Dependable Auto Shippers

Pros: Absolutely none
Cons: Won't admit fault, rude, won't return calls

My husband's company contracted out DAS for an interstate move last year. They used a flatbed truck to transport my Mercedes from Los Angeles to Houston. It took too long to get my car back, and when I began to drive it I noticed a horrible noise ...

Pros: We have nothing positive to say about DAS.
Cons: Even if you buy their "Valuation Coverage" DAS will not pay your damage claim.

We shipped our vintage 1957 Mercedes Benz with DAS. Many victims choose DAS because they are referred by eBay and others. DAS pays these referral sites a hefty referral fee so they constantly get new business, regardless of their horrible reputation. ...

Pros: On time and friendly communications and tracking the whole way
Cons: Minor damage awaiting outcome of insurance process

I shipped a Honda Civic from San Diego to Omaha. The car arrived in 9 days. It was actually reported on the DAS website as in Lincoln NE in 5 days but then went to Frankfort IL. I assume that this helps them optimize their shipping schedule. The car ...

Pros: Pricing seemed fair. The sales staff (Lee, in New Jersey) was extremely professional.
Cons: Customer service is awful. Repeatedly failed to meet delivery date. Bogus excuses.

WARNING: From the Better Business Bureau: "Based on BBB files, this company (Dependable Auto Shipper ...

Pros: Delivered it on schedule.
Cons: If you treasure your vehicle, use someone else to move it.

I used DAS to move a 1970 MGB classic from Michigan to North Carolina. It arrived on schedule- with major body damage. Someone was driving the car in reverse with the driver's door open, hit something, driving the door backwards, springing the hinges, ...

Pros: Competitive price
Cons: Nobody cares about the customer; no one takes responsibility when there are problems/delays.

The first problem started with the first phone call. The person who provided me with the quote and took my order said my vehicle would ABSOLUTELY be delivered within 12-14 days of pickup. Actual delivery took place 19 days after pickup. The car moved ...

Pros: No damage to car. Friendly and competent drivers.
Cons: Salesman made a blatantly false promise.

They delivered my car from Dallas to New York City on time, door-to-door, with no damage or other problems. The local pickup and delivery drivers were friendly and competent. So overall, they did a good job, but my recommendation comes with some...

Pros: Satellite tracking but it wasn't always updated
Cons: Many... I would not recommend this company to anyone.

I contracted with DAS to have my car picked up in Fresno CA and to be delivered by 14 Dec 07. The sales representative assured me that if the car was dropped off on 01 Dec that it would arrive in plenty of time. I dropped off the car on 1 Dec and that is ...

Pros: they pick your car up real quick
Cons: after they have your car - they tell you the truth about the delivery time....

I was trying to ship my car from Germany to the US. The German auto shippers told me they could ship it the first week of Nov 06 - I planed my move based on that. When it was time to pick the car up the German shippers told me the boats were booked for ...

Pros: its cheap.
Cons: too many to name in 15 words.....read on.

these people screw you over and then have the nerve to tell you its your own fault and they wont do anything about it. in april '06 i had my car shipped from california to new york. since money was a bit tight i went with DAS because they were cheap ...

Pros: This was the cheapest company I found. Guess u get what u pay for.
Cons: Car was damaged. The employees don't know correct procedures of the company.

Where to start? This is the first time I have shipped my car & it's been extremely stressful. (FL-MI) Had I known this company was so terrible I would've driven my car through bad weather conditions & bad neighborhoods to avoid dealing with DAS. My ...

Pros: Easy to deal with. They seemed professional and very used to moving cars.
Cons: I didn't want to pay 100% of the cost upfront. It left me no leverage.

I shipped my BMW using their service and would recommend them to others. This was the first time I've shipped a car, with anybody. They were courteous on the phone and explained the process clearly. I liked that they were the trucking company, not a ...

Pros: It's over....
Cons: POOR Customer Service. Round about trip routing. Intolerably long transit times. High Priced

Oh, let's see, where to start. My new (to me) truck I purchased through Ebay was picked up in San Antonio, TX 2 weeks ago last Friday and was heading towards it's final destination in Lakewood (a suburb of Tacoma) WA, not far from my home. Last I looked ...

Pros: Courteous, professional, helpful people all along the chain.
Cons: none for me.

This whole experience was outside my comfort zone- Uncle Sam had always taken care of this for us- but I went with DAS based on (& in spite of in some cases) on-line reviews. Close friends had used them and collected their car with the roof dented in ...

Pros: Absolutely no pros....
Cons: They don't repair your car when THEY damage it....

We had a terrible experience with them and would never ever use them again....THINK TWICE BEFORE USING!!! If you want your car back in good condition, this is not the company for you!Our car was so late, that rather than continue waiting for them to ...