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by aslccmls , Nov 07 '05
Pros: See above.
Cons: None.
Inexpensive. Careful. Courteous. Went above and beyond. Stashed all my stuff in one storage unit (quite a feat, actually). On time, neat, clean, packed my stuff better than I would have. Cheerfull, even. Despite short notice, my dad changing his mind ...
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by carinae , Dec 17 '05
Pros: On time, courteous, friendly and fast.
Cons: Reimbursement process for damaged/missing items is absolutely appalling. Total NIGHTMARE to deal with.
I've used Bekins before from moving our home in Las Vegas to Chicago. I noticed that minor things were missing - a couple of video games, CDs and DVDs. Those things were easily replaceable. I contacted Bekins when we moved from Chicago to the Bay ...
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by mgabriele , Mar 17 '01
Pros: The mover was friendly and did his job quickly.
Cons: Trying to get them to deliver was a nightmare.
I did not chose Bekins,I had no choice in the matter. My 30th anniversary with my employer will be next month and I was eligible for a reward. There were several choices and one was a curio cabinet. Since I need furniture,I decided to pick that. In the...
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by tigergal , Jul 20 '06
Pros: none
Cons: Missing and damaged items, harrassement
I recently moved from Tampa, FL to NYC using Bekins (Gates Moving Systems). From the very beginning they were not customer oriented and good sense would have not allowed me to permit one thing I owned to be in their possession, but they kept the rose ...
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by olddon , Aug 06 '07
Pros: They do what their paid to do.
Cons: none
I just read the negative review of Bekins South Florida that was on this site and I'm surprised by everything the customer said. I've been using Bekins for more than thirty years, both locally and long distance, including Bekins of South Florida, and ...
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by jlm08slm , Jan 17 '08
Pros: There no positive values for this company
Cons: Total disregard for customer. no customer service, total isolation from human contact.
Our move was between Chesapeake Va. and the Chicago area. We have used Bekins twice before on cross state moves and always had something damaged slightly, but they had their own contractor come to the home and fix what he could or give us replacement ...
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by gottaken , Dec 06 '01
Pros: No "pros" exist for Bekins Van Lines. They are unprofessional and unethical.
Cons: Bekins destroys property, doesn't honor contracts, pay for repairs or lawsuit judgments. Incompetent packers.
I hired Bekins for an interstate move, paying them half up front by cashier's check as demanded. I also bought their maximum additional replacement cost insurance. Without my knowledge or consent, Bekins contracted out the packing and boxing to an...
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by amitrama , May 11 '03
Pros: Lowest Bid, Good Driver. On-time pick-up and delivery
Cons: Improper Packing, Broke computer monitor and pictures, Bad delivery crew
We moved from Colorado to California and choose Bekins as the Van Line because of the lowest bid. Bekins was also recommended by our corporate relocation manager. However we were throughly disappointed with the packing crew. They left a lot of stuff...
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by liarsandcrooks , Sep 11 '05
Pros: NONE
Cons: RUN, RUN, AWAY --- WORTHLESS, LYING, THIEVES
Bekins, Atlanta, GA and Corporate office has proven to be a disaster from the start, and its not even over yet. I have a signed contract to transport household goods from Ga to western US and the carrier is 10 days past the promised last date of ...
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by pechnickr , Apr 28 '00
Pros: cheap, showed up on time
Cons: follow-up service/claims
Dealing with Bekins has been a nightmare! I used them for a move at the end of January. When they were unloading the truck, the driver dropped a beam across the front of my car, causing a great deal of damage. I have been trying to deal with their...
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by jackyec , Jun 27 '00
Pros: Me and my family are currently healthy
Cons: need I say more?
First, we received a phone call in April from the Bekins in Florida asking where we received the bid from in Dallas. The man from Bekins Ft. Lauderdale explained that they have a contract with Sound Advice and that they would be doing our move and that...
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by csimpson2 , Dec 20 '06
Pros: They only broke one piece of furniture
Cons: Service, price, attitude
I agree with other reviewers, Bekins is the worst. My moving experience was so bad that next time I'll just get rid of everything and buy new when I get there. Heck, at the prices they charge, it would have been cheaper. Details: they arrive and have ...
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by edkelly , Oct 08 '00
Pros: none
Cons: incredibly poor customer service
I have had 3 bad experiences with Bekins on only one move:
1. Did not move me on time...one week late delivering 80% of my household items, all other items came 2 weeks after that. I filed a claim for expenses (meals and hotel) for the week...
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by lizardcity , Jul 15 '01
Pros: "NONE!"
Cons: "BEKINS DOES NOT PAY DAMAGE CLAIMS OR RETURN PHONE CALLS!"
I contracted with Bekins to move my household possessions from San Diego, CA. to Henderson, NV.,
on 1-21-01. I paid $1,702.00 for the move, and $225.00 of that fee was for damage insurance. When
my household possessions arrived, the contracted...
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by ToComment , Dec 25 '99
Pros: There are none.
Cons: Dreadful customer service, as above.
The people at Bekins corporate in Illinois - and especially their affiliate in Jacksonville, FL - are the most chaotic I have ever dealt with.
I was repeatedly lied to and forgotten for weeks. Customer service people don't care a whit about...
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