Highest Rated Review by the Community
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Sep 21 '04
Pros: inexpensive relative to other options, no driving long distance truck yourself, personnel & service good
Cons: Delay in trailer pickup - fortunately, neighbors were cool about it. Check bill for errors
Summary: A great value and good moving experience. Can be complicated, but worth the effort to follow instructions. Remember, these are freight trailers, not moving trucks, so pack everything carefully. Epinions helped me make the choice to use ABF U-pack ...
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Feb 06 '12
Pros: Value, and I didn't have to move myself.
Cons: Can't think of a single one... really.
Summary: We had to move the contents from a mini-storage facility in Forida to Kansas City. The monthly fees from the storage company were eating at us but we really didn't have the time or money to go to Florida to pick them up.I looked into flying ...
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Jan 12 '12
Pros: Not much -
They might deliver on time
Might be less expensive than other options
Cons: Some possessions WILL BE DAMAGED!
Some possessions WILL BE FILTHY after the move!
= Costly move!
Summary: I hired ABF U-Pack on two separate occaisons. Apparently the dirt and damage during the first move seemed possible to prevent on the second move. It wasn't! You can shrink wrap all your possessions and then place tarps under and over everything. ...
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Jan 12 '12
Pros: Customer Service, Professionalism, Simplicity of Service and Reliability
Cons: Size of Cubes
Summary: Eleven years, inflation and gas hikes had transpired since I drove my belongings from the west coast. With less money and more stuff, I had to find a reputable and affordable moving option. U-Pack was the answer. I didn't have to worry about mishandling ...
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Jan 10 '12
Pros: Saves driving, good service, and the convenience is top-notch.
Cons: Used more space than "estimated;" get dollys and pads somewhere else--but these are OK.
Summary: We planned on using a "move yourself" service and compared quotes. When comparing with gas and insurance to drive myself, the U-Pack came back almost exactly the same--and with significantly more room in the truck!We packed everything ...
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Jan 04 '12
Pros: Professional, courteous, reliable and reputable
Cons: The only con is that Upack does not rent moving blankets.
Summary: I read a lot of reviews on Epinions to understand what I needed to pay attention to and the two complaints that I saw from people that were unhappy were damage in transit and late delivery.We spent a lot of time ensuring our boxes were packed ...
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Dec 31 '11
Pros: Very economical, YOU control access to your possessions, courteous staff at all levels
Cons: NONE.
Summary: ABF was AWESOME! From my first contact for a quote through to the pick up of my empty Relo-Cube everyone I dealt with was courteous and helpful. I had also looked into using PODS but, because of the size of their containers, they were more than double ...
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Dec 22 '11
Pros: Price
Convenience
Customer Service
Flexible scheduling
Cons: None.
Summary: We recently used ABF U-Pack for a move from Calgary, Alberta to Missouri. We selected them for a combination of reasons - price (several hundred $$ cheaper than a U-Haul truck once we factored in gas expense), convenience (we were able to ride in one car ...
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Dec 19 '11
Pros: ABF provided professional, quality service. I would be happy to use them again.
Cons: Lighting at service locations for loading and unloading at night could be improved.
Summary: Recently I needed to move more boxes across the country than I could fit into my car. The boxes were filled mostly with books (i.e., the boxes were heavy!), and a price comparison with UPS, FEDEX, USPS, and/or just renting a moving van showed that ...
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Dec 14 '11
Pros: Flexibility, Not having to drive an unfamiliar vehicle, courteous sales staff and drivers
Cons: The Load Divider does need more that one person to put up and down.
Summary: My wife and I were moving items to Oklahoma from Vermont at the end of this year (2011). We had origianlly thought of renting a truck and one of us would drive the truck and the other would have to drive the family car. My wife who was ...
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Dec 09 '11
Pros: Lowest cost option, avoided driving a truck for 20 hours. Flexible space.
Cons: U-Pack does not rent pads - we had to get creative.
Summary: My Daughter and Son-in-law needed to move their household from Wisconsin to Texas on a budget. My son-in-law landed a great job but there was no relocation package. Twenty years ago, the full-service, cross-country moves I was involved in cost ...
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Dec 07 '11
Pros: None yet. I will updated after the move.
Cons: Wasted day, missed work, uneccessary added stress, lack of customer service.
Summary: My boyfriend and I looked at a LOT of moving options for our relocation to Washington state from Arizona. Essentially, we went with U-Pack because the representative guaranteed us it was the most convienient option and their customer service was ...
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Dec 06 '11
Pros: They were the cheapest pod style company.
Cons: They really don't care about their customers.
Summary: If I could give them less than one star, I would. I used U-pack on my recent move from Texas to West Virginia. I went with this company based on the great reviews I found. I don't know why my experience differed so much from everyone else's, but it was ...
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Nov 11 '11
Pros: it all seemed good but ended up being a nightmare
Cons: Never seeing your belongings again. Being pushed around. Stress!
Summary: This is a very brief summary that I put out around the Internet and the BBB. I could have 45 pages with all that I have been through. It has only been in the past week that things were straitened out for my husband to go in and pay in person. The thing ...
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Oct 17 '11
Pros: Friendly, flexible, professional, efficient.
Cons: none
Summary: I used u-pack to get move from Orlando, FL to San Diego, CA and it was a great experience! Everyone I talked to was courteous and professional and really made me feel like I was making the right decision by using their company. Their sales ...
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Oct 05 '11
Pros: - PRICE
- Convenience
- Friendly customer service and drivers
Cons: - Large space to get parking for delivery
Summary: I used ABF U pack services for a long distance move for my 2 bedroom apartment from NY to LA. As you can imagine the prices for this move were through the roof! I was nervous to use a company that freight hauls all of my belongings as opposed to a moving ...
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