Bekins Van Lines

Pros: There were none
Cons: Anything that has to do with this company is BAD

Here is a copy of my email to the Bekins company after countless phone calls that have gone no where. Read it and decide for yourself what kind of company this is. I am VERY disgusted with your company. My family relocated recently from Texas to ...

Pros: Nont a one!
Cons: Don't care attitude backed with poor performance.

Before you read the following letter to the VP of Operations at Bekins in San Diego - a few suggestions (I have learned the hard way).

1. Visit the actual office of the moving company you hire. Walk thru. Poke around. If it looks dirty,...

Pros: friendly, on-time, took great care of my antique furniture, nothing broke
Cons: estimator low balled the bid and ticked off the driver

When we decided to move back east from california this spring, I called five different movers to come out and give us estimates. I had never heard of Bekins before, but had a friend who did a local move and had a good experience and suggested I call...

Pros: None
Cons: Poor customer service, unreliable delivery, excessive damages, the list goes on and on

I've moved over 10 times in the past 12 years so I've used quite a few moving companies. One of those moves was from San Francisco to Boston. When I originally moved from Boston to San Francisco, I used Atlas Movers and had a terrific experience, my...

Pros: Least expensive of major movers
Cons: Came a day late, claims not honored

We used Bekins when we moved from Ohio to New Mexico in 1994. We had several major movers come and give us estimates and go over their services in the weeks prior to the move. Bekins estimate was the lowest. My husband's employer was going to pay the...

Pros: Few; all eclipsed by the cons.
Cons: This company runs the gamut from inept to rude and potentially dangerous.

We recently hired Bekins of South Florida to move my elderly and infirm parents’ belongings from Florida to New Jersey. Save for the beginning, the experience was thoroughly unsatisfactory, as various Bekins employees displayed levels of thoughtlessness,...

Pros: Price
Cons: Delivery was over 1 month late, and contained only half of my goods!

I've done this before, as it was my 9th long distance move. This was however my first experience with Bekins and I had nothing but problems from the start.

Packers showed up 2 days EARLY to pack everything in boxes. Next day was a holiday,...

Pros: Wish there were some.
Cons: Just about everything.

We hired this mover because it was on an approved military list of companies to move our household goods from Dayton, Ohio to Colorado Springs. We chose Bekins because of a reputation it once deserved of giving outstanding service to its customers....

Pros: Sales person was good!
Cons: Delivery of services SUCKED!

Please use extreme caution when moving, if using Bekins.  My family moved across country last fall and have had a nightmare in dealing with them.  As with most, the sales person who came to our house was great.  She promised such great ...

Pros: 8 out of 10 times, no major problems
Cons: Abominable customer service. Amid problems, HQ is unreachable. Work days lost waiting in dark.

In August 2005, our furniture etc. went missing and did not arrive during the expected days. The most unaccountably irresponsible and rotten thing is that we never got to speak with anyone higher up than the first-level receptionists, who gave us the ...

Pros: NONE
Cons: Anything you can think of

Awful, awful, awful. One month without clothes, bed, furniture. I didn't want to buy furniture, since that would just be duplicating what I already had. When my things finally came, they wanted me to pay for a shuttle truck and I refused. I got Customer ...

Pros: Our things arrived on time and nothing was broken or too badly scratched.
Cons: Poor customer service. Slogan: Trust Goes A Long Way is a load.

Everything was great until delivery. The driver was miffed that my husband wasn't able to help him unload the van. Stuff was thrown into our storage unit at a break neck speed, making it difficult to keep up with what was actually going in there. ...

Pros: Movers worked very hard, in hottest weather; The move coordinator in Houston was excellent.
Cons: Organization - people worked well, but whatever policies or internal systems they had did not

recently I had to move from Houston to Phoenix, and thought I would take no chances (since I wanted to start a new job in a new city with little worry of moving myself etc).. so I decided to use what I thought was a good name, Bekins. The personnel in ...

Pros: Efficient, On-Time, No-Frills, Cheaper than Most!
Cons: No significant 'negatives' to report.

Just a note to let you know that we used Bekins of South Florida in Pompano and had a very successful move. Although it was a short trip (Ft. Lauderdale to Sarasota), we had a lot of stuff to move. The movers arrived July 13 to pack the truck. The 8 guys ...

Pros: stuck to the quoted price, most items arrived undamaged, polite drivers, great pre-sales experience
Cons: late delivery, damaged items, unwilling to honor contracts, insurance is worthless

I've endured five cross-country moves and have experienced a variety of challenges regarding that process but most were within the realm of reason. Not so with Bekins moving. The Loaders called me at work indicating they were waiting at my home in ...