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- Express Reviews
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Not rated yet by the Epinions community Feb 28, 2013
Pros: Cost effective, professional, and accommodating moving service.
Cons: None to report.
Summary: Drivers and call center personnel were helpful and courteous. CA to FL move went smoothly. They tailored my relo-cube drop and pickup just for asking over then phone. I asked for a specific pickup time when the cube was dropped for the same day and it
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Not rated yet by the Epinions community Dec 30, 2012
Pros: Price convenience customer service
Cons: None!
Summary: I have moved about 28 times and was sorry I did not find uPack sooner. I had a lot of complication of my own during the move and ABF customer service was AMAZING, I am getting ready to move again and can do so with confidence knowing I am getting
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Not rated yet by the Epinions community Dec 20, 2012
Pros: No pros
Cons: Poor communication. Slow service.
Summary: I was extrememly disappointed by my Upack experience. I was promised a three day transit. I even moved my loading day a day earlier just to guarantee that my stuff would arrive on time. After all that trouble, my stuff was still late and the company
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Not rated yet by the Epinions community Dec 14, 2012
Pros: cost effective, clean and airtight containers and friendly service representatives.
Cons: no cons what so ever!
Summary: I wanted to comment on my recent experience with U-Pack moving and what a great experience I had with them. Not something one usually states when there is a move going on!! Anyway, my mom passed away earlier this year and left me a lot
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Not rated yet by the Epinions community Dec 12, 2012
Pros: price
value
on time ( both ends)
meet or exceed all expectations
best of all the people
Cons: none
Summary: Everything was seemless. professional, curteous, pleasant people to deal with. Excellent pricing. Totally on point company. Best customer service experience I have ever had. Totally recommend this company
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Not rated yet by the Epinions community Dec 8, 2012
Pros: Timely, competitive pricing, great customer service, stuff arrived unharmed.
Cons: My one complaint is ReloCubes can only be dropped off Monday through Friday.
Summary: I had used this company previously from CA to NY and had a good experience. The entire experience was stress-free, which when you're moving across the country, says a lot! They dropped off my ReloCube on time, I packed it on my own time, they picked it
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Not rated yet by the Epinions community Dec 3, 2012
Pros: Professional
Courteous
Affordable
Timely
Excellent communication
Cons: The dirt you pick up moving.
Summary: We had to move my 87-year-old mother from Tucson to Washington State. I can't tell you how much we appreciate the friendly, professional service we received from UPack. Everything went exactly as promised, her household goods arrived on time, allowing us
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Not rated yet by the Epinions community Nov 29, 2012
Pros: Price, Great Customer Service, Easy, Reliable,
Cons: Some items shifted (cracked) during move, but I could have packed better.
Summary: I recently moved out of storage in New York City. I used ABF Relocube. One cube cost as much as two months of storage. I wished I would have known about them sooner! I ended up needing a second cube and I was able to secure
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Not rated yet by the Epinions community Oct 30, 2012
Pros: Reasonably priced, good customer service, accommodating of special requests
Cons: None. They were fair, available and flexible throughout the whole process.
Summary: My husband and I recently moved cross country from DC to San Francisco and used ABF U-Pack's Relocube. We did our research beforehand and contacted four companies to compare - ABF U-Pack, PODS, UHaul's Ubox and Door-to-Door. PODS sounded
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Not rated yet by the Epinions community Oct 26, 2012
Pros: Simple, cheap, hassle free.
Cons: None.
Summary: It took me an hour to pack in St. Louis, Mo and the U-pack pod arrived in Seattle a week later. Easy planning, easy shipping, easy tracking, and all good customer service. Not a single problem or complaint. Even arranged for a LIVE unload in Seattle to
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Not rated yet by the Epinions community Oct 25, 2012
Pros: FAST-ACCURATE-COMPETITIVE PRICING-DRIVER HAD WONDERFUL ATTITUDE-RECEIVED GOOD WITH NO DAMAGE
Cons: I CAN NOT GIVE YOU ANY NEGATIVE FEEDBACK..
Summary: We are returning customers, We were so pleased with our first transaction we decided to once again use your services Today the second shipment was picked up and once again we had your driver
Vibhor
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Not rated yet by the Epinions community Oct 22, 2012
Pros: - Great customer service
- Much cheaper for our move
- Professional and friendly drivers
Cons: - 4 day shipping estimate is a long time and guaranteed delivery is expensive.
Summary: I had a great experience with U-Pack and ABF. Every time I called them throughout the whole process of trying to decide whcih company to use all the way through delivery I came away impressed. I reached a person quickly every time and they were
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Not rated yet by the Epinions community Oct 19, 2012
Pros: Service is king; ABF shows it in every way.
Cons: Price increase was a bit too much.
Summary: I chose ABF for various reasons when I moved from Reno, Nevada to Branson, Missouri about eight months ago. Everything about the experience with ABF was impressive. When I had to return to Reno, ABF came out on top again except for.... the price. The
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Not rated yet by the Epinions community Oct 18, 2012
Pros: YOUR belongings are NOT mixed with anybody elses.
Cons: I honestly can't think of a single one.
Summary: We moved from AZ to NY. It was so easy. We just packede up the relocube in the driveway, called them to pick it up. It was delivered to the terminal in NY in six days (including weekends!!!). We unpacked it at the terminal in New
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Not rated yet by the Epinions community Oct 18, 2012
Pros: friendly
fast
affordable
Cons: none, we had a great experience
Summary: ABF was great! They had a fair price for a long distance move, and they were FAST!! Our relo-cube was picked up on a wednesday, hours after we called to say it was ready, and they were ready to deliver it to us in NJ by Monday!!! We went with relo-cube
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Not rated yet by the Epinions community Oct 11, 2012
Pros: Reasonable cost, on-time delivery of cube at starting and ending locations, ABF employees.
Cons: None.
Summary: From the prompt online quote to the on-time arrival of the cube at its destination, we had a great experience with U-Pack. The cube was clean and in excellent condition when it arrived for packing. Knowing the specific dimensions of the cube made it
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Not rated yet by the Epinions community Oct 11, 2012
Pros: Price, Promptness, Courteous, Honest!
Cons: None
Summary: From our inception, moving from Maine to California. We explored all moving options. ABF provided great customer service from the onset to the finish line. Everything I was quoted came to fruition. Trailer delivery, Trailer
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Not rated yet by the Epinions community Oct 10, 2012
Pros: Price quote before you make any commitments
Friendly customer service
Cons: Truck leaked in rain
Summary: Moved from Wilmington, NC to Wilke-Barre, PA large house full of funiture and years of collected items. I started researching for this move months in advance. ABF U-Pack, by far, had the best price for a long distance move. The only
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Not rated yet by the Epinions community Oct 4, 2012
Pros: flexible; secure
Cons: high trailer requring a long ramp
Summary: We used U-Pack to move the rest of our 5 bedroom household, after storing 3 u-boxes of stuff to help make our house look good. It all fit into one trailer, thanks to the amazing packing job by Aaron's Back Company in Billings, MT. The ABF
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Not rated yet by the Epinions community Sep 26, 2012
Pros: budget-smart
pack things the way you want them
trustworthy
Cons: 3-business day limit to load/unload--have them deliver cubes on Wed
Summary: We moved from San Diego to Lincoln, NE in three relo cubes. ABF staff was professional and skilled on both ends. They stored our stuff for three months in Lincoln while we found a house. Everything was delivered as promised
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