Highest Rated Review by the Community
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Sep 21 '04
Pros: inexpensive relative to other options, no driving long distance truck yourself, personnel & service good
Cons: Delay in trailer pickup - fortunately, neighbors were cool about it. Check bill for errors
Summary: A great value and good moving experience. Can be complicated, but worth the effort to follow instructions. Remember, these are freight trailers, not moving trucks, so pack everything carefully. Epinions helped me make the choice to use ABF U-pack ... read more
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May 17 '12
Pros: best price, no hidden cost, great storage option, good customer service
Cons: Own headache, Friends required for loading/unloading, limited space
Summary: I had a wonderful moving experience with Relocube this April which I will like to share it with everyone. We moved from Phoenix, Az to Toronto, Ontario in end of April using ABF U-Pack. Let me start with why we chose U-Pack. It was a cross country, ... read more
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Apr 24 '12
Pros: Website navigation easy
Professionalism of staff
Convenience
Cons: None I can think of.
Summary: I recently moved from Memphis TN to Cypress TX with U-Pack. Having agonized for weeks as to how to complete the move with either a do-it-yourself deal which would include a 12 hour drive in a 26 ft truck and a 12 ft trailer, or a full service, very ... read more
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Apr 16 '12
Pros: easy to schedule, easy pick up/delivery of trailers, no hidden fees, nice customer service
Cons: can't think of any
Summary: after comparing this company, pods, and a regular moving company, i decided to go with upack. i was so pleased with every aspect of my move. everything was super easy and everything was done as expected. it was easy to schedule/reserve, there were no ... read more
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Apr 13 '12
Pros: The ABF employees were courteous, polite and patient! They answered all my questions and concerns.
Cons: I don't have any complaints or concerns with U-Pack.
Summary:
I just wanted to state that my relocation experience using ABF trailers (U-Pack) from VA to ... read more
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Apr 05 '12
Pros: The pros were price, convenience, and location.
Cons: I don't have one negative thing to say. This was a 100% positive experience!
Summary: I used U pack to move family heirlooms, antiques, china, and crystal from my parents home in NY to GA. The relo cube is 6x7x8 and was the perfect size for various pieces of furniture and numerous boxes. It is lined with tracking for bungee cords or ... read more
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Apr 03 '12
Pros: Real time quote with no hassle
Small and affordable
Quick delivery
Cons: Lack of communication
Summary: Man I'm glad there is U-Pack since most apartments won't allow other companies to drop off their units because they are so big. My complex was cool with the U-Pack unit and I couldn't believe they actually fit into a parking space which was a huge ... read more
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Apr 01 '12
Pros: My furniture finally did arrive
Cons: Lie, upcharge, understate number of containers, do not return calls, will damage your belongings.
Summary: BEWARE! ABF and their partner Movebuilder is perhaps the worst company I have ever dealt with. They understated the number of containers my move required, upcharged me nearly $3,000.00 from my original estimate, arrived nearly a week late ... read more
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Mar 31 '12
Pros: The trailer arrived on time for the loading, departed on time.
Cons: This company is dishonest. Bulkhead is short, lieing loaders are incompetent.
Summary: What I really disliked about the entire process is that is seems ABF Upack may contract out their actual business to a company called "Movebuilder". I don't think I ever actually talked to an ABF employee. The entire move was disorganized. I was assigned ... read more
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Mar 27 '12
Pros: Initially the customer service was good.
Cons: My furniture was ruined!
Summary: I was initially pretty excited about the good price and excellent customer service that I received from UPack. That was until my furniture arrived - broken and smashed - litterally - it looked as though my belongings had been through a tornado. They ... read more
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Mar 26 '12
Pros: Very friendly and helpful staff
On time at every turn
Cons: Don't pick up trailers over the weekend
Summary: I was very impressed with ABF. I would definately use them again if we have a long distance move in the future. They were accurate with their pricing and clear on the extra charges if we went over our quoted space. We had a lot more ... read more
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Mar 01 '12
Pros: Reservation process was smooth.
Cons: -Overcharged for everything
-Truck is marked every two feet, not one
Summary: My husband and I moved from Virginia to California and used this company. After the reservation process is when everything went downhill. My move manager, Felicia Morath, was horrible. Everytime she called, she was telling us about ... read more
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Feb 22 '12
Pros: Low Cost, High Security, AMAZING Customer Service, NO hidden costs, Fast transit
Cons: -You have to pack it yourself - but you should know that
Summary: I had an amazing experience moving from Dallas to St Louis with AFB U-Pack Relocubes. In Dallas the cubes were not allowed to be at the apartment complex so I hired movers who packed everything up in their truck and took it to the Dallas terminal ... read more
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Feb 06 '12
Pros: Value, and I didn't have to move myself.
Cons: Can't think of a single one... really.
Summary: We had to move the contents from a mini-storage facility in Forida to Kansas City. The monthly fees from the storage company were eating at us but we really didn't have the time or money to go to Florida to pick them up.I looked into flying ... read more
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Jan 12 '12
Pros: Not much -
They might deliver on time
Might be less expensive than other options
Cons: Some possessions WILL BE DAMAGED!
Some possessions WILL BE FILTHY after the move!
= Costly move!
Summary: I hired ABF U-Pack on two separate occaisons. Apparently the dirt and damage during the first move seemed possible to prevent on the second move. It wasn't! You can shrink wrap all your possessions and then place tarps under and over everything. ... read more
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Jan 12 '12
Pros: Customer Service, Professionalism, Simplicity of Service and Reliability
Cons: Size of Cubes
Summary: Eleven years, inflation and gas hikes had transpired since I drove my belongings from the west coast. With less money and more stuff, I had to find a reputable and affordable moving option. U-Pack was the answer. I didn't have to worry about mishandling ... read more
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