Bekins Van Lines

Pros: Moving crew was careful (except for the lost pillow) and courteous.
Cons: Poor communication, lousy follow-through, very questionable billing practices.

Absolutely would not recommend using this company.  The work crew themselves were courteous and generally very good.  The office staff and moving consultant, on the other hand, have made our experience with this company so bad that I would not ...

Pros: The packing team was friendly.
The driver seemed to be managing the loading team pretty well.
Cons: Did not deliver on the agreed-upon time span
Did not provide actual weight

I moved from FL to WA. I gave my business Bekins with the condition that my furniture would be delivered no later than July 17th. I was starting a new job on the 20th. Besides having a contract, the sales person (Alain Tuleda) gave me assurances that ...

Pros: They finally showed up. 
Cons: Totally incompetent movers, didn't use padding or wrapping until asked, gouged us on price.

Bekins came 2 1/2 hours late (driver and 2 "helpers").  The driver who was responsible for the move didn't even get out of the truck because it was hot, and had a couple of dirty, tattooed, incompetent losers load our furniture.  One of ...

Pros:  The packers did a pretty good job; few things were broken.
Cons: Things were stolen and it was hard to track what/where/how for insurance purposes.

I am so happy that Eopinions has Bekins Van Lines listed.  I have wanted to tell the world about our terrible experience with them to discourage others from using them.  I am convinced that they have a racket going.   The guy who ...

Pros: Sales person was good!
Cons: Delivery of services SUCKED!

Please use extreme caution when moving, if using Bekins.  My family moved across country last fall and have had a nightmare in dealing with them.  As with most, the sales person who came to our house was great.  She promised such great ...

Pros: Great move.
Cons: Small ad.

I hired Boyer Rosene Bekins to move my mother and was very impressed with their service.  The girl that answered the phone was very helpful and didn't seem like she was trying to sell me anything.  The manager who came out to give the estimate ...

Pros: All items their packers wrapped came in perfect condition. Nothing broken.
Cons: Left dining room table & patio furniture in warehouse now no driver to deliver it

The end of March we paid Gates Moving of Venice(now Sarasota)FL to do the packing of our breakables and move all our household furniture and breakables to their warehouse until we were ready to have it all moved to our new home in TN. We paid monthly for ...

Pros: Sales
Cons: Packing, reliability, and everything else.

My first experience with movers in the US has been bad (Allied Van Lines), but with Bekins it's a nightmare, which is not over yet. Excellent sales force, horrible packers (also, they lie), and totally unrealiable service. They have yet to deliver ...

Pros: There no positive values for this company
Cons: Total disregard for customer. no customer service, total isolation from human contact.

Our move was between Chesapeake Va. and the Chicago area. We have used Bekins twice before on cross state moves and always had something damaged slightly, but they had their own contractor come to the home and fix what he could or give us replacement ...

Pros: Our things arrived on time and nothing was broken or too badly scratched.
Cons: Poor customer service. Slogan: Trust Goes A Long Way is a load.

Everything was great until delivery. The driver was miffed that my husband wasn't able to help him unload the van. Stuff was thrown into our storage unit at a break neck speed, making it difficult to keep up with what was actually going in there. ...

Pros: Driver polite and hard-working. Customer service representative polite and understanding, but inevitably useless.
Cons: Agent lied, owner did not return calls, movers lazy, slow, damaged belongings, billing department rude.

We had a bad move a few years ago, and were very concerned that it might happen again. We settled on Bekins after the agent, Jeff Grant, in Norfolk, VA convinced us that they were the ones to use. We had several concerns about moving our entire 4 ...

Pros: Local agent good, inexpensive
Cons: Takes too long to deliver, Keeps changing estimates of delivery day

The Summary: (If you don't want to read my whole experience) Local agent was good to work with, but Bekins and/or my driver took advantage of the long delivery period I was given. My estimated arrival date changed multiple times, and my driver never ...

Pros: The guys that did the trucking move were honest.
Cons: about everything you could imagine..hard to explain to my little girl about her bank.

My little 5 year old had her a little piggy bank she had worked so hard for during the summer selling Kool Aid and helping the after school sitter bake cookies. She had about 50.00 saved. The packer stole the big bills and left the change in her bank. ...

Pros: They do what their paid to do.
Cons: none

I just read the negative review of Bekins South Florida that was on this site and I'm surprised by everything the customer said. I've been using Bekins for more than thirty years, both locally and long distance, including Bekins of South Florida, and ...

Pros: Honestly cannot think of any pros. I cannot say anything positive about these people.
Cons: It was the worst moving experience of our life!

If you want an incredibly stressful moving experience, these are the folks for you! Their packers arrived late & did not have enough people, so they had to call for more. (They did not estimate the number of people & time needed to pack our 3 bedroom apt ...