Allied Van Lines

192 ratings (183 Epinions reviews)
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    Highest Rated Consumer Review by the Community

  • Allied Van Lines helped my move go smoothly

    Aug 1, 2009 by
    Rated a Very Helpful Review
    Pros: Arrived on time.  Worked quickly. Final price less than quote. Nothing broken.
    Cons: Some communication issues.

    Summary: After moving twice in 16 months and using professional movers both times, I'll never go back to the days of using U-Haul!  For my most recent move I used an affiliate of Allied Van Lines called Bailey's Moving & Storage.  Despite the ... read more

  • REFUSAL TO ACCEPT LIABILITY FOR DAMAGE TO PERSONAL GOODS

    Jan 21, 2014 by
    Not yet rated.
    Pros: None
    Cons: Refusal to accept liability for damage
    Poor customer service by claims staff
    Poor Value for money paid

    Summary: Moved from Sacramento, CA to Phoenix, AZ for a total cost of over $2300. Broken china in a container marked "fragile" and damaged dented furniture. When I filed my claim of damage I was flat out denied. I was even accused of packing broken china. Even ... read more

  • Worked for us

    Sep 21, 2013 by
    Not yet rated.
    Pros: professional, efficient, friendly, excellent service, fast
    Cons: more expensive than some

    Summary: We hired Allied (Showcase Relocations) out of Kamloops, BC, for a long-distance move from BC to southern Alabama. The entire Allied crew worked hard to make the  move as smooth and hassle-free as possible. We were struck by the high level of ... read more

  • Crooks, Idiots, Wimps, and Thugs

    Aug 12, 2013 by
    Not yet rated.
    Pros: Showed up on time.
    Cons: Deceptive, dishonest, lazy, unprofessional.

    Summary: Emmerick's Van and Storage, of Allied Van Lines, is probably the worst mistake we made while moving. We also did not check these reviews, and really wish we had. The salesman estimated our home would take 8 hours to load. We had already done all of the ... read more

  • Horrendously unprofessional-Michigan to Seattle

    Dec 4, 2012 by
    Rated a Very Helpful Review
    Pros: Absolutely none
    Cons: Unprofessional
    Misogynistic
    Liars
    Will say anything to make sale
    AVOID LIKE THE PLAGUE! 

    Summary: Move from Michigan to Seattle Washington, from house to apt.  Expressed concern to salesman from Kent Moving and Storage that my two largest items, an upright piano and a hutch, would be difficult to get into a third story apt.  "Don't worry, ... read more

  • Smooth Move from MD to FL

    Nov 12, 2012 by
    Rated a Very Helpful Review
    Pros: Respectful, On Time, Careful, Nothing Lost, English speaking
    Cons: None

    Summary: My move was from MD to FL.  It was a personal move and not a corporate move.  Contents were mving from a 4 bedroom row home in Baltimore city to a  4 bedroom ranch in South FL.  I packed the contents myself.  The local rep in ... read more

  • Awful! Why didn't we read the reviews??

    Sep 8, 2012 by
    Rated a Helpful Review
    Pros: Most of our items arrived, except what they left on our front lawn.
    Cons: Everything else. AND NO KID GLOVES. Epinions toggle doesn't work.

    Summary: We chose Allied because the salesperson seemed genuine and trustworthy. Huge, huge mistake. They literally threw our belongings onto the truck, breaking and damaging numerous items. We took pictures of the truck, and every Allied representative agreed ... read more

  • Disappointed

    Sep 3, 2012 by
    Not yet rated.
    Pros: Kudos to Coleman American for having some good guys working for them in Alabama.
    Cons: Delivery outside the contracted timeframes.  Broken & missing items.

    Summary: I have made 4 other long distance moves before and never ran into the issues that I experienced with Coleman American (Allied).  The salesperson omitted packing from the original estimate and then shorted cartons on the second.  The paperwork ... read more

  • Allied Van Lines dangerously incompetent

    Aug 18, 2012 by
    Not yet rated.
    Pros: Showed up on time
    Supervisor very responsive to customer concerns
    Good communication
    Super FAST packing
    Cons: Loud rap music blaring with questionable lyrics, without asking me
    Cursing
    cigarette butts
    generally unprofessional

    Summary: Yesterday (Friday) when the movers showed up at 9:00 am and began blaring rap music with questionable lyrics/words loud enough for my neighbors to hear, they began packing, and found my weapons before I could get to them and secure them. My husband is a ... read more

  • Horrible, horrible company!

    Jun 25, 2012 by
    Not yet rated.
    Pros: None
    Cons: They have no respect for the customer or their belongings.  No communication.

    Summary: Moving with Allied was one of the worst experiences of my life.  The day they packed I had to watch over everything.  They banged the furniture around, put a hole in the wall (which we had to repair before we left) were totally inept and not ... read more

  • Super disappointed

    Jun 12, 2012 by
    Not yet rated.
    Pros: They arrived on time to pick her stuff up. The movers were nice.
    Cons: Unprofessional
    Untimely
    Unresponsive

    Summary: My sister chose to use this company to move her from Greenville, SC to Denver, CO. The guys arrived on time and were very nice. I have no problem with them. My problem is with the woman handling their account and the company itself. Her name is Julia. ... read more

  • Worst customer service

    May 10, 2012 by
    Not yet rated.
    Pros: Excellent packing of breakables
    Cons: terrible customer service and lack of responsiblity when they lose items or even damage them

    Summary: If you are in need of a moving company then look elsewhere than using Allied. We thought a business who has been around for over 75 years should know how to do business professionally and responsibly. We have learned this is not the case for Allied. They ... read more

  • Worst International Moves

    Apr 11, 2012 by
    Not yet rated.
    Pros: None. No oversight from the parent company and no pride in their work.
    Cons: Bad. Bad. Bad.

    Summary: We used Allied twice in international moves. After the first time, I was hesitant to use them again but my husband's company encouraged me to do so. I did so and as they say "...fool me twice, shame on me..." The level of damage was unbelievable and even ... read more

  • worst movers in the USA

    Mar 24, 2012 by
    Not yet rated.
    Pros: no pros what so ever they are terrible
    Cons: most unproffesional peole working in the USA

    Summary: these unproffesionla people lost over 3000.00 worth of items along with personal unreplaceable items. They told us we could not buy insurance and via e-mail showed how little they care about their customers, they acted like it was our fault they lost the ... read more

  • Horrible Service

    Jan 12, 2012 by
    Not yet rated.
    Pros: There were absolutely no pro's to this experience. .
    Cons: Everything. This company does nothing well. 

     

    Summary: This was, by far, the worst customer service experience I have ever had. All of my containers were labeled as "CU" for contents unknown. Very convenient given that when they lose 6 of your containers they get to assign an arbitrary value to them! Not ... read more

  • Do Not Use Allied

    Jul 25, 2011 by
    Not yet rated.
    Pros: The delivery people were very careful and apologized for the broken items we found.
    Cons: Look at my washer problem

    Summary: Our washer had to be locked down, in which Allied supposedly did in tampa, and when the washer was delivered to us, they came out to unlock it and balance it.  They did not balance it and they had to come out a second time. The guy was here five ... read more

  • Horrific experience!!!

    Jun 22, 2011 by
    Not yet rated.
    Pros: Cannot think of any!!
    Cons: Incompetence, no follow up, unforgiving!!

    Summary: Allied Van Lines - Coleman America showed up on moving day with an 18 wheeler that was 60-70% full of other peoples stuff.  The driver seemed frustrated that he was being put in this position and offered to get it as much as he could.  He ... read more

  • BAD BAD BAD.......Night mare from the start to finish

    Jun 6, 2011 by
    Not yet rated.
    Pros: EXPENSIVE EXPENSIVE EXPENSIVE!!
    Cons: EXPENSIVE,RUDE,DAMAGED,DELAYED, LOST ITEMS

    Summary: We are repeat customer and have been deeply inconvenienced with this move right from the start. I ma  willing to go the small claims court if needed but in interest of  both parties I would like to settle this amicably. I ... read more

  • DO NOT USE THEM

    Feb 7, 2011 by
    Not yet rated.
    Pros: none
    Cons: Unprofessional,  unskilled, disorganized, not trustworthy, rude, damaged most furniture, terrible claims department, ultimately expensive.

    Summary: In five moves this was far and away the worst moving company by every measureable.  They start off nice to try and get your business, then the packers and movers show up.  These are people you would not otherwise let in your home.  I still ... read more

  • Worst Moving Service Ever!

    Jan 19, 2011 by
    Not yet rated.
    Pros: Very nice coordinator, who in the end could do nothing to help but apologize.
    Cons: Poor service, haphazard tagging, lost items, heavily damaged goods, belligerant workers.

    Summary: After living in the same house for over 20 years, my husband was transferred from New Orleans to Dallas.  He works for the only branch of the Federal government that does not pay for the move.  We received bids from several movers and decided ... read more

  • would never recommend them to anybody ever

    Dec 29, 2010 by
    Not yet rated.
    Pros: This is hard.......... I guess the driver was nice
    Cons: EVERYTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    Items Stolen
    Items Damaged
    Not on time
    Need I go on?

    Summary: This company was horrible!!!  My mother used them to move everything in her house from Texas to Iowa.  First problem, they were not on time, Second problem they loaded everything in texas, and for some reason they unloaded everything and ... read more

Showing 1-20 of 183 reviews
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