Bekins Van Lines

Pros: Nothing comes to mind, but then I've lost my mind on this move.
Cons: don't even go there. I'm too upset.

I still have nothing but the clothes on my back. Entire household picked up in Cleveland on 4/17/06. It's now 5/1/06 and I'm here in NC.....do you know where your entire household goods are? I don't. I just sit in my new beach chair I bought ( I have 6 on the missing truck, I needed this one like a hole in the head). I wear my new bathing suit I bought (I have 4 on the missing truck). I eat fast food 3 times a day that I buy (I do have pots and pans somewhere on the missing truck). I hope the Bekins employees have a really lousy week cause they don't give a rats as#!*.

Pros: None
Cons: A real bait-and-switch operation .... the kind you hear about in the news. Totally untrustworthy.

I've moved many times in my life and using Bekins of South Florida in 2005 was the worst moving experience in my life.

They had one of their estimators come to my home, look at all my furnishings, and issued a firm quote. I accepted the quote and a few weeks later they came and loaded up my stuff.

While my furniture was in transit, Bekins of South Florida called to get my credit card number for payment. The price was a lot higher than what I was quoted. Bekins response was that "a revised quote" was issued THAT I NEVER RECEIVED NOR WAS TOLD ABOUT.

All in all, they had my stuff and wouldn't deliver it until I paid. It was extortion. I WILL NEVER USE BEKINS AGAIN after the experience I had with Bekins of South Florida.

Pros: direct phone numbers of people that are excessively rude.
Cons: lazy. slackers. rude. find joy in not delivering.

Movers would not deliver a product on days they claimed using the stupidest excuses ever and after 4 postponings I finally canceled my order because I was so frustrated. I would never ever recommend this company to anyone.

Pros: -On time
-Easy to book
-
Cons: Overcharged for amount of time and refusal to refund
Rude employees
Did not bring adequate packing materials.

I've used several moving companies in the past and the move with Bekins is THE WORST of any.  They scratched up my hardwood floor, the crew foreman did not have experience packing and was constantly arguing with his more experienced subordinates.  They did not show up with adequate packing material.  I was told repeatedly that I would have to transport certain smaller items myself as they had NO paper or bubble wrap to use on them.  Bekins will not unload your items at the other location until they are paid in full.  I paid for the estimated amount of time and was told that if they finished quicker then the excess amount would be refunded....YEAH RIGHT!  Try getting anyone at BEKINS to issue a refund.  I'm still trying to resolve this issue.  However no one will return my calls.

Pros: NO PROS. BUYER BEWARE.
Cons: As above, please use a more trust-worthy company for your move...

Having moved several times, I had the misfortune of using Bekins for a transcontinental move. For one, they were several hours late the day of my move. Then, returned drunk from a break and protracted the move well into the night. Subsequently, overheard that they "hate their jobs" and think that the customers are "idiots". When they delivered my furniture 3 major pieces including a dining room table, armoire, etc. were totally damaged- now they will not pay a cent for the damages because the people who moved me into my new home messed up the documentation. HORRIBLE. THEY SHOULD NOT BE IN BUSINESS.

Pros: NONE THEY WERE HORRIBLE
Cons: OVERALL HORRIBLE MOVING COMPANY

DO NOT USE BEKINS if you want a smooth moving experience..communication between driver/customer sucked, delivery was 8 days past the latest day stated on contract..overall they were the WORST possible company we could have hired to move...will NEVER use them again if we move!