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by rubytt , Aug 16 '04
Pros: you don't have to drive the truck. Cons: we feel kind of cheated.
it sounded like a great deal, and might've been if we hadn't run into several instances of bad luck. like not realizing that they measured from the most extreme point of the bulkhead, and that 5'4"=6'. on delivery of our truck from the terminal, we had ...
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by studa , Sep 23 '03
Pros: Less expensive alternative to full-service movers. Cons: Clearly a side-business to ABF trucking - terrible customer support.
My recent "move" with ABF U-Pack was a costly nightmare. I needed U-Pack to move my belongings from ...
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by daveandmel02 , Apr 23 '08
Pros: Quick, easy, delivered as promised, gave peace of mind Cons: none
My wife and I recently used ABF to move us from Waynesboro, PA to Jacksonville, FL. We looked in to renting a truck and driving it ourselves the 820 miles we drove (we did not do that), and we looked in to PODS (they wanted over $2,000 for a service ...
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by gretchen7923 , Apr 24 '02
Pros: You pack everything yourself, inexpensive. Cons: Misleading contracts, unhelpful staff, barricade seems safe & easy, but it is not.
My experience with ABF was a nightmare. It started out o.k. I read the reviews on this site and did lots of research. I decided on ABF and they gave me a price that had been quoted to me by another company. I appreciated that. I signed the contract...
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by sierracc , Sep 03 '08
Pros: Delivered on time, super tall inside! Items arrived in Kansas in one piece on time! Cons: Trailed leaked a bit - no major damage.
When we moved from Reno, NV we chose U-Pack for a few different reasons. 1) We wouldn't have to drive a big truck and tow our truck 2) They offered storage if we couldn't find a place to rent when we arrived 3) The price we were quoted was just ...
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by fraggle1234 , Oct 11 '05
Pros: Great customer service, cheaper than the competition, on-time delivery Cons: can't think of one
We had to move across the country from Utah to Virginia in a very short time and on the cheap. We considered all the options including the PODS. PODS were WAY over-priced. ABF U-Pack was a great alternative. We even compared ABF U-Pack with other ...
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by nelligan , Dec 01 '03
Pros: ABF personnel were all great to work with, in person and on the phone. Cons: The time it took to becoming comfortable with the U-Pack process was the only con.
It's actually been more than a year since my wife & I had ABF move our entire 4-bedroom household from Columbus to Portland, Oregon. Obviously I still have strong feelings about the experience, since I am "just" getting around to writing this review. ...
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by yourzombiebaby , Aug 22 '07
Pros: CHEAP!
Online tracking. Cons: Indifferent local customer service.
Terrible scheduling.
ABF is absolutely the most affordable way to move. It's the timing and service that is all off. We reserved our truck to move from Michigan to Oklahoma several weeks in advance. They were confident and reassuring on the phone at that time that they ...
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by newbhikku , Jun 08 '04
Pros: CHEAP CHEAP CHEAP! Also, you can't beat the convenience. Cons: Bring your own ramps and/or dollies if you know someone who has them.
I'm a 28 year old female and have moved around quite a lot. So I know how expensive it can be...the costs just seem to mount and mount and mount. Three years ago I moved from the Northeast to Texas and used Uhaul. What a pain in the butt that was! First ...
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by butterflower , Oct 04 '08
Pros: Friendly driver and phone support, timely delivery and transit time Cons: The trailer was a little late.
My 2 kids and I recently flew from Washington State to Virginia, then found out my husband was not coming later. I had to figure out how to get our stuff here, relatively quickly and inexpensively. I checked into several options and ABF was the ...
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by maddipati , Aug 23 '07
Pros: Worry-free, helpful, courteous, positive, proactive service. Cons: None whatsoever!
We had just concluded the move for my daughter from Detroit to St. Louis for college purposes. I first reserved a Uhaul truck. Later, while searching the web for movers, I discovered the service Upack. After reading the comments from other users, I ...
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by sfmiller_73 , Nov 20 '04
Pros: Quality customer service from dispatcher and drivers Cons: None
I am in the process of completing my move with ABF and am so impressed with the processes that I would recommend them to anyone and everyone. I have moved my family several times over the past few years and have had very bad experiences and nuetral ...
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by campbellt , Jul 13 '07
Pros: they do the long distance driving Cons: use only if you can load your own belongings
I wanted to say how well my experience was with U-Pack in my recent move from Maryland to Texas. I had weighed all the options for such a long time as to how to get my family there in tact and with our sanity when I found ABF U-Pack on the internet. The ...
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by hughesindc , Dec 29 '03
Pros: Service exactly as advertised, on time, great customer response, great web info Cons: you have to pack it all yourself, made for a couple sweaty days
Here's the note I emailed to ABF corporate offices: When we needed to move all our stuff across country - upstate NY to Oregon - we were nervous. We'd heard horrible stories about traditional movers, and their initial price quotes were way more than ...
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by cindykw , May 30 '03
Pros: Less expensive than Penske or Uhaul.
Cons: You have to do all the loading and unloading yourself.
After 20/20 aired the episode with the online moving scams, We were very skeptical about hiring anyone to move our household belongings. I spent hours online researching moving companies. The other companies wanted to charge by the pound. I was quoted...
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