold issue developing around the seal of is line of front loader washers. Two service calls later, we still have the same issue. This is big, because our clothes end up smelling moldy. We are a household with two teenage ... read more

  • Neptune Stinks

    Aug 21, 2007 by
    Rated a Helpful Review
    Pros: Saves water
    Cons: very expensive, must be cleaned with bleach prior to every use.

    Summary: Maytag, I have finally had all I can take of your horrible product. I purchased my Maytag Neptune washer new from Best Buy. After my clothes began to stink, I had all of the gaskets replaced and the washer cleaned. I have followed every bit of advice ... read more

  • Neptune Nightmare!

    Jul 11, 2007 by
    Rated a Helpful Review
    Pros: None
    Cons: Moldy, musty, defective parts, poor service.

    Summary: I've never written a product review before, but my terrible experience with the Maytag Neptune has pushed me to warn others about this vile product. After the class action lawsuit, more than ten repair calls (wasting dozens of hours of my life), and the ... read more

  • Broken again!

    Jul 6, 2007 by
    Not yet rated.
    Pros: clean clothes, large capacity, great for large things such as rugs, blankets, and comforters.
    Cons: repair record

    Summary: My Neptune is not even 7 years old and this is the third time it has broken. I bought my MAH5500AWW in November 2000. It broke twice in 2005 and now again in 2007. The first time it turned itself off several times during a cycle requiring that I ... read more

  • IMPORTANT, READ BEFORE YOU BUY

    May 26, 2007 by
    Rated a Very Helpful Review
    Pros: Works fine until... read the cons
    Cons: Mildew/Mold will form because of faulty design. Google class action suits.

    Summary: Three years ago, when we moved to our new home, we bought a Maytag Neptune. It has worked perfectly fine. It saves water, it's not very noisy, it has great capacity, and it's easy to use. However, there is the mildew issue. Because of a defective design ... read more

  • Love affair with machine ruined by horrible MILDEW problem

    Feb 8, 2007 by
    Rated a Very Helpful Review
    Pros: Quiet, easy acccess
    Cons: Devastating mildew problem, price, Maytag's unwillingness to repair/replace damaged units in good faith

    Summary: We bought a brand new Maytag Neptune Washer and Dryer in July 2002 (MAH5500BWW) and loved everything about the machine. It is a joy to use and it is also fairly quiet. We had one motor issue with the unit that Maytag came out and repaired promptly ... read more

  • THE PROOF IS IN THE USE: 4 years and counting

    Jan 12, 2007 by
    Rated a Very Helpful Review
    Pros: Dependable, uses less water and less energy, gentle, takes large loads
    Cons: Near top of the line is expensive

    Summary: IN THE BEGINNING: I found my self in the interesting position of being required to replace my washer, stove and refrigerator all at the same time. (You might check out my other reviews of the refrigerator and stove). So, I bit the bullet ... read more

  • Neptune Washer

    Jan 6, 2007 by
    Rated a Helpful Review
    Pros: Big loads. Looks nice.
    Cons: Dryer caught house on fire. Electric boards prone to getting zapped.

    Summary: Man if I only known then, what I know now. The washer that I have is very good. There are other Maytag Neptune washers that don't have the sterilize option. This is a must! It keeps the washer from mildewing. I owned a year before I had any repairs. ... read more

  • Piece of crap!

    Oct 8, 2006 by
    Rated a Helpful Review
    Pros: None
    Cons: Clothes smell doesn't drain completely Circuit boards are cheap and fail quickly.

    Summary: Bought the washer and had a horrible experience with this product. The clothes after being dried take on a sour smell. The washer always has a small amount of water remaining under the drum. If you turn the drum by hand you can hear it. I think that ... read more

  • staining on clothes

    Oct 5, 2006 by
    Rated a Helpful Review
    Pros: Uses less water and detergent
    Cons: Many problems and repairs

    Summary: I bought this machine six years ago. I had all of the recall problems listed by others, but they were all repaired free of charge by Maytag. I have another problem that I have not seen posted by anyone else. Nearly every time I do laundry, I find ... read more

  • The SECRET Fact That No one Told Us: Maytag Neptune 5500 Front Load Washer

    Sep 8, 2006 by
    Rated a Very Helpful Review
    Pros: CLEANS BEAUTIFULLY, touch panel, timer shows time, easy to use, no mildew for us
    Cons: they still don't tell you to only use a TINY bit of detergent

    Summary: I have had a Maytag Neptune Front Load washer since they first came out at the turn of the century. Had I known what I am about to tell you, I would still have that same washing machine. The first Neptune Front Load Washer from Maytag was known as ... read more

  • Maytag Neptune a Bad Bet

    Sep 5, 2006 by
    Rated a Helpful Review
    Pros: Does a good job cleaning and very quiet; when it works.
    Cons: Very poor quality and customer service.

    Summary: We bought our MAH5500BWW washer (and matching dryer) in 2001. For the first year we loved the machine; then, quite literally 1 day after the warranty expired, we experienced a motor control board failure. I called Maytag and they said "sorry your ... read more

  • Taking a Chance on the Infamous Neptune

    May 2, 2006 by
    Rated a Helpful Review
    Pros: Price competitive with top loaders. Low water use and very quiet
    Cons: None. Yet. (7 months later--still none)

    Summary: After much shopping, review reading and discussion we did decide on the 5500B to replace our only 6 year old top loading Whirlpool, which dropped its trannie. I haven't seen much in the way of recent reviews of current models, but a Lowes' sales guy ... read more

  • Maytag STINKS

    Apr 19, 2006 by
    Rated a Helpful Review
    Pros: great spinning action, leaves clothes just damp
    Cons: mildew, smelly, unreliable, poor customer service

    Summary: We bought our Neptune about 4 years ago, began to smell the very offensive odor that permeated the whole house about 2 years ago. We went through all the class action lawsuit blah blah blah. Were told Maytag would either fix our washer or replace it, ... read more

  • Could not pay me enough to buy again!

    Feb 16, 2006 by
    Rated a Helpful Review
    Pros: NONE
    Cons: Poor cleaning quality,ruins clothes,stinks and EXPENSIVE!!!

    Summary: I purchased this washer as my very first set. I thought it was the "DREAM MACHINE." Little did I know how many problems I would have. It has ruined numerous clothes by discoloring them. When I call customer service they say that the bleach department ... read more

  • It Finally Happened To Us

    Feb 12, 2006 by
    Rated a Very Helpful Review
    Pros: Wrings the clothes so well that the dryer barely has to work at all.
    Cons: Stinky; poorest customer service known to mankind.

    Summary: Well, we've known for a while that it was a possibility. Ever since we received the class action lawsuit in the mail, we were aware that our Maytag Neptune could fail at any given time. We already had the stinky mold issue, we just hadn't realized that ... read more

Showing 1-20 of 178 reviews
Page 1 2 3 4 5 6 7 8 9


Related Deals You Might Like...

Maytag White Stack Washer and Electric Dryer - MET3800XW

Maytag White Stack Washer and Electric Dryer - MET3800XW

2.5 Cu. Ft. Capacity Washer/ 5.9 Cu. Ft. Capacity Dryer/ DependableClean Wash System/ IntelliDry Sensor/ 9 Automatic Wash Cycles/ 4 Temperature Select...
Abt Electronics

$1259.10

FREE Shipping
Maytag 27 Laundry Center w/ Electric Dryer White 4 cu.ft. - 5.9 cu.ft.

Maytag 27 Laundry Center w/ Electric Dryer White 4 cu.ft. - 5.9 cu.ft.

Even if your laundry room isn't exactly what you'd call spacious, you won't have to sacrifice performance for practicality with this stacked washer an...
Sears

$1499.99

FREE Shipping
Maytag Stacked 2.5 cu. ft. Washer and 5.9 cu. ft. Electric Dryer in White MET3800XW

Maytag Stacked 2.5 cu. ft. Washer and 5.9 cu. ft. Electric Dryer in White MET3800XW

Shop for Appliances at The Home Depot. You will not have to sacrifice performance for practicality with this stacked electric washer/dryer. The washer...
Home Depot

$1259.10

FREE Shipping
Maytag Electric Stacked Laundry Center with 2.5-cu ft Washer and 5.9-cu ft Dryer (White) MET3800XW

Maytag Electric Stacked Laundry Center with 2.5-cu ft Washer and 5.9-cu ft Dryer (White) MET3800XW

2. 5 cu. ft. capacity washer, 5. 9 cu. ft. extra-large capacity dryer. LoadFlexâ„¢ agitator produces a 100 degree arc wash motion that rolls clot...
Lowe's

$1268.10

FREE Shipping
Maytag 3.4 cu. ft. Top Load Washer - White Less than 4 cu. ft.

Maytag 3.4 cu. ft. Top Load Washer - White Less than 4 cu. ft.

You can rely on the Centennial top load washer with commercial-grade drive system and DependableClean wash system. Its LoadFlex agitator handles large...
Sears

$499.88

FREE Shipping
Maytag Maxima 4.3-cu ft High-Efficiency Front-Load Washer (White) ENERGY STAR MHW6000XW

Maytag Maxima 4.3-cu ft High-Efficiency Front-Load Washer (White) ENERGY STAR MHW6000XW

Better built to clean your toughest loads - engineered with Maytag dependability, this washer is better built to ensure long-lasting performance and d...
Lowe's

$1199.00

FREE Shipping
Maytag Stacked 2.5 cu. ft. Washer and 5.9 cu. ft. Gas Dryer in White MGT3800XW

Maytag Stacked 2.5 cu. ft. Washer and 5.9 cu. ft. Gas Dryer in White MGT3800XW

Shop for Appliances at The Home Depot. You will not have to sacrifice performance for practicality with this stacked gas washer/dryer. The washer feat...
Home Depot

$1349.10

FREE Shipping
Maytag 27 Laundry Center w/ Gas Dryer White 4 cu.ft. - 5.9 cu.ft.

Maytag 27 Laundry Center w/ Gas Dryer White 4 cu.ft. - 5.9 cu.ft.

Even if your laundry room isn't exactly what you'd call spacious, you won't have to sacrifice performance for practicality with this stacked washer an...
Sears

$1599.99

FREE Shipping
Maytag Gas Stacked Laundry Center with 2.5-cu ft Washer and 5.9-cu ft Dryer (White) MGT3800XW

Maytag Gas Stacked Laundry Center with 2.5-cu ft Washer and 5.9-cu ft Dryer (White) MGT3800XW

2. 5 cu. ft. capacity washer, 5. 9 cu. ft. extra-large capacity dryer. LoadFlexâ„¢ agitator produces a 100 degree arc wash motion that rolls clot...
Lowe's

$1358.10

FREE Shipping
Maytag 2 cu. ft. High-Efficiency Front Load Washer in White, ENERGY STAR MHWC7500YW

Maytag 2 cu. ft. High-Efficiency Front Load Washer in White, ENERGY STAR MHWC7500YW

Shop for Appliances at The Home Depot. Save on resources without sacrificing space with this ENERGY STAR qualified front load compact washer. Eight au...
Home Depot

$674.10

FREE Shipping