Dependable Auto Shippers

Pros: They have usually been on time.
Cons: Please see review above...extraordinarily high rate of damage to transported vehicles...33% damaged in my experience.

We've used DAS 6 times, shipping cars a minimum of 1,200 miles each time for relocation, college enrollment, temporary reassignments etc.  Twice in those six times our vehicles have been damaged.  One Mercedes sedan had a perfect "circle" ...

Pros: None.
Cons: Terrible service, no returned phone calls,very late delivery.

I am a small used car dealer.  I bought a suburban on ebay on Sept. 15th, and chose DAS after checking prices and talking to the companies about delivery time.  I had a quote from a regional shipper that was a bit cheaper, but they weren't ...

Pros: You get what you pay for.  You spend more to repair damages.
Cons: Unreliable company.  
They won't accept any responsibilities for damaging your car.

Last year, I sold my car to a buyer in Arkansas, and I decided to ship the car. I dropped the car at the closest terminal, and they told me that I would not need to pay for their insurance because I already had my own car insurance. I agreed (big ...

Pros: Low cost for basic service, car actually arrived on time!
Cons: Dirty car, major scratch, only $150 liability??

I had used DAS a few years ago when I had a new car shipped from Ohio to California. I went down to the "depot" and was amazed to find out what a cheesy looking operation it was! Waited for a while for them to "find" my new minivan. Not too bad of an ...

Pros: -Car arrived without any major damage
-Phone reps were generally polite (though not very helpful)
Cons: -Car was late
-Mud inside car
-Customer service sucks
-No refund given

My experience with DAS was very frustrating overall.  The car arrived a week late, I had to pay a $35 "gate fee" to pick it up, and I was lied to throughout the process.Bottom line: auto-shipper are like furniture movers.  Customer ...

Pros: They were slightly cheaper than some other services.
Cons: Did not refund expedite fee as promised; very late delivery; bad customer service.

Despite the positive reviews I've seen on here, I did NOT have a positive experience with Dependable Auto Shippers whatsoever -- a very negative one, in fact.The sales rep who I dealt with on the phone initially promised multiple things that, ...

Pros: Friend gave good review
Cons: Cost almost $1,000 to ship and they caused ~$850 in damages and denied my claim

I had the car shipped from New Jersey to Arizona.  I had noticed that on both the Better Business Bureau website and other Auto Transport review websites, DAS got lower ratings compared to others and were also more expensive.  The shippers ...

Pros: They answer calls to schedule pickup immediately and are very considerate at that time.
Cons:  They will not step up and help you when they've done something wrong.

Shipped my 07 Chevy Silverado extended cab July 2 with no damage. The driver looked it over inside and out. Delivery was to be by the 12th. When the no one called me by the 12th and after many calls averaging 45 minutes wait, I was told they had until ...

Pros: They're insured.
Cons: To many to list. Refer to review.

I selected DAS as my mover without doing any real reviews and research. My vehicle was schedule to be pickup June 8th. DAS didn't pick it up until June 10th, not a show stopper but the beginning of a horrible experience. My vehicle was being ship about ...

Pros: Once finally picked up, my car arrived within 2 1/2 days!
Cons: Costumer Service-unfriendly, unprofessional, non-informative, uncaring, misleading, inefficient, inconvenient, cost more in the end

I moved from Arizona to Minnesota-I asked if my car could be picked up on a specific date, and was told by customer service, "Absolutely, no problem."  I was told I would be sent an email confirmation of my purchase order; since they asked for my ...

Pros: Absolutely no pros....
Cons: They don't repair your car when THEY damage it....

We had a terrible experience with them and would never ever use them again....THINK TWICE BEFORE USING!!! If you want your car back in good condition, this is not the company for you!Our car was so late, that rather than continue waiting for them to ...

Pros: If things go well, they are dependable.  The car gets cleaned too.
Cons: If things go badly, their customer service has no options available.

I have used DAS twice. The first time, the delivery was prompt. The second time, it took them two extra weeks. I found out that the DAS customer service has no control over delayed shipments. The cars get shipped when a carrier is going that way. ...

Pros: The only "pro" was the customer rep who is no longer there.
Cons: Poor delivery, communication, service and everything else.  Hire someone else.  eBay should remove them NOW!

Had show car delivered by DAS from AZ to PA.  Before arrival, I called DAS and spoke to an unusually good customer rep who provided all info she felt I needed when the car arrived.  She told me to write:  "will call within 24 hours if any ...

Pros: - Delivered as promised, no damage, no problems
Cons: - None

We were moving from Hawaii to the East Coast and did a lot of research prior to choosing DAS.  I had never shipped a car before and reading some of the nightmare stories on review sites made me nauseous.  I called around and got quotes ranging ...

Pros: Friendly staff, excellent tracking system, affordable, timely, no damage to my car! :)
Cons: None!

We purchased a car located in Texas off of Ebay and decided to have it shipped to Florida. Before we actually bought it, we hired a mechanic to go look at the car to make sure that the car would be worth buying. The mechanic told us that the car was ...