Dependable Auto Shippers

Pros: You've got to be kidding
Cons: Too many to list!

I'm convinced the 'favorable' responses are the exception. This was a nightmare from start to finish! Arranged for pickup on February 22, 2005 with a delivery date of March 15. The so-called tracking NEVER worked...even on the eventual delivery date ...

Pros: phone wait under 10 minutes
Cons: poor customer service, not "dependable"

You would think that some company with the name "Dependable" in its title would actually live up to its name. Definitely not this company. We dropped off our car on the 7th of February with an eta of 2-25-06. Last week I noticed that the car was still ...

Pros: Settlement was fair.
Cons: I needed an attorney to get action

I used this company to ship my car from DC to Nashville. A week later I was contacted by a rep telling me that my car was "totaled" during shipping and I would be contacted by a claims adjuster. After a week a three messages I demanded to speak to his ...

Pros: Can't think of any!
Cons: Poor Communication Can’t get quotes correct Terrible Customer Service Want payment upfront before delivery

After several e-mails and phone conversations with these folks I gave up. For starters they couldn’t get the quote right. At times they had the right car but it was being picked up from the wrong location or visa versa. Here’s an example we live ...

Pros: None
Cons: customer service doesn't respond or return calls

In January 2006 my 1968 Corvette was to be shipped door to door from Long Island, NY to my daughters in California for a price of $1421.DAS made two attempts to pickup up my car.This was due to a faulty parking brake. The car was picked up the second ...

Pros: We finally got our car
Cons: Will not use again we will drive car ourselves

We bought our car on E-bay,which recommend DAS and so did Auto Bank Center in Florida, which is where our car was.
We did a contract with Das to ship our car, the car was delivered to DAS on Nov. 11. we were told it would be in Tacoma on, or before...

Pros: none
Cons: TERRIBLE CUSTOMER SERVICE! LATE ARRIVAL (I STILL HAVE NOT RECEIVED MY CAR)!

I am not normally one to complain, but, I have to express my opinion regarding the auto shipper called DAS (Dependable Auto Shippers) or more like UNDEPENDABLE! I purchased a classic car online (ebay) and decided to go with DAS because ebay endorses ...

Pros: NONE! DON'T USE DAS!
Cons: Car late, $1200 paid, poor and rude customer service, dishonest, told misinformation, nonexistent communication, WORSTcompanyEVER!

02 NOV 07 FINAL UPDATE Car arrived 9 days late on OCT 25th which in my mind is NO coincidence because DAS customer service told me that if it was 10 days late, I would receive a 10% refund. Well, it's also no surprise to me that things were just as ...

Pros:

good rate
excellent customer service (especially Carmen)
vehicle arrived with no damage
secure depot

Cons: GPS tracking does not always work
Delays are an inconvenience

I booked with DAs because they were not a broker and had their own fleet of trucks. I paid $650.00 to get it shipped from Columbus Ohio to frindley MN. I booked it on August 17,2008 and they said it would be picked up on August 22, 2008 which it was. I ...

Pros: Only 24hrs notice for vehicle pick-up.
Cons: Poor customer service. "Expedite" means nothing. You can tell they have this routine down.

Went w/DAS because I bought my vehicle on Ebay which recommended them as a vehicle mover. They also offer 24hr notice for p/u which is good, and the internet "vehicle tracking" from any pc sounded good too. Customer service was fine, calls returned,...

Pros: NONE.
Cons: Overpriced, Unreliable, NOT DEPENDABLE.

I paid $1355.00 to have my car shipped to me through D.A.S. They picked the car up on April 3, 2002. They guaranteed me it would be delivered within 18 days. Today it is April 27, 2002, and it was finally loaded into a truck 2 days ago. I have been...

Pros: Currently, only the sales rep and the timely pick up of the car.
Cons: POOR to NO communication with clients. NOT accurate on ETA's.

Though they picked up the car when they were suppose to (Wednesday, 20 February 2008), they told me the ETA would be Saturday, 1 March 2008. When I saw that their website showed the car still in Morrow Georgia on Friday afternoon (Feb. 29th), I called ...

Pros: It did arrive
Cons: Late,was damaged and dropped off at different terminal 4 hours away!!

Made a military PCS, and so we shipped our car from California to Florida. It took 22 days to arrive. Trouble started after my car sat at their terminal for over a week. I was told it would be picked up within 3 days of me dropping it off. It took 8 days ...

Pros: DAS: Gwen, Dee and Jason STI in Tempe - nice folks
Cons: unreliable, no customer contact, tracking yeah right? never right!

No one made one phone call to us to keep us abreast of the delays in pickup - right from the start they were not customer service oriented. We have left more than 7 message unreturned to find our where are Harley Davidson Motorcycle is........each ...

Pros: Shipped on time
Cons: Unethical and Untrustworthy

On September 9, 2005, I had my son ship my car from Linton, New Jersey to Delray, Florida using Dependable Auto Shippers. In a supposedly locked glove box was our Garmin StreetPilot 2620 worth over $1,000. Upon receipt of the car on September 16, 2005, ...