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by astrozombiex , Jan 28 '09
Pros: Excellent price and timely service in my case. Good online tracking. Cons: Their phone agents aren't so great.
I was really worried about shipping my car from Cambridge, MA to San Francisco, CA, but I knew I couldn't drive and DAS seemed slightly less horrific and clearly less expensive than the others. In the end I threw caution to the wind and just did ...
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by ravens23 , Apr 24 '09
Pros: - Delivered as promised, no damage, no problems Cons: - None
We were moving from Hawaii to the East Coast and did a lot of research prior to choosing DAS. I had never shipped a car before and reading some of the nightmare stories on review sites made me nauseous. I called around and got quotes ranging ...
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by steverogo , Dec 13 '07
Pros: They are legitimate. Price was fair. Cons: There was no downside
Had car picked up at my home in Westchester County in New York to be delivered to Tucson AZ in the fall 2007. The pick up was right on schedule and the delivery was ahead of schedule. The person who picked up the car was very careful about how he loaded ...
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by bethl1138 , Jan 13 '08
Pros: Cheap Cons: Slower than they claim
I used DAS to ship my 2002 Saturn SL2 from Seattle to Philadelphia in December. Reading some of the reviews here, I was really nervous to use DAS, but since I didn't discover the reviews until after my credit card had been charged, I decided to go ...
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by mar511 , May 30 '06
Pros: Vehicle arrived undamaged and washed, Customer service people are very calm. Cons: Took 35 days for an 18 day transport. Sales reps are no help after booking.
I did a ton of research on Auto transport companies to prepare for my move from NJ to NV. I saw all sorts of stuff and got all sorts of quotes. I finally thought to email my local AAA office for a recommendation because I didn't know who to trust. ...
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by manana , May 26 '01
Pros: less than none Cons: lots of sizzle, but NO steak
Dependable Auto Shippers (DAS) asked for three weeks to get my car from New Mexico to the East Coast. I gave them three weeks, and just before the anticipated delivery date I called for a status check and was told my car was in Georgia and should arrive...
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by cpc20042005 , Jul 20 '04
Pros: No damage on the cars. The service from the destination terminal was excellent. Cons: 3 to 4 week delivery! Horrible experience with the CA terminal.
We used Dependable Auto Shippers to ship our 2 cars from California to East Coast when we moved cross country. The salesman promised 5-14 day deliver and we used their door-to-door service. The first car took 21 days to deliver and the 2nd car was ...
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by educator15 , Jun 21 '09
Pros: Once finally picked up, my car arrived within 2 1/2 days! Cons: Costumer Service-unfriendly, unprofessional, non-informative, uncaring, misleading, inefficient, inconvenient, cost more in the end
I moved from Arizona to Minnesota-I asked if my car could be picked up on a specific date, and was told by customer service, "Absolutely, no problem." I was told I would be sent an email confirmation of my purchase order; since they asked for my ...
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by lsvgg , Jul 17 '09
Pros: They answer calls to schedule pickup immediately and are very considerate at that time. Cons: They will not step up and help you when they've done something wrong.
Shipped my 07 Chevy Silverado extended cab July 2 with no damage. The driver looked it over inside and out. Delivery was to be by the 12th. When the no one called me by the 12th and after many calls averaging 45 minutes wait, I was told they had until ...
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by shaughnormessy , Oct 03 '02
Pros: Only 24hrs notice for vehicle pick-up. Cons: Poor customer service.
"Expedite" means nothing.
You can tell they have this routine down.
Went w/DAS because I bought my vehicle on Ebay which recommended them as a vehicle mover. They also offer 24hr notice for p/u which is good, and the internet "vehicle tracking" from any pc sounded good too. Customer service was fine, calls returned,...
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by empro68 , Jan 21 '09
Pros: Did exactly what was required. Cons: Honestly, there was not a single negative with this experience.
I purchased a Chevy Tahoe from a dealer in Texas and had it shipped to Pennsylvania. I chose Dependable Auto Shippers pretty much based on the ad they had on the Ebay listing page. The customer service person was friendly and answered ...
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by blitzburgher , Apr 27 '09
Pros: The only "pro" was the customer rep who is no longer there. Cons: Poor delivery, communication, service and everything else. Hire someone else. eBay should remove them NOW!
Had show car delivered by DAS from AZ to PA. Before arrival, I called DAS and spoke to an unusually good customer rep who provided all info she felt I needed when the car arrived. She told me to write: "will call within 24 hours if any ...
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by neomist , Jun 22 '09
Pros: They're insured. Cons: To many to list. Refer to review.
I selected DAS as my mover without doing any real reviews and research. My vehicle was schedule to be pickup June 8th. DAS didn't pick it up until June 10th, not a show stopper but the beginning of a horrible experience. My vehicle was being ship about ...
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by speedydog , Feb 20 '09
Pros: None Cons: thats it they are cons
DO NOT I repeat do not use dependable, there is nothing dependable about them my vehicle sat for 2 weeks and never got picked up ,told me 5 days in a row it was set to be picked up (a different lie everyday),first was truck broke down then truck would be ...
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by gottogetgoing3 , Oct 02 '07
Pros: none Cons: Rude, overpriced, angry, bitter, associated with ebay/paypal
DAS is an extremely overpriced auto service. I originally bought a 2004 Ford F-350 on ebay with a 4" lift kit in it, which is pretty typical for a truck. I called them up and asked for a quote to ship it from WI to WA. The first guy asked me if it was ...
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